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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Not Getting a Reset PIN Email

I'm trying to reset my Oculus PIN because I don't remember it, so I did every thing I was told to, typed a new PIN and my password, and now I'm supposed to get a code from my email to continue. But the problem is that I am not getting an email! I've ...

TAKOMAN1 by Explorer
  • 17498 Views
  • 40 replies
  • 8 kudos

Hacked Account - No Support

HelloMy Facebook and Instagram accounts were hacked on January 10th. The hacker has changed his email address and password.Via. Facebook and Instagram help, I was able to restore my accounts to the point of authentication. And from this point on, I n...

Meta support doesn’t exist

I bought a Meta Quest 2 and out of nowhere my meta account was disabled because I missed an email for age verification. Now I am realizing there is literally no actual human support to reactivate my account. I have been responded to by bots that pass...

HOW TO RUN STEAM VR GAMES IN STEAM VR NOT OCULUS

This is a brief tutorial on how to launch games in steam vr and not oculus when oculus forces a game to open in oculus instead of steam vr... pretty simple. This causes issues because you cant use stuff like OVR for streaming in oculus. Here is what ...

Meta Quest 3 fitpack or wide face pad

Hi,Is a fitpack for Quest 3 being developed, and if so, what is the expected release date?The default face pad is extremely uncomfortable causing pain/aches when used for more than 15 mins.Thanks.

Rec Room and Developer Mode for Supervised Account

My son has a supervised account and has permission to download and use Rec Room. It will not load and gets stuck at the “three dots” then pops up a message saying he has to turn on Developer Mode. Of course he can’t do that because it’s a supervised ...

mrjethco by Honored Guest
  • 1561 Views
  • 6 replies
  • 1 kudos

The Three Dots when loading into Rec Room only

The other day I got on my oculus to play with my friends. Whenever I clicked on Rec Room to play it, it did the regular three dots, except this time they were infinite. I didnt really know how to fix this, so I went to click the oculus button on my r...

Lost access to my authentication app

I’ve lost access to my authentication app and my original headset and have no other way of getting into the account id there anyway at all I can get back into it? (I DO NOT have backups or backup codes)

GRlM002 by Honored Guest
  • 103 Views
  • 0 replies
  • 0 kudos

“Request cannot be completed till further action “

I was trying to buy a game but i failed to type my pin in correctly. But right before i failed the last time i changed my pin and it still failed so now I can’t purchase anything. Does anyone who’s had this problem before know where I actually “file ...

Kyokora by Honored Guest
  • 132 Views
  • 0 replies
  • 0 kudos

Can’t connect my meta quest to to my pc using cable

I tried to connect my meta quesr 2 to my pc using a cable but every time i blug it to usb 3 and go settings > link > lunch Takes me to black screen with meta logo in the middle and keep loading a few sec then get me back to the main menu and tried ov...

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Zanooga by Honored Guest
  • 212 Views
  • 1 replies
  • 0 kudos

Swapping admins

I have an oculus quest and have multiple accounts. On the admin/owner account we have some games but on that account we forgot the PIN. We then made another account to buy other games on. Now I have made an account for myself hoping to have all the g...

Meta quest 2

Hi my sons dad set up his meta 2 for him but it logged him out. I’ve downloaded the app and set up a new account but the app won’t connect with the headset. Any help would be appreciated thanks.

Cant unlink deactivated account on Oculus Quest 2.

I can't unlink my deactivated account from my Oculus Quest 2 because Facebook wont let me log into my deactivated account. I wish to unlink my deactivated Facebook account from my Oculus Quest 2 and use a different Facebook account for my Oculus.

No new ui after v74

So I’ve been tryna get the new ui since I got the quest 3 and ive had no avail until 5 minutes ago…or so I thought. I factory reset my oculus and logged on and had the new ui, so I went to download into the radius but it was going slow so I restarted...

headset wont connect using air link

i have the option to pair my pc but when i try get a message saying "please ensure no other headsets are connected and try again. if your still having trouble, try restarting your headset, or restarting your meta quest link app in settings > beta" I'...

SUYFE by Honored Guest
  • 169 Views
  • 1 replies
  • 0 kudos

Game loading up on pc but not on vr

I am using quest3. I connect to my pc as usual, im using my link cable and launching quest link, then launching steamvr, and when i run a contractors showdown on steamvr, it transfers me to quest launch screen, i hear the sound of a game, and it work...

Elo3202 by Honored Guest
  • 364 Views
  • 2 replies
  • 1 kudos

Meta account suspended for not verifying by November 22nd.

I am sending this on my husbands behalf. He has been a VR user since the original Oculus Rift days. He hadn't used his VR for quite some time and he went to go back to using it and was prompted to verify using a code. Its obviously passed November 22...

reset cloud PIN

Does anyone have experience trying to set up a new meta 3s under the same account as the 2 originally set the account up on? Im settin this up for my nephew, i did not set up the 2 & not sure the cloud was ever turned on, But all his games are showin...

Quest 2 Setup Unable to start process

Quest 2 on the way and went to download on Windows 10 pc Ouculus setup app. Getting the warning sign Unable to start processThere are no logs to check- it doesnt get that far.Taken out the space in PC account name as others suggested.Installed a vers...

Stepharv by Honored Guest
  • 1350 Views
  • 4 replies
  • 0 kudos

CLAY HUNT GUN INSTABILITY

I've just purchased the Meta 3 and Realstock Pro 2 to run Clayhunt VR using both controllers. I found the shotgun was wandering when mounted to the shoulder, especially noticable in the patterning section, I tried different types of light source, I.E...

Alg1950 by Honored Guest
  • 1073 Views
  • 2 replies
  • 0 kudos

game buy something went wrong

hi buy asgard wrath it say something went wrong but the money went through i dont have any order number it just kick me outyes i use 10% discount creator10 

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