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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Can't Install Occulus Setup [Fixed]
A friend lent me an Occulus DK2 to mess around with. I am having an awful time trying to get it installed though. I have run the compatibility check and my system checks out, but everytime I run the Occulus setup I just get a "Sorry, we encountered a...
Ordering question
I'm not sure where to put this question, so here goes.If I order my Rift today, how long before it ships? Are they still having big delays?
Got a Won't Finish Installing problem and the WUA prompt was for OVRRedistributableInstaller.exe?
Thanks to the useful discussion here: https://forums.oculus.com/community/discussion/comment/402031 I figured this out. I have a Win 7 Ultimate 64 bit PC but I believe the below is applicable to anything from Vista on:First, find this file: OVRRedist...
OVRServer_x64 crashes when Rift goes into Standby
Hello,after taking of my Rift (eg. i have to finalize installations) the OVR-Service crashes sometimes (~50% of the time).After the crash the Rifts HDMI-Connection is ignored (reconnecting the adapter does not change that) and I have to completely re...
Resolved! Can't install Oculus software to E: drive. Please help? -[FIXED]
My gaming computer has a 125GB solid-state drive that has the operating system on it, to boot quickly. This is the C: drive. We also have a 1TB hard drive that I intended to use as the main location to install files and games. This is the E: drive. T...
Oculus BSOD unexpected kernel mode trap windows 10
Hi there I have noticed that ever since installing the oculus software I seem to get this BSOD error every so often.Already ran a memory test with no errors.Specs:mobo: G1.Sniper Z87 1150cpu: Intel Core i7 4770K S1150memory: 8gb ddr3 1600gfx: msi 4gb...
Red and Blue Vertical lines 100% of the time.
Hi there. Just got a displayport to HDMI adaptor because my new rift wouldn't detect a perfectly functioning HDMI port. Now as a constant, there is red and blue lines across the screen when the headset is on. A friend believes he has another adaptor ...
Unable to sign in to the forum!!!
I'm currently unable to sign in to the forums with Chrome....I click the sign in button, it takes me to my profile page, I click on Forums at the bottom of the page, and I'm not signed in.Problem is on my end or your end?I had to download Firefox jus...
Oculus DK2 - bobbling effect
It would appear my DK2 now exhibit a bobbling effect (essentially as if the internal inertia measurement unit in the headset was registering slight up/down movements of less then dozen pixel), resulting into a very very unstable (and nauseating) imag...
Why I think some have problems & others dont
I'm a newbie in pc computer gaming and have always played on consoles. I had a pc built specifically for vr. Knowing nothing in comparison to most people on this forum my set up went well. I think what happens is when the pc settings are changed (for...
One working lens, one lens complete white with orange/yellow vertical line
Had my rift for 3 days now and due to work commitments,barely used it. Finally got the chance to sit down and have a play only todiscover the left eye is a complete white out with a vertical orange/yellowline. I can JUST make out the outline of the b...
DK2-style "green haze" in right screen of CV1, but not left.
Edited for clarification: This is happening on CV1, not DK2.If you've used DK2 you know what this looks like, and it only appears to be happening in the right eye, in very dark situations. i7 5820K, GTX 970, 16GB ram, all drivers and firmware are up ...
Run both DK2 and Rift on the same computer
Hello everyone, my team is using VR in research context. While we recently bought the Rift, we are still using the DK2 for some of our experiments. After setting up the Rift, we weren't able to use the DK2 anymore and had to downgrade, so now the Rif...
DK2 Replacement USB cables
My USB Cable just quit.Ican move it a certain way and get it to come on but as soon as move my head Im black again.I would like to know if I can purchase these somewhere. I bought mine here at Oculus roughly a year ago but I am almost posative its be...
Can I ask for a refund?
Hi, as many of you in here, my Rift is defective. Support told me they will mail me a return label, but to be honest I don't really want it anymore. Can I just ask for a refund instead of a replacement? Or that is not possible?
Help! Oculus Hardware Error - Orange light - cant get past "Adjust your Lenses" [FIXED]
I'm at my wits end.. just recieved my Oculus today and setting it up has been a complete nightmare.Heres my story so far:Plugged everything in, downloaded the Oculus set up and ran it, Oculus is plugged into my HDMI port on my video card (A GTX-980)....
Crispness and Resolution
I dont know how good CV1 is supposed to be so, any good lad here have an image comparison avaible. The text is not as crisp as i excpected..? Would be really great, thanks..
How can I make my new Oculus rift work on my Lenovo Workstation W541?
I keep getting this on my laptop:Here is a link to the laptop I have -> http://shop.lenovo.com/us/en/laptops/thinkpad/w-series/w541/I'm not sure how I can fix that to use the Oculus?I don't want to buy another computer as this laptop is relatively ne...
Oculus runtime 1.3?
Hi, I'm having a problem with oculus 1.3 runtime!?I used virtual desktop (steam app) and it worked fine until i formated and installed fresh windows. Did this because I needed to change my drives. Not enought space on C drive and had merged all the o...
Oculus Touch Batteries
Hi,in oculus touch pack there are two AA batteries. Supponsing each one will be used for the tools, how can I open the handtool for placing the battery?cheers
Oculus Home - Free the whole game size every update
HiBasically if i want to update Eve Valkyrie he asked me to free up to 20GB that is the size of the whole game.Of course i already have Eve valkyrie that is more than 16GB.. the latest update i guess is around 1-2GB but i'm not able to free so much s...
970M and DK2 Problems
SEEKING MARITAL COUNSELING for my GT70-GTX970M and my DK2(This is copied from my CINEMERSIA BLOG at: http://www.dmarlett.com/cinemersia-blog/2015/1/26/seeking-marital-counseling-for-my-gt70-gtx970m-and-my-dk2)I needed a laptop to do field demos of th...
VR Pronotion
How can I log in the oculus app?
RMA Troubles - Waiting for a return label, 1 month now.
I submitted a ticket back on April 27th regarding some troubles with my Rift and on May 20th, was told I'd be sent a return label. It's now June 13th, 3 weeks since then and I have yet to get a label. My attempts to follow up with support have all be...
CV1 Rift Audio Driver isn't installing someone help
Pretty much what the image show the audio driver isn't installing and so my headphones on my CV1 doesn't work help
Cannot select anything in home
HiWell this is odd, I've had the rift for a couple of days and it has been fine, tonight however I cannot select anything in Home with either the xbox one controller or the remote. If I launch the game from my desktop with my mouse then the controlle...
Oculus Support bad? Can anyone from Support get in touch with me? Oculus CC charge didnt get through
I just post the post I posted on reddit i hope someone will get in toch with me:So. I got an order update mail on 24th, saying that something might not be correct (couldnt get money from my CC it seems). After contacting Oculus Support on the same da...
"Error validating package signature" when installing Lucky's Tale
As the title says. I tried it 3 times now. I'm using Windows 7 and everything else I tried so far installed without problems.
No hdmi connection issue
hello, I just got my oculus yesterday, it was working fine I just had to remove my tv hdmi output, then i tried to enable in BIOS my intel graphic cards so that i can put my tv hdmi output into it since that my oculus isnt recognised by the oculus so...
Setup Issues
So i was progressing through the setup with minimal issues, got everything to check green, progressed to the "Adjust Your Lenses" phase, and went to do so but i do not see any Green lines, the screen looks dark with only an amber light at the top. wh...
