Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
We’re working on fixing a recent issue which is causing Air Link
performance problems for some people. If you’ve noticed any latency
issues or lag with Air Link after updating to v41, you might be
impacted. The team is working on getting a solution i...
I had to send in my Oculus 2 headset and they sent me a refurbished one.
When I turned it on it took me straight to the pairing screen with the
controllers pulling out the tabs. It won't let me past the pairing
screen in order to set up wifi and the ...
Don't buy!! My Meta Quest 2 had a fault after 2 months, sent back for
replacement and still waiting one month on... "search meta quest 2
warranty issues on Google to realise how many people are having the same
issues!.. All I'm being told is that the...
GraphQL server responded with error 1353054: Your PayPal payment could
not be completed. Please update your PayPal information or try using a
credit card. If you continue to experience this problem, please contact
Hi there,I missed an update or three on the headset. Also moved so have
a new wifi. The app will not recognize the headset since I have no way
to reset the wifi address on it. I see a new pattern now to unlock the
headset, which I never set up but it...
Last week I got set up with Parental Supervision over my son's oculus
account. I can get notifications of the games he's buying, but the time
spent in VR never updates. That's mainly why I set up the account - to
keep track of how much time he is spe...
Hi do I recently sent my left controller to the Texas place that y’all
told me to send it to to get a replacement the message said when it’s
delivered I would get a email about it and how long I would have to wait
to get my replacement controller it’...
After the Horizon merge my account got weird. My email was no longer
linked to the account. It changed to @RaidenTheRipper (my username) and
I can't find any way to log back into that account. When I choose log in
with Facebook? Gone. Logs me into my...
Anybody else having troubles installing the updates for , Echo VR,
Endless riff, Oculus medium, and Skybox video player? It tries to
install and fails every time. I have had 2 updates to the rift and
another program successfully. Access isn't a probl...
After hours I can't figure out why it won't log me in on the PC
Oculus/Meta app. It's the latest version and gives me the 4 options of
"login with facebook" "login with Instagram" "login with E-mail" and
"login with Oculus". I'm wanting to do it via ...
Hello All, I bought an app recently, I am planning to return it. I have
used it for less than 2 hours. when I return oculus is asking for the
order id. neither am I able to find the order id in the email nor am I
able to fund my purchase history? how...
Hello, I have a strange issue. I can't access the FitXR item in the
Oculus Quest Store, I get this error when trying to access
something went wrong.We're working on getting this fixed as...
HiiI bought boneworks game through my pc oculus app store, and I have
problems playing it on my oculus device.how can I install the game only
on the quest device without connecting it to PC?Is the PC required to
run the game?
Hello, I purchased a quest that happens to be on enterprise mode and
requires me to enter a PIN at the admin panel. I cant load any
apps/games even after resetting to factory mode multiple times. Is there
anything that I can do to fully wipe it? Or i...
I no longer have my Oculus headset, but I still have two working
controllers and sensors. I was hoping to be able to still use them in
some way while playing games and such in 'desktop mode', but i'm not
sure if thats possible. The software setup req...
So my air link used to work just fine up until Thursday Oct 6 when I
tried to boot it up and I couldn't launch it. So I tried removing the
device from my oculus PC app and repairing it. Now anytime I try and
pair the headset to the oculus app the app...
I've sent off my controller for a warranty replacement with only a
damaged thumbstick to meta in September, it arrived September 22. I
contacted support later on September 24 and they said they should send
out my controller the following Monday. it i...
I just got my Oculus Quest 2. so i'm new at it. My CPU does not have a
USB-C port. i think it is silly that they do not include this adapter in
the offical Oculus link cable box. the adapters off amazon are saying
they will charge the unit, but cant ...
Don't know what to do. I've tried multiple cards and even tried to add
my paypal, but nothing will stick. Every time, it gives me the same
error saying it can't add my payment method. Getting annoyed and really
would like a solution or to receive a m...
Since the update I have been unable to travel in Horizon Worlds. I have
tried to restart the headset, uninstall the app, and ensured my language
was set to English. Contacted meta support, which hasn’t been much
helpful considering I just get sent to...
I have an oculus quest 2 and it has suddenly stopped recognizing my
controllers all the controllers do are vibrate repeatedly and have a
flashing white light . It randomly worked one today and then went back
to its current state . I’ve tried unpairin...