Code of conduct issue and false complaint

Here is a copy of an email i have just sent Meta.So why am i being blamed and accused due to toxic people just randomly reporting and accusing others for no reason other than being nasty and toxic.Good Afternoon, I have just been sent an email statin...

Sent gift- Never received refund for game that was never claimed - Support no help

Hi,I purchased my mom 2 games last April, 2024. She never claimed the games. According to the email after 30 days I was supposed to receive a refund. I never received any refund and noticed it today when the Holiday sale is ending soon.I have been in...

Je ne peux pas mettre de l’argent dans mon oculus

J’ai essayer de mettre la carte bancaire, de mettre celle d’un proche, de faire un compte PayPal mais rien ça me dit toujours qu’il y a un problème et que je dois réessayer. J’ai réinitialiser mon casque plusieurs fois, réinstaller l’application mobi...

my meta quest 3 is saying that my usb 3.2 is a 2.0 usb port and it is causing slow data transfers

Im 13 and i lied about my age when making my account and i can't verify

So i need to give meta a payment method to confirm my age and keep my account but i set my age to 23 since i just put a random age since i just wanted to get into it and i need to verify my age and im planning to use my mums credit card but im worrie...

Quest 3 bluetooth connection issues during setup

Hi Meta Support,The last two weeks I have been trying to set up my new Quest 3. My headseat will not connect with the Meta Horizon app.I have tried several "standard advices" from at least 5 different Meta Support employees, all in vain. Because i al...

Quest 2 Controller Restock

I have a broken right controller and I have been waiting for the restock for a couple months now and I was wondering when it will come back in stock

How to Trigger Actions on Meta Quest 3 Using QR Codes or Object Recognition?

Hi everyone,I’m looking for advice or insights if possible to create an app for the Meta Quest 3 that could either:1. Scan QR codes to trigger specific actions, or2. Recognize specific objects (for example a flower) by feeding the app pre-stored imag...

Meta horizon worlds is not even real in my store

I heard abkut meta horizon just right now,cuz right now i saw on my oculus to setup the meta horizon profile,i didnt knew that was that but i searched and i saw theres a game but it is still coming soon since 2020 on my oculus,my friend has it and i ...

Account for kid

Hello!I made an account for my kid but when I try to authorize his account with my credit card I only get a message that its not ok. My car is ok for online buying so I dont know whats wrong.mvh Erika

Unbekannte quellen können nicht aktiviert werden.

Hi. Ich habe leider das Problem das ich für meine MQ2 keine unbekannten quellen mehr aktivieren kann. Ich kan über die app die sich auf meinem Computer befindet zwar die Option finden, aber immer wenn ich es an machen möchte steht da "Unbekannte quel...

Quest 3 not charging via USB-C , charging works only via USB A

My Quest 3 does not charge with a USB-C <-> USB-C cable, but only with a USB-C <-> USB-A cable, which is unfortunately much slower.Does anyone have any ideas?

Meta-won’t let me supervise. Children keeps putting me as a kid.

I have been trying for the last two weeks to supervise my two children’s accounts. No matter how they get invited no matter how we work together even the customer service representatives are absolutely no help. It keeps putting me as the child, the 4...

Instagram hacked via

Hello,My Instagram account has been hacked via Meta Horizon.I would greatly appreciate it if someone could get in touch with me so we can work on resolving this issue before more harm is done.Thank you so much!

Oculus Setup.exe Crash on Windows 11

Every time I run the Oculus Setup.exe it crashes. I feel like ive tried everything from booting in safe mode to manually adding the oculus program SeSecurityPrivilege to no avail this is the log report. error System.Security.AccessControl.PrivilegeNo...

hacked

My account has been hacked and there is another email/user and I can't get support to help me, or report it. I'm going in circles.

Cannot connect to PC using AirLink

Dear Support,I have recently got meta quest link and purchased a game it was working fine but after i bought the game it worked for 20 minutes but then crashed and now i cannot connect to my pc. Whenever when I try to connect to my airlink it shows t...

meta link app wont fully install

so I've done everything from deleting prior files, done a fresh complete download, ran in admin mode an all that happens is it goes to install an stops and states to restart the computer as we've run into an error ... doesn't state the error. I've al...

failed to open file

when I start the application I get error: failed to open file, like this:i don't know why and fix it .can you give me an answer

Blade and sorcery

I lost my sword of Naa when it clipped into a body and fell out of the map. Is there anyway I can get it back and keep it? Or do I need to contact someone?

Zero Caliber 2 Christmas Challenges not counting

Good morning,I'm reaching out, because I've collected all the Christmas gifts that are hidden in the campaign levels. -But my overall progress for finding the gifts is stuck at 94%, and when I look at the individual levels in statistics, most of the ...

Wander glitch

I love the Wander app but the last few days it has been giving me a problem: The search function doesn't work. I search an address and find it, but then the map doesn't update at my new address. Also I've noticed the map doesn't update when I go into...

Can't redeem gift after trying out the free trial

So, a while ago I tried out a game (eleven table tennis) using the free trial function, later I got it as a gift, but now the redeem button seems to be missing. With every other game I see a redeem gift button, but here it's missing, I tried uninstal...

Meta Support is a joke

I have never been so frustrated with the lack of organization with such a high-tech company. Why have I gotten SEVERAL emails from SEVERAL people asking for the SAME INFORMATION for my one claim?! Is there no place where my communications with you ar...

Controllers not working in game but fine in menu.

When i turn on my headset it all works fine and i can navigate the menu to but once i go into a game i have no control over the game and sometimes see the thing you are holding in the menu of the game just floating. i also can not just press the meta...

Age verification code not popped

Hi, I needed to verify my son’s age, I have opted for the payment method version but we have not had the pop up for the code. I’m worried that I’ve now closed the webpage that had the box for the code and we are going to be unable to verify his age a...

Blocking chat on Meta Quest 3 for anyone not followed

Hey all, so this is a weird question, and it may be a totally unavailable option on the device or account but figured I'd give it a try. Our son just received a Meta Quest 3 and is having a blast using it. We just started working on getting the paren...

Wall Town Wonders

This may be a dumb question but I just don't see how to upgrade a building. The message at the mine says to expand but I do not see how to apply a hammer. I see where buildings might have a "2" but it doesn't say how to upgrade it. Help please.

Meta Quest 2 saying 0% charge in link app when at 90% in stand alone

so I had a quest 2 for like 2 years using it on off in that time. But I wanted to use it through the pc vr connection via link cable. but when I go to check the meta quest link app on my computer for my quest 2, it shows active with the red X like it...