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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
DISABLED FACEBOOK ACCOUNTS FOR NO APPARENT REASON
Hi, I'm Rowelle Joseph Asupan III that is short for RJ Asupan III and i'm from philippines, my Facebook Accounts were disabled for no apparent reason, and those two accounts were important to me, because those two accounts were made by my mother befo...
quest 3 is telling me to connect to organization and will not let me go any further in setting up
I received 3 new quest 3 from my supplier. I want to setup them as I on-boarded several Quest 3 in the past.We do not use Meta for business, but another MDM.When I want to register this new device on my meta smartphone apps, the Quest 3 want to conne...
Buying multiple copies of a game
We recently purchased an new VR headset during Christmas. I created a second family account for my son. I understand some games we can play together through family sharing and some we cannot. I am trying to play Epic Roller Coaster with my son. It sa...
Download Meta. AI
Apakah Meta.AI sudah tersedia di playstore?
Issues with updates and shutdown
I am having issues with updates at shutdown. My fairly new Meta quest 3 does not update. I have tried to keep it on my head for a few minutes to see if that helps, but no luck. I check back after a few hours and still no update. This has happened for...
Problem logging into my account
I can't receive the Meta Horizon 2-factor authentication code. I reset my smartphone. How do I log in to my account? This account is a different account.
Authentication
Hi,I cannot finish the authentification for my person. I still sent the ID card, the passport, driving license + I try to the credit card. Nothing is working. All pics are in high resolution. They want to close the account. What to do?Thanks
Concerning issue about classification and dating worlds
I have found a conserning issue with meta worlds. And all around problem with the classification system on the meta worlds. The meta policies state that sexual content should be understandably 18+ but I have found about 100 "dating" worlds aimed and ...
Unable to login with a Meta account on the Meta Quest Link, getting a 404 error message
When I click "Log into a Meta Account," the browser pops up with a 404 error, and the URL is as follows: https://auth.meta.com/native_sso/confirm?native_app_id=512466987071624&source_app_id=512466987071624&native_sso_etoken=&utm_source=skyline_splash...
Meta quest pro controllers stuck at 0%
I just bought my pro controllers. I tried connecting them to my quest 2. They said they needed to update. So I wait for 10 hours and they didn't work. Then I got discouraged did I break them so I am seeking help. Thanks for trying to help.
Oculus stand alone with Golf +
I have an Oculus purchased in 2019. I recently got it out of the closet and started playing it. I downloaded the app Golf+, but what I got was nothing like the description. It is just TopGolf range with putting courses. Where are the 3 courses it is ...
Can't sign in my meta horizon app because of 2 auth factor
Hello,I'm having a real problem with my meta horizon phone app. I had to reset to factory my phone due to several problems, and while it came to reinstall my meta horizon app with my first account (I'm writhing here with second account), the two fact...
Meta outage December 24 deactivated account
Hi, begging so hard for help! meta was down yesterday and it sent me a notification asking for id for no reason- i posted my id and it auto deactivated my account. No reason etc. i need my account for my business. I am screwed without it. Please help...
Stuck with Open Support Issue—No Response
It's been over a month with no response to my support request. I can't close the issue myself, and I can't open a new one because of it. This is really frustrating—can someone help me close this or get it resolved?Thanks.
Issue with Age Verification
Hello Meta Community Moderators,Could you please remove my post regarding the identity verification issue? The problem has been resolved, and I no longer need assistance. I would appreciate it if the post could be deleted.
Right controller not showing in headset
The right controller no longer shows when using the headset. This is what I've tried so far:• leave batteries out (multiple times, for a day)• Unpair / repair in app. Both controllers are listed, and show 100% battery.• Factory reset• Clean battery c...
Meta account was Hacked and the email was changed
So back in July my facebook account was hacked and I reset my password. It seems the hackers changed my meta account email to their own and put 2FA on the account but only for the meta account. I only discovered this as I was trying to set up a Metaq...
Meta Quest stuck on loading screen
Hello, I have been trying to play my oculus for the past week and it’s stuck on the Meta Quest logo, spinning and fading away and it won’t stop and the only thing I can do is hold the power button in the minus button and all that does is turn off my ...
Meta quest 2 left controller not working at all.
It keeps on blinking in Morse code.. 3 slow blinks and 3 fast blinks... I've tried every single solution I can find like unpairing and repairing and battery issues nothing freaking worked, I even updated the controller, it's extremely frustrating and...
Grayed Out Application Library (SOS)
When I try to access the app library, it appears grayed out and won't let me do anything.Thank you.
Inhabilitación de facebook
Desde el 18 de diciembre e inhabilitaron mi cuenta de facebook diciendo que infringi la normas comunitarias y no es así ya que no público nada hace más de 3 años lo que más molesta es que es una cuenta de más de 15 años que solución me dan ya que no ...
Instagram hacked using Meta Horizon
Hi,my Instagram has been hacked through Meta Horizon and i can see it is linked to their meta account. How do i remove my account from their meta account centre and reconnect it to my personal account centre?
An account that is in the same Accounts Centre as your Meta account has been suspended
HiMy Facebook account got suspended today after i received this email An account that is in the same Accounts Centre as your Meta account has been suspended. When i try to login my Facebook account it shows me a this massage :We suspended your accoun...
One Arm Beat Saber limited songs. UPDATE: HERE IS THE LIST OF ALL THE ONE-SABER’ SONGS AVAILABLE
Hi again, After reaching out to everyone I could think of, I received an awesome email from a Beat Saber team member with the list of all the songs that allow us to play with only one saber. Here is the list for everyone to have it:“The following is ...
Gift card
I got a gift card for my vr and I typed the code in and the money never went on my account and disappeared. How can I get it back it was $25.
Meta
This is ridiculous what you have to go through to receive help. One of the worst support businesses I have ever encountered. I pay for meta verification through Facebook and what does it get me, a disabled instagram and disabled Facebook. So not only...
Resolved! Gift card
Am I not able to use a Meta Quest gift card for Gorilla Tag? It's in my Quest cash balance, but will not allow me to buy the shiny rocks via the ATM within the game.
Unreal Engine's Project Launcher hangs on the Launching step
When I try to deploy my Unreal application to the Meta Quest 3S by using the Project Launcher then the deployment hangs at the Lauching on "Android_.ASTC@..." step. I can deploy the application by packaging it and then use the `adb install` command o...
Quest pro controller update stuck on 0% on quest 2
Got myself some Quest Pro controllers because I broke one of my Quest 2 controllers. They paired fine, but then on my headset, a message popped up saying "Controller update in progress Left (0%) Right (0%)" and it's been stuck like that for days. Saw...
Hacked underaged Instagram account
I recently got hacked out of my account with no 2FA or any way to get back in. All help Center options are exhausted. There is random bank information and underage pictures on there due to the hacked which is a violation. I am sincerely requesting th...
