We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hi all,I'm trying to connect a Meta Quest 3 with Steam on an Imac 2017 (Core I5 3,4 GHz, Radeon Pro 570 4 Go, 8Go DDR4 2400MHz) and i get this error message (rough translation)": VR streaming not available from this computer". Steam Link is on and St...
I've been having some serious problems with my home screen on my Meta Quest 2 so I decided to factory reset it because that's what meta kept recommending to me every time I searched the problem online, however now that I've booted up my Meta Quest it...
Hello, We purchased a Meta Quest 3S for my son for Christmas and it was supposed to include the new Batman Arkham Shadow game and a 3 month trial of Meta Quest +. However once we set everything up we realized the game was not in out apps and when we ...
This is my first post & I wish it was about something more positive-yesterday, someone made a Meta Horizon account impersonating me and used their Facebook profile to create an Accounts Center. From there, they were able to unlink my personal Instagr...
My right controller started experiencing sevier stick drift so i looked into getting a replacement through meta support. When typing in my address i found out that my region was set to Japan with no way of changing it, I guess the store i had bought ...
some gtag kid stole my oculus while i wasn't looking and i got it back with a broken left controller. so I ordered a new one and I've been waiting for 5 days but the status hasn't changed from preparing to ship. I ordered it at an address that they d...
Hello,I’m reaching out to the community for help as I’ve hit a wall trying to resolve an issue with my Quest 3 headset refund.Here’s what happened:• The defective unit was returned on December 14, 2024.• I requested a refund on December 17, 2024 due ...
This is the absolute WORST customer support experience I have ever had with a major company. I purchased two Meta Quest 3 Units and accessories. Only one was delivered. The shipping label indicated that the box should weigh twice as much as it did, a...
Hi,I ordered a Quest 3 from Amazon when it first released, I rarely used it. Still do, I use it occasionally for short periods of time. I got the best model available, and I just realized thats something is off with the battery. It seems my battery p...
hi. thanks to your time if you want to help me!i have an oculus rift and i up date the software of oculus and Nvidia but recived the message that my driver of nvidia rtx 3060 isnt't ok. and i have to reinstall it. i tried many times but the problem p...
Hi all,For the past few days, I've been experiencing a strange problem. My headset keeps disconnecting from the PC, and when I test it, the connection speed varies constantly between 0.4 and 2.9 Gbps.I've tried using different cables, including the o...
Dear Facebook, I'm reaching out for help with my account. I need to delete the old mobile number associated with my account or set up an authenticator app, as I'm unable to log in from any other device. My old number is now marked as 'shared,' and I'...
I had two factor authentication turned on. However, I lost my phone and have no access to it now. I have been trying to log in to my facebook account. I tried to take a photo of my proof of birth and company ID but was rejected— facebook been sending...
My meta account was suspended, no email, nothing! Asking with that, my Facebook was, too! All of my kids pictures and videos are on there! Said I went against community standards but I have no idea what I did!!!! The money I spent on the games, gone!...
【Meta Quest編】PCVRのセットアップ(接続方法)の仕方をまとめて紹介! - ぶいなびの Quest Link の「『有線』接続の設定」にしたがって PC 側の設定を済ませ、Oculus Quest 2 内でクイック設定 > リンク > 利用可能な PC PC (接続済み) > 起動すると、ゴーグル内に Meta のロゴが表示されたままになります。PC は、サポート対象外の alienware (ゲーミングノート)ですが、PC をクリーンインストールし、Quest 2 をファクトリーリ...
I was in a match and people were saying stuff to me and next thing I know I’m getting kicked off of population one when I did nothing wrong and they reported me because of what they were doing. How can I get my population one back I got banned
דרושה עזרה דחופה: חשבון מושבת לאחר פריצהשלום,אני זקוק לסיוע דחוף בנוגע לחשבונות המושבתים שלי. חשבון האינסטגרם העסקי שלי וחשבון הפייסבוק שלי נפרצו ובהמשך הושבתו עקב מתקפת פישינג. ניסיתי ליצור קשר עם תמיכת Meta אך לא קיבלתי תשובה.מישהו יכול להדריך אותי...
I have a license to play Eleven table Tennis. Purchased through the Meta app. The game was installed in the Meta Quest Link without any problems. But he doesn't want to launch. I frayed two tambourines while I was trying to launch them. The glasses a...
So, on Wednesday of last week, I woke up to find an unknown Instagram account attached to my Meta account, and all my accounts were banned - Facebook, Instagram, Meta VR (this is an old account) - all of it, gone after 18 years. If I wanted to appeal...
A long time ago, when I first started using the Quest 3, whenever I wanted to use the keyboard, it was conveniently attatched to the bottom of the browser window. Lately, however, I was going thorugh my browser, wanted to type something, and when I c...
Hello,Help.. My my young son received a Meta Quest 2 last year for Christmas of 2023. It has worked perfect and without any issues until a couple of days ago when he turned it on and all he seen was a black screen, I researched this issue online and ...
My previous account with all my games and apps was on an email address that was incorrect. I was logged out because of a software update now when I try to log back in the email address is invalid and I have no way of getting into my account with the ...
I've had my Meta Quest 3S a few months, but suddenly the hand controllers weren't detected. I put in new batteries, made sure the camera lenses were clean but they still weren't detected. I've done a reboot and it's still the same problem unfortunate...
I turned on my VR like usual, working fine at first, but when I go to enter my password, I don't see the password screen! I don't know what is going on, but when I turn my head to the right quickly, I see my password for a split second, then it disap...
set up new device not working. my developer mode is on but nothing is working to be able to connect my q3 to the MQDH
how does the Charge Control App work? (ChargeControl)What does "enable charge limit" do? when i click it i can toggle between "disable charge limit" aswell???
Hey guys, So I tried to connect my quest 3 to my pc to play some old rift games and when I plug it in quest link pops up and recognizes my device but never goes past the headset screen. In my quest it says “ continue setup in link app on your compute...
The Meta support team is by FAR the worst support team on planet earth. Why not just save us all time and not even offer support instead?I’ve been working with your support team for over 5 months and EVERY response I get from them is a robotic copy/p...
I want to change the email to my meta account, but for some reason, my Instagram account was suspended when I barely used it and now I can't access the accounts center. I went to the accounts center to try and delete the account but I can't access it...
The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.
If you need to speak with an agent directly, please contact our support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.
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