I can't log in to my original meta account.

I changed my phone number and authentication code goes to my old number which i can't use anymore. That's why i can't log into my account and that's why i open this account i need help to change my number or log into my account somehow.

Pairing my oculus quest 2 I can get to the last step being safety and it won’t stop loading

Library/Application Window unclickable

- Device Owner (Prof 1) has Quest 2 with purchased games and with 2nd Account (Prof 2). No issues with Library/Application Window access.- Bought Quest 3, Device Owner (Prof 1) Can't click any icons in Library/Application Window. Added 2nd account (P...

Quest pro controller update stuck at 0%

I bought some quest pro controllers for my quest 3 as the original controllers stopped working. I have then paired, but they don’t work on device. It keeps showing a message that it’s updating but the update stays at 0%. I’ve unpaired and repaired th...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

Why i cant subscribe to MQ+?

Why i cant subscribe to MQ+?

factory reset on quest

tried to do a factory reset on my Quest headset and its stuck on updating. It says to finish in the Meta Horizon app but it gets stuck when i get to the safety video

Quest meta account login, not receiving verification email

Hello, i just got my quest 3 and i used my facebook to login to it, however that used a different email then my old Oculus account did and so i tried adding another account to the headset, but i cannot login to it because i never receive the verifica...

Am I able to change the email for ONLY my Meta Horizon account?

Is it possible to change my email for ONLY my Meta Horizon account, and keep my Facebook account on the same email?

Headset was fine until I did update .

Headset work just fine until I updated it then it was stuck on meta sign. I factory reset it and nothing changed also since I’m out of warranty they dont care. They told me to buy a refurbished headset. Sorry for the rant but has anyone have the same...

생년월일 입력

생년월일 입력 시기를 놓쳐서 로그인을 못하는 계정이 생겼습니다.복구하지 못하나요?

Quest 2 - My nose keeps hitting the lenses...

I've found unless I adjust the lenses to the furthest setting apart or use the glasses extender, that the bottom of the lenses actually rest on top of my nose, which is kinda uncomfortable, especially if I ever swing my head around and the hard surfa...

Wifi connects for 30 seconds then disconnects and reconnects

I have tryedRestarting my HeadsetSwitching my bands from 2.4hts to 5.0Factory ResetingUnpluging my wifi and repluging it back inMy phone and my headset are next to eachother and my phone works just fine

Family members account locked.

My brother recently got a headset for Christmas. He created an account and being a younger child did not realize that putting his birthday would lead to him needed a 10-12 account. He did not notice or inform myself or anyone of the emails he receive...

Oculus Hand Tracking in Unity

Hi everyone, I’m currently working on a project in Unity using OpenXR for Oculus hand tracking. However, I’m experiencing some issues. I have set up OpenXR with the Oculus runtime, but I’m not sure if there are any compatibility issues or specific se...

iPad app is stuck in Facebook browser

Hello, I have the Meta Horizon app on my phone and I have the Meta Quest 3S, and it all works fine. I'm trying to log into the Meta Horizon app on my iPad also, so that people can watch what I'm doing. When using the "Connect with Facebook" option, i...

Aplicaciones de origenes desconocidos

Buen dia, desarrollo unas apps de rv para oculus quest 2, empece hace poco con esto, al instalarlas en las gafas funcionan perfecto, el problema esta cuando instalo una tercera app, las gafas en el listado de aplicaciones desconocidas solo me deja te...

Can’t purchase games because of “something unusual”

 I have been trying to buy Pavlov shack since I just got an oculus quest 3 this Christmas, but the App Store won't let me buy it. I tried doing it in vr same thing. The website won't even let me add the card...I have chatted with the text people and ...

Assistance Needed to Disable 2FA for Account

Hello,My boss currently cannot access the 2FA OTP code and is therefore unable to log into their account. Is there any way to temporarily disable two-factor authentication to restore access to the account?We can provide all necessary proof to verify ...

updating software for Golf+ app

Star Wars Squadrons on QUEST 3 via PC link

Im running Star Wars Squadrons on my PC, I have a 4095MB NVIDIA GeForce RTX 3070 Ti (MSI) graphics card and the Windows 10 system itself is running a Intel Core i7-8700K CPU @ 3.70GHz and 64Gb of DDR4 memory.I can run the game on PC fine but as soon ...

Facebook hacked

Hi, Someone access to my important Facebook account . my Facebook account was hacked by an overseas user and was unfairly disabled. I would appreciate it if you could help me with this. It is a very important account. It means a lot to me.I can't get...

Update on LesMills Body Combat

Hi! It won't let me accept the update. The accept button is gray. I've tried to uninstall and reinstall. Still not allowing me to accept so that I can do my workout. I've tried launching it thru the App, still can't get it to let me hit the accept bu...

Polecenie produktu mój reflink nie działa.

Poleciłem znajomemu zakup gogli oculus quest 3, Przesłałem mu też link polecający dnia 01.01.2025 z którego założył konto. 04. 01..2025 znajomy sparował gogle i nie otrzymaliśmy środków za polecenie. Po próbie powtórnego użycia linku wyskakuje błąd. ...

Headset connected to wifi but games are not

For the last few weeks I have been unable to play some games as the game says I have no internet connection. But when I check the headset setting it shows I am connected and have decent signal strength. When I play games that have both online and off...