Scratched Quest 3S Lens

A few days ago I bought a Quest S3 after looking at purchasing a VR headset for a couple years now. I wear glasses, and I wear them slightly lower on my nose ridge. I did not notice until yesterday evening, but the right lens has a scratch in it now....

Not charging

So I just got my headset and after I got to the point of getting all the software updates my headset just stays in a dark blue screen. Also whenever I put the charger into it, the light does not pop up. I’ve held the power button for 30 seconds in wh...

New ocolus quest 2 wont tur o

Hi,I've charge up the oculus, it had ocolus os screen, I kept charging and bow it won't turn on. I've tried pressing the on button for more than 30 seconds, then waiting 30 seconds for it to turn on. Also tried factory reset with pressing on button a...

Samsung GalaxyBook Ultra (i9/32gb/4070) and Quest 3

Hello!I unable to connect quest 3 to Samsung galaxybook ultra via airlink. My notebook have RTX 4070 videocard, 32Gb of Ram, i9 13900H cpu). After installation of oculus software I have provided for all oculus exe files access to High Graphics in Set...

USB UPDATE LOOP - Unable to factory reset

Can jot get any response in regards to issue of the USB update on a loop. Can not do factory reset either in headset or phone as cant find headset. Was biught as present and this happens. Help

Locked

Opened Meta 3s did update then it went into usb mode and won’t let me choose any option. I never got it added to my app either. Shows this   

Creating an VR Exhibition App with a UI Menu and Map in Unity

Hey there,I try to build a VR application for a fictional exhibition which shows an old building in 360 sterescopic panoramas.Now I want to implement a map for overview the whole scenerie and interact with the canvas to switch the viewpoints or bette...

Kids Account Without creditcard

Is it possible to get control of the kids account without any creditcard? e.g. with id-card?Or is there a way to contect the support via mail, so that i can upload my id-card to prove i'm older than 18?

Stock in the USB update mode screen

I cant move from the screen USB update mode.Nothing happens in any of the options given: Boot Device, Device Info, Factory reset, Sideload updates or even Power off - indeed, it wouldn't power off.It has just been opened. It was the Christmas present...

Stuck in three dots and can't get my rift s to work after oculus last update

The last time I used Oculus was August 27th. After it was prompted that the app needed to be updated, I did the update, and then the rift s couldn't start anymore, it kept stuck at the 3 dots startup screen. I followed the official and others' tips,a...

Sponsorship

Hello,I just received my VR headset thanks to a friend who sponsored me, I created my account thanks to his sponsorship links except that when I configured my headset I did not receive anything on the sponsorship, can you make somethings for it pleas...

Nephew spent over £200 bill in gorilla tag

My nephew used my vr to play gorilla tag on sunday and i discovered he had somehow spent over £200 of in game content despite me having a pin in place. He was never asked for a pin nor was he aware a transaction was taking place. He told me later tha...

Meta Quest Link PTC v71 began opening at system boot with no option to disable

So, few days ago Meta Quest Link app on my PC updated to PTC v71 and now it opens its window on every PC boot. There is no option to disable this behavior in the app. What's worse I couldn't even find any registry or Task Scheduler entry that causes ...

Pairing quest 3 controllers to the quest 2?

I have Quest 2 controllers that are horrible, and I wanted to know if the Quest 3 controllers will work with Quest 2 before I buy them?

Batman promotion missing

Hi I purchased a qualifying meta quest 3s with free batman game for my son for christmas and there is no promotion for this game in the promotion section plus I have to pay if it is selected in the store.. Any help please who do I need to contact.. T...

Hi need help with sign in

Hello i just get meta quest 3 for christmas it was already used but I cannot sign in im stuck at 8 digit code when i go at the Link i cannot sign in because(A profile was used to set up the headset, which is now deleted. Reset the headset to factory ...

HELP: accidentally redeemed gift card on wrong account - want to transfer funds to correct account

Hi,My son got a $50 gift card and redeemed it on the wrong account, just after he redeemed the card the account seem to be locked and he can no longer login. The correct account is linked to our family profile. Would it be possible to transfer the fu...

Meta quest 3 not letting me use my hands at all

Meta quest 3 not letting me use my hands at all,just opened brand newtried the factory reset alreadywould be super appreciative if someone could help me merry Xmas everyone

The meta horizon app

It won't work on my phone 

I can't excess redeem my 3 months free subscription on quest 3

USB mode loop issue

Hi, our new mata quest stuck on usb mode loop, no matter press any button, it keeps going back to the same page. Power + volume down also used, but not worked.

Oculus core mobile service keeps stopping loop

I’ve tried every troubleshooting method but the factory reset. I’ve rebooted hard/soft and still the Oculus quest 2 continuously shuts down shows the error "Oculus core mobile services keep stopping" and then restarts again in a never ending loop. Yo...

Referral Link from a friend not working

I just received a referral link from a friend and wanted to activate the referral. it says (translated from german)I just created the account a few days ago . What do I need to do? I do not want to send the headset back nor create a separate account....

3 month free meta+ subscription.

I'm trying to redeem my 3 month free subscription via the app, it asks for a payment method for when the free trial ends, but then tried to charge my card immediately and not at the end of the trial.How do I redeem my free trial and pay in March and ...

meta quest

i’ve just bought a meta quest and it’s saying it does not recognise my email address what can i do to rectify this problem

Quest 3 Spatial Tracking Issue

I have been having an issue with my Quest 3 that is hard to explain. It seems like it is having trouble figuring out where it is spatially and the result is that objects like the quest menus or things in game like a table will jitter around slightly ...

A problem with new promotion

Hello every one! Lately a bought a new meta quest 3s with 256gb od memory, and on the site there is written that I should supousdly recive 30€ in quest cash , and i didnt recive afrer logging on my vr headset.

Oculus 3

I just bought my son the new Oculus 3 and it will not charge at all! The light will not even light up at all with cord that came with it, my PC charger, or any other chargers. It's brand new and should have no debris etc. how do I fix this! Ridiculou...

Meta forum

What is this ?Anyone can explain me?