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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Can't add a second user to my Quest 3s
I can't add a second (or third) profile to my Quest 3s. I am able to add the email, but the email never arrives. I have tried multiple times.
Controllers wont pair no matter what i do.
I've tried everything, i've tried reseting my controllers, taking the batteries out of them and putting them in again. restarting the headset, i've tried to also factory reset my headset but the screen just turns black and the fans go full blast. but...
Safety cideo
Trying to set up my meta quest and it's stuck on the health and safety video past it someone please help fix [Mod edit: protecting your privacy, we removed your sensitive information.]
Meta quest pro eye tracking no longer working
Hey all, i have recently encountered an issue where my meta quest pro eye tracking has completely stopped working in VRchat and the aura app, it shows minute data input when i look at the debug tool in aura. It works when i calibrate it, it follows m...
Resolved! Can’t Purchase Add-On for Child
My son has “No Clip VR” and wants to purchase an add-on support pack. The app is rated 10+ and his account is for that age. When I try to purchase the add-on using his account, it says I can’t due to age restriction. How can I buy add-ons for a child...
Meta Quest 3 flickering white pixels
Had my meta quest 3 for a few days been playing primarily asgard's wrath 2. I had noticed on occasion that I would see these random lines of white pixels flickering on loading screens and occasionally in dark scenes.. It didn't seem to do it that muc...
Quest 2 / Visible jitter around edges of shapes
Hi,After receiving my replamcenet Oculus 2, I started to notice a jitter around the outside edges of shapes, looks like some small diagonal spikes moving. This effect is also visible on white text on black background and also on the outside edge of t...
Aliasing quest 3 . White's shimmering. Could someone compare theirs for me please.
Hi hoping someone can help. On the home screen (cartoon room) The white border of my mirror (avatar reflection) shimmers and other borders move too. Plus in games like the net in eleven table tennis and in many other situations. I notice it a lot and...
right controller death
My Oculus 2 right controller not working. I am frustrated and have not used the Oculus 2 in years, as my account did not work before and I had to wait many months to make it accessible again. Immediately after fixing this problem, I encountered conne...
Software update does not work V77.1024 PTC
When trying to update to V77.1025 PTC, only a message saying that the update has finished downloading pops up, the update itself does not apply.
None of my multiplayer games are working on Quest 2
Last night my son was playing Yeeps as he does most evenings. Everything was fine. This morning none of his multi player games will work. I went through troubleshooting and nothing worked. Software is updated, we did a hard reboot, we have checked an...
Meta quest divice
Cree una cuenta en meta, cuando voy a meta quest divice, para vincular con el codigo que me da mi meta cuest 3s, me salta que no existe una cuenta tal cuenta asociada
Workrooms personal office mic
Hello!I use workrooms personal office daily for productivity and I enjoy a lot the setup with 3 massive virtual screens, but I cannot use the quest3 mic as an audio input for my pc.Is that not supported yet or am I missing something?
Not getting usb prompt in quest 3s
pc for some reason is not detecting headset i have dev mode enabled its only charging the headseti am using the same data cable i used with my quest 2 and only difference is im using windows 11 i tried to kill the adb server in command prompt and it ...
Random disconnecting after Meta Quest 3 v76 update (April 2025)
Hello everyone,I would like to ask if anyone has been encountering issues after the last April update, around 24th April to be exact. I mainly use the headset with wired link to play VR sim racing. Before this update, I had absolutely no issue, short...
How to get the colorful room by opening games
With green lines and others colors And my friends got that feature but not me i don't know why but i wanna try out that colorful room when you open games
I have (no) devices
I have two devices registered to my account. But the problem is, I also have no devices registered, according to Meta, so I can't get customer support.I can't get any help from anyone. Please, can someone from customer service please, please help. Th...
Wifi not working on access point
Hey,again and again, Q3 refuses to connect to my access point (Linux Mint). All my other devices connect with no issue.Normally, I "forget" the connection on Q3 and retype password (~5 times until (sometimes) it works, I also need to re-create the ac...
Resolved! Not able to logging in with Meta Quest Remote Desktop
I just upgraded Meta Quest Remote Desktop on my PC: 3.15.0.2.113But during the logging in process, it asks me to continue on my browser, which I do, but when I did it on the browser nothing happen in the app.I tried to change the default browser in W...
Glitchy Meta Horizon App
Hi there,Recently on the Meta Horizon App I've been having alot of glitches and bugs such as not being able to see my friends profiles... Links not sending and turning into dots... Same with sending images too. Also my avatar on my profile page glitc...
Can someone please explain this
I'm going to factory reset my quest because my other account is taking up too much space and I need some space to reinstall a game. So when I go to back up games to the cloud it says go to a link to see my cloud on my quest but when I go to the link ...
Can’t Create Ad Account – Lost 2FA Authenticator on New Device
Hi all,I can log in to my Meta Business Suite, but when I try to create a new ad account, it asks for a 2FA code from an authenticator app I no longer have access to (I changed phones and the app is empty).I still have access to the account itself. I...
Using quest 3 on a moving ship
I was trying to play my quest 3 yesterday while offshore and my ship was moving some due to weather. It wouldn't work right due to tracking issues. Is there a fix for this or wont work while any movement is going on? TIA
Proxy setup in Oculus Quest 2
I need to set up a manual proxy in the wifi setting (to the wifi network my Quest 2 device is connected), inorder to record the the incoming and outgoing network traffic from Oculus Quest 2 device. I tried to set-up the proxy by long pressing the WiF...
Meta quest 2 UI is messed up
Recently I’ve noticed my UI is now a gray color unlike the old dark but colorful fade. Also it seems like the ui is janky and not properly working. Like in the picture the pattern dots are covering the button which is obviously not something meta wou...
After V76 release, Quest pro's download speed is capped to 200Mbps
So after V76 update it seems the download speed is capped around 200Mbps and 6Ghz connection is unstable as wellI've tested on both Wifi 6 router and Wifi 6e routers and both performed simular resultI've also done some LAN connection test from my PC ...
Vader Immortal wont load
I have Vader immortal episode 2 for Rift and it played fine for a while. Now when I try to play it I get "Loading" screen but it never loads. Will not load and have to Ctrl+alt+del to end task. It says not responding. I have rebooted, uninstalled and...
Is it safe to use compressed "canned" air? - Quest Pro
Is it safe to use compressed on my Quest Pro? I never used it on my old Quest 2, because the lenses have large plastic gaps that small particles (dust, dandruff, tiny hairs) could potentially slip through and end up getting stuck on the screen. I rea...
Meta's Music Section
How To Contact Meta's music section for a discussion about providing our copyrighted audio contents directly.
Resolved! Oculus App Status: Can't Reach Oculus Service
Trying to set up two new machines and neither one of them will run the Oculus App. They run for a while showing "checking the status of your oculus app" then come back with an error "Can't Reach Oculus Service." Then it wants me to try Repair and the...
