Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
I Can’t snap the ball. Not even in the tutorial. I restarted the game,
restarted my quest, and reinstalled the game. I was having difficulties
snapping the ball when I bought the game earlier but now it refuses to
snap. I’ve had no issues with any ot...
So far I have tried buying 3 games and the store on the meta quest says
i have no purchase history and it does the same thing through the app on
the phone but if I use the meta quest app on my computer it shows all my
purchases through there and lets...
I am a new user. I download and instead the new PC software. I realise
the airlink feature is no longer there and there is no options to turn
it back on in setting - experimental mode..... any suggestion?
Headset seems to work fine stand-alone. I use the headset with IRacing,
and often (not always) get a translucent horizontal stripe across the
screen after about 15 minutes or so. It doesn't feel like the headset is
overheating. This doesn't show up o...
Tried to get a refund for blade and sorcery nomand today and I know
other people have experienced the same problem as me but, when I ask for
a refund it pops up with refund not available bare in mind I haven't had
it for 14 days and have not played f...
Has anyone had issues with the Pro Controllers skipping around while in
use ? It's behaves at random as if the self tracking has just gone
haywire and turned off. I've tried repairing them via bluetooth,
restarted the headset, redid my tracking area ...
So on one of my accounts on oculus the name just changed without me
doing anything so I was wondering if there was a way to make it so I can
change the name back to how it was before something changed it
Hi, i'm trying to reset my pin code because i forgot it, but when i try
to do it, and ask for an email to change it, i don't recive it, i waited
a whole week, and still no answeri hope you solve this problem as fast
As subject says, unable to download and install via PC desktop. All
other games download fine. No response from Beat Saber support and
Oculus support just copy-pasted the typical safe mode, uninstall, delete
X folders, restart, etc which I did alread...
I had to send in my first device and exchange it with the seller and
recieved a new one instantly, it was direct from the major chain store.
The problem was a blue dot kept coming on during the startup screen, now
on the new device after a week of us...
Hi,I just started the vooice commands tutorial but when I sayed
something the headset understood but told me voice commands were
unavailable. Afterwards when I double pressed the oculus button it did
nothing. Moreover I don't have the voice commands ...
I just purchased the resident evil / beat saber bundle from Walmart. I
scanned the QR code on the box and it says that the code has already
been redeemed. I did have to scan it twice because the first time didn’t
works but I don’t see the games in my...
I have a referral code that I shared for Bonelabs for Quest2 (though I
know its a cross platform. but when any of my friends try to claim it
when logging in, the website says 'Something went wrong.'the referral
code that is generated is
I just recorded something for my yt channel. I synced the clip. But when
i want to see it in the oculus app it says i dont have wifi connection.
And when i share it the clip wont play and its 0 seconds long. Help me
i sent my faulty quest 2 was delivered friday contacted today to confirm
but the person i spoke to today said it hasnt been received would that
mean it has been delivered and in warehouse just not scanned while there
or is it because its the weekend
So. I recently got an oculus quest and I got a $100 prepaid visa
giftcard. So I tried putting it into the Oculus app many times now, it
always says theres an issue with the zip code! So I put the same
giftcard into my Xbox One after, and it worked. T...
My oculus quest 2 has become buggy. like a lot. it would go black
randomly. sensors glitch. just completely unusable. I have no idea what
to do. Do I try to return it and get a new one? Or do I try to somehow
factory reset it thru a system image from...
I turned on my quest today and kept getting an error saying that
com.oculus.presence.PresenceApplication keep crashing. I can't do
anything because the app comes up very quickly. I factory reset the
device and that did not help at all. After repairin...
That is unless I go into USB update mode and leave it there. So this
seems to be a software issue, which means I might have to factory reset.
However, I would like to find an alternative solution to this problem.
Does anyone know of a way to fix this...
I noticed a new update about a mirror in home. However the upload broke
some textures in my home space, and my headset nearly chased when I face
it. On top of that, mirrors generally freak me out. I was wondering if
there was a way to disable it. Ple...
Hello Meta. Anybody home? I submitted a support ticket in in
September/October 2022 because my headset and elite strap could not
charge more than 55% over two days/nights (see support ticket 5797280
and 6656766). Absolutely nothing has happened since...
So, I have recently discovered a huge potential problem. I started to
notice that my Quest 2 won't charge - even though it would show that
it's charging both by LED and the battery icon. After using the Link, I
always sit the Quest 2 down and power i...
I was wondering if a staff member could tell us how the quality
assurance for store apps works and what the standards are.I and I think
a lot of people were really disappointed by the Grid Legends release
today, especially concerning the graphics and...
I have recently encountered an issue when attempting to access the
desktop app. Despite repeated efforts to reset and verify that is does
work on the website and other devices. I am unable to advance beyond the
"we have important info for you" screen...
So I don't have a USB 3 port on my PC, so I got a mini adapter that
helped for sometime. Now it's saying that I'm using a USB 2 cable when I
am using the Link Cable for Oculus, I have tried everything that I can
try. Any suggestions?