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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Hacked account

Bonjour meta j’ai voulu acheter un jeu et sa ma fait ça pouvez vous m’aider à l’enlever merci

Meta quest 3s broken strap

I bought a meta quest 3s from currys for my son for Christmas. On Christmas day while trying to adjust the strap the part where it connects to the headset broke. I went back to currys to say it broke and needed it repaired. They weren't helpful at al...

Resolved! Stuck on the "select a connection method" screen in the oculus PC app

I recently got a new computer. It is better than my old one. I wanted to try PCVR but it won't work. Here is a photo. feel free to zoom in and look at the programs lolSpecs:Asus vivobook 14Intel core i3Intel UHD graphicsWindows 11 home 64 bit admi...

Air Link Cant Find PC

I decided to get on my quest 2 headset after a couple of weeks and when I tried to air link it to my computer my pc just wouldn't show up and I was stuck in this endless loop of "Searching for pcs." I can connect my headset to my computer through the...

Game

I had another account under the name of CadencevoiceAI and before I switched over to this one there was one problem I have that account I had to factory reset my headset, one time because of a problem with my home screen, and now every time I try to ...

Parental control

I have just altered my child's account for her age as the notifications have been nagging for and now when I am trying to ok the games for her the app is crashing before I can scroll through all the information in order to click allow. This is happen...

meta account issues

im trying to link my quest 2 to pc. the app on my pc requires a meta acct. i have one. it says it doesnt recognize it, yet my quest 2 runs fine and logs into the acct with no problem. i can also log onto this website with no problem. it also doesnt r...

Demo mode on Rift/Link opening multiple instances of OculusMirror

I´ve raised this issue multiple times with support.As the title suggests, when using the "Demo-mode" in the Meta (Oculus) Rift desktop software, the program keeps initiating new instances of OculusMirror stacking them on top of each other whenever th...

Comically low performance headroom

I own Oculus Rift S with Ryzen 9 5900X, RTX 3050 and 16gb of DDR4. Yes, the configuration is weird, but it was doing great for some time. Until one day, it's just decided to not. My pefromance headroom just dropped comically low, hitting negative -10...

Where to find a new Oculus rift s cable.

Good evening. By chance if moderator meta pass by here because I have no idea how to contact you directly. I would like to know if it was possible to get a new cable for my oculus rift s please? My headset still works the only problem is that I now h...

Metro awakening not loading

every time i go to play metro it just stays on the 3 dots and doesn't load

Permanently disabled facebook and instagram

Why does meta permanently disabled my account even though I already sent a proof of identify? Reason for community guideline violation is creating a fake account? I dont have fake account, i’ve been using that account for more than 10years. I need my...

First Encounters. No puffins

I have just downloaded the game and set up the boundary……but then nothing happens, where the aliens should fall from remains a black blob on the ceiling and it doesn’t crack open. There are 3 dots too and the music plays. Quest 3I have done a hard re...

Bobber bay fishing glitch

I have been playing bobber bay fishing for a bit and each time I go to store to buy something, it won't show the information on the store screen and I can't buy anything. I click on an item and nothing comes up for information on item. I can not buy ...

Automate optimal settings

Hi everyone I was wondering if there's any way to automate game settings so that it automatically adapts them to the game I'm launching? I use both wired Oculus and wireless VD depending on which game I want to play. Some games will run great at 1.5x...

Roblox Not Launching. "Unable to contact server, please check your internet connection!"

I used to play Roblox VR all the time, but all of the sudden after a month or 2 VR break it does not launch at all with the following error message: "Unable to contact server, please check your internet connection!" I've restarted my quest and It's i...

oculus quest 2 not setting up boundary and glitching out controllers

when i boot up my oculus it asks me to set up a boundary but i cant because it glitches the hud and controllers, and even if i manage to set it up it just resets the boundary and tells me to make a new one.

meta supporting hackers????. Our specialized team continue to work on your issue 1771527443603854

My page was hacked and it seems meta dont bother. this is the response of my complain and its taking almost a year for meta to work on it. Are meta supporting hackers????Our team will review the details of your Page and once I get an update from the ...

Pass through glitch

I need help fixing something, my headset for the past 48 hours has had a glitch where it turns on pass through then goes to black and it won’t let me access my menu or it will show up for a split second and then disappear. Idk what to do I’ve tried r...

Resolved! Developer mode on kids account

Hello. I bought my son a Meta Quest 2 about 6 months ago and he's seen alot of videos about using Developer mode to get "cool features" and stuff like that. When I go into my parental settings it won't let me allow Developer mode. I've searched it up...

30€ recomendación amigo

Buenas, utilicé el enlace de recomendación de una amiga. A ella le habéis dado los 30 euros pero al parecer yo debo contactaros y daros un número de referencia. Este sería el número: 46153808. Su nombre de usuario es ZetaPS.Gracias

Resolved! Quest Link "Unstable Connection" diagnostic

My Link cable has worked fine for almost a year. I suddenly ran into a few problems starting last month. Sometimes, it would take 2 or 3 tries for it to successfully load Quest Link. It began to get worse to the point where when it didn't work those ...

Resolved! meta

Resolved! Access Denied while connecting MQTT broker.

Hi oculus community, I have built a .apk file in unity and connecting it to an MQTT broker, I had built the app in unity and installed in my OCULUS Quest 2 using a Mobile VR application available in the meta quest store. When I run the application in...

Meta website in french

When I log in to the meta website under my account everything is in French.. usually it google translates to English, but is there a way to have my account gain access the Meta site in English from the start?

[solved] Having issues with the customer service: radio silence after giving information

EDIT: Today I finally got some response. Still don't know what is causing the miscommunication (reminders, same questions).I have a big complaint about the customer service. I have 2 hardware issues (wobbly left thumb stick and assembly fault with th...

Where can I find a new displayport cable for my Rift S?

My DisplayPort cable recently snapped off, and I haven't been able to find a single replacement cable for a reasonable price. On eBay they go for around 90-150 euros plus shipping, which is the same as an entire Rift S! Does anybody know of some way ...