Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
So I got my Meta Quest 2 today.I already created a Meta account
yesterday.Installed the Meta Quest App on my iPhone 6S, iOS 15.7.When I
want to log in with email, it asks for access to auth.meta.com, then
login prompt.Nothing happens after putting in...
Both my controllers do not operate correctly. I will not move at all on
my controller but my avatar will move on it’s own, I have to use the
toggle in the opposite direction to counteract it and stop it from
moving. I cannot control where my Avatar i...
When I open air link or connect via cable, my quest (1) it opens the air
link menu(with the white background) and it just freezes, i cant open
any games. I can only play oculus games on the normal oculus menu and
not any steam games. how do i fix thi...
Dude my oculus keeps doing a black screen even when I hold the button
down to turn it off it says it's ok but it's just a black screen no
matter what I do it's a black screen anyone have a solution to fix that
They already don't have a number to contact them to issues that are
beyond basic Q&A and in need of a live human. So you would expect them
to at least have another way to reach out for series issues and to help
troubleshoot. Like a live chat or somet...
I get a notification from the store to get 25% of when I use code:
WELCOME25 When I go to put in the code in the storecode option box it
doesn't work or respond like it should. I try both in Quest store and on
the app. Neither works. It's a limited t...
My friend is having an issue with her quest. There was liquid damage and
it broke her quest at least a month or more ago. She tried to fix it
however. I don't do VR repairs and can't help her unless I study up on
it. She plugged it in and the port wa...
Just received a notification on my phone saying I have 25% off my next
app purchase as long as I quote WELCOME25 at the checkout. Went to
purchase something and the code isn't valid for this purchase. There is
a link for the terms at the bottom of th...
I just got my Oculus yesterday. It seemed to have minor stick drift on
right analog but chalked it up to me not being used to the controls.Only
to notice the following day massive issues with the right analog
continuously scrolling up when I want to ...
So I've had my quest 2 for 4 days now and have been experiencing left
stick drift since opening, after following all the trouble shooting
steps meta now require me to send back my controller before they will
send me a replacement. Is it just me or is...
I got my quest 2 about a week ago and have been loving it, but I really
want to change my username. I put something random in during setup
because I didn't fully understand the consequences that decision would
have. When I signed up with my Facebook ...
I just got a used headset (factory reset) cause my old one broke. It's
stuck on the pairing screen and won't pair the controllers. I tried
going thru the app, but it just keeps giving me an error message every
time I put in the code. It's a new heads...
Since i was forced to 'migrate' to a meta account i can no longer login
or use my quest2. I contacted support over a week ago, and no update.
They can see my account, see my purchase history, see my quest2 S/N and
it is all linked nicely in their bug...
Hi. Apparently, I can’t access my account and lost my downloaded games.
I haven’t use my device for a while and this happened. I tried logging
back using the same facebook account and my games were gone. Please
Hello, I really need help with something that is really annoying to me
lately. Since the update v26, I'm unable to charge my quest 2 with my
computer, as in, when it's plugged to my pc via the official link, I
only get 2 hours of play time. I must st...
I've been trying to get the Oculus software to install for 2 days, I
have a slow internet connection and I end up leaving the install running
only to come back to a "Check Connection" error. I am wondering if
there's a way to get the installer to use...
I start up om quest 2 to begin setup, the left controller wont work so I
cant get past the first slide of the set up. left controller is fine for
batteries but is stuck just flashing a white light at me, unwilling to
pair to the controller. cant use ...
only my left one works properly the right controller vibrates and I can
use the oculus button on it but that is all, it does not track either so
I can not move it around.I have tried.restart.factory reset.cleaning
it.replacing batteries.recharging th...
On oculus my internet works just fine. I can talk to my friends on party
and do everything outside of games. But when I load a game, it won’t
connect to the internet all of a sudden. The quest will still work with
internet but the game won’t detect i...
I want to buy a replacement left-hand Oculus Touch controller for Oculus
Rift S, but the Oculus store says its "not available". Does anyone know
if the Oculus Quest 2 controller can be used with Rift S? My Rift S is
virtually useless without two work...
hey,I have been having this problem for a long time, but lately it has
been more and more present. The thing is the trigger in my left
controller goes on, on its own. The trigger keeps on (as if i was
holding it) and it goes on and off. I can not do ...
Hi to all,Owner of an Oculus Quest 2 since several months, I encounter
many issues since two months, mainly since the V28 firmware, which still
occur with the V29 et V30 firmwares.I will report them here and how I
managed to deal with, I hope it will...
My left Quest 2 controller is having an issue where it won't stay
connected to the headset at all. I changed the battery and it says that
its at 0%. The right controller's battery is fine, and I even swaped the
two to check and it still read as 0%. I...
We have 4 Quest 2 headsets that we are using at our University
Makerspace, but are really struggling with how the account management
should be set up.I have no problem having multiple headsets on my
account- I can see them under my devices.What I am ...