Two way authentication issues

I cannot log in into messenger and facebook as I do not have a two way with my new phone. Pls assit

Urgent Assistance Required in updating my registered email address to a new secure email

Due to a recent issue caused by what appears to be a glitch in one of Instagram's updates, my registered email address was changed without my authorization. This unauthorized change has resulted in a complete loss of access to my account and personal...

Non-functional state

help please idk what to doOkay so i got this thing last year and i am just setting it up now i got to the part where it checks for recent updates and it was working than i got this green bar and once that filled up i got the meta logoand i turned it ...

Stuck Boot mode

Brand new Christmas present, linked it to the WiFi, it forced an update and it all went to hell from there.I've tried all options in threads and on the boot screen, but it's stuck in a loopBrand new Christmas present, need urgent solution

Batman Arkham

Hi. I stupidly gifted my son Batman Arkham but he has a Quest 2. He can’t seem to download it and subsequently see it only works on Quest 3. Can I get a refund and how do I do that? Thanks

pairing meta quest

How do i pair my meta quest to my phone if i cant download the app

My quest 3s is not accepting visa payment

Quest 2 Completely Broken After Update

Just took my Quest 2 out of the box again after like 4 years. Was working fine when I booted it up. I could see my environment and set up the guardian well. Then it told me to update it. So, I charged it up and updated it with it still plugged in. Ca...

Wrong Account has free Oculus 3S game

Whenever I was having problems with accounts I had logged in with the wrong email and gotten the game on an incorrect email/account I want to know if there's anyway to get the game onto the correct account without having to buy it outright.

Game Pg18 now

I bought a game a while ago where it was pg 16, but now there came an Update to the game that made it pg18 and now I cant play it anymore even though I paid for it and played it before.And oculus doesnt allow me to change my date of birth.If anyone k...

Oculus turns on instead of charging

Hello. My oculus has not been charging for a while but instead it's being turning on whenever it's plugged in charge. I don't know what is wrong because I tried so much chargers but it's has been the same problem over and over again. Please help

Age Restriction Locked Out

I recently purchased two quests for my sons which comes with the new Batman VR game and they can’t access it, and I can’t approve it even though they’re both set up to be able to access T rated games and can access other games (like Beat Saber), any ...

Threatning to lose account

I've set up our meta quest 3s we have an adult and child profile and have paid a 99p fee to prove our ages but I've just had an email that says what's below. How can we resolve this. It's not good at all. Hi Danielle, To make sure that you can keep u...

Scratched Quest 3S Lens

A few days ago I bought a Quest S3 after looking at purchasing a VR headset for a couple years now. I wear glasses, and I wear them slightly lower on my nose ridge. I did not notice until yesterday evening, but the right lens has a scratch in it now....

Not charging

So I just got my headset and after I got to the point of getting all the software updates my headset just stays in a dark blue screen. Also whenever I put the charger into it, the light does not pop up. I’ve held the power button for 30 seconds in wh...

New ocolus quest 2 wont tur o

Hi,I've charge up the oculus, it had ocolus os screen, I kept charging and bow it won't turn on. I've tried pressing the on button for more than 30 seconds, then waiting 30 seconds for it to turn on. Also tried factory reset with pressing on button a...

Samsung GalaxyBook Ultra (i9/32gb/4070) and Quest 3

Hello!I unable to connect quest 3 to Samsung galaxybook ultra via airlink. My notebook have RTX 4070 videocard, 32Gb of Ram, i9 13900H cpu). After installation of oculus software I have provided for all oculus exe files access to High Graphics in Set...

USB UPDATE LOOP - Unable to factory reset

Can jot get any response in regards to issue of the USB update on a loop. Can not do factory reset either in headset or phone as cant find headset. Was biught as present and this happens. Help

Locked

Opened Meta 3s did update then it went into usb mode and won’t let me choose any option. I never got it added to my app either. Shows this   

Creating an VR Exhibition App with a UI Menu and Map in Unity

Hey there,I try to build a VR application for a fictional exhibition which shows an old building in 360 sterescopic panoramas.Now I want to implement a map for overview the whole scenerie and interact with the canvas to switch the viewpoints or bette...

Kids Account Without creditcard

Is it possible to get control of the kids account without any creditcard? e.g. with id-card?Or is there a way to contect the support via mail, so that i can upload my id-card to prove i'm older than 18?

Stock in the USB update mode screen

I cant move from the screen USB update mode.Nothing happens in any of the options given: Boot Device, Device Info, Factory reset, Sideload updates or even Power off - indeed, it wouldn't power off.It has just been opened. It was the Christmas present...

Stuck in three dots and can't get my rift s to work after oculus last update

The last time I used Oculus was August 27th. After it was prompted that the app needed to be updated, I did the update, and then the rift s couldn't start anymore, it kept stuck at the 3 dots startup screen. I followed the official and others' tips,a...

Sponsorship

Hello,I just received my VR headset thanks to a friend who sponsored me, I created my account thanks to his sponsorship links except that when I configured my headset I did not receive anything on the sponsorship, can you make somethings for it pleas...

Nephew spent over £200 bill in gorilla tag

My nephew used my vr to play gorilla tag on sunday and i discovered he had somehow spent over £200 of in game content despite me having a pin in place. He was never asked for a pin nor was he aware a transaction was taking place. He told me later tha...

Meta Quest Link PTC v71 began opening at system boot with no option to disable

So, few days ago Meta Quest Link app on my PC updated to PTC v71 and now it opens its window on every PC boot. There is no option to disable this behavior in the app. What's worse I couldn't even find any registry or Task Scheduler entry that causes ...

Pairing quest 3 controllers to the quest 2?

I have Quest 2 controllers that are horrible, and I wanted to know if the Quest 3 controllers will work with Quest 2 before I buy them?

Batman promotion missing

Hi I purchased a qualifying meta quest 3s with free batman game for my son for christmas and there is no promotion for this game in the promotion section plus I have to pay if it is selected in the store.. Any help please who do I need to contact.. T...

Hi need help with sign in

Hello i just get meta quest 3 for christmas it was already used but I cannot sign in im stuck at 8 digit code when i go at the Link i cannot sign in because(A profile was used to set up the headset, which is now deleted. Reset the headset to factory ...