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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 53741 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't sign up for 6 month trial is

So, when I click the get 6 month trial button it pops up a screen with red writing that says no subscriptions available for this app. Contact support...

Air link "Something went wrong. Try again."

Up until last night, air link has worked perfectly for me. But when I try to connect now, anytime I click into the menu and look at the available links, it says "Something went wrong. Try again.".I've restarted the headset and unlinked it from my PC ...

Multibrush - Multi Licences

Hi ThereNot sure if you can help here. I am a university lecturer in digital media. We have some school students visiting later this year to explore VR art using Multibrush. We would therefore like to purchase multiple licences but can only see the a...

Right controller update error

I just got Oculus Quest 2. when I first started the glasses were updated - ok, the last controller was updated - ok. The right controller after the update gave a "failed" error. further use is impossible because the device asks to press the oculus bu...

Tk.Ar by Honored Guest
  • 651 Views
  • 9 replies
  • 0 kudos

The right account for your age

I do not share my account with a child. I had my niece over once and she downloaded Roblox with my approval. She couldn't figure it out so I removed it immediately (within an hour). I then received a message that unless I upload a govt ID, my account...

Casting Issue

My Quest 2 will not let me cast to the website. Basically, I cast to computer, and it says "You are now casting to web" but on my computer, it says "Something went wrong. Try refreshing this page and casting from your headset again." I factory reset ...

Meta Quest 2 - Wifi issues

I use my meta quest 2 console with my starlink wifi and the internet isn't working. I appear as if I'm connected but there is still no internet. I tried everything, reseting the headset, logging out, changing everything in the router and such but I s...

kyoolie by Honored Guest
  • 1329 Views
  • 4 replies
  • 1 kudos

Vrchat not loading and freezing giving an error

I’ve tried all the different ways to fix it but it never works it starts loading and it gives me the error saying something about vrchat is unable to connect, please verify connection and retry . I’ve even tried to make a whole new vrchat account and...

Obitjo by Honored Guest
  • 708 Views
  • 3 replies
  • 0 kudos

Microphone Issues while Recording in Gorilla Tag.

Whenever I start my recording (using the Oculus record button) in the game, "Gorilla Tag," I make sure to press "Enable Mic Audio," so that my recording can hear me and the other players. Whenever I don't press that button, as expected it couldn't he...

WhoIsJak by Honored Guest
  • 5525 Views
  • 24 replies
  • 0 kudos

PC Link just not working anymore

When connecting my link cable it's been working fine until today when the VR updated. All I was trying to do was get a game in Steam Vr to open IN steam Vr itself and instead now I cant even open the pc link without a message pop up that disappears o...

Resolved! No laser pointer in First Person Tennis

I've played this game a lot on my Quest 3. At some point there was an update for the controllers and since then I can no longer click on the opening selection after starting the game with the right controller. I can activate all other games and the s...

Resolved! Asgard's Wrath 2 can't ride hippo

Hi. I'm on the Aqueduct quest with Cyrene. I solved the puzzle and took the hippo into the water. I went a short distance (did not get to the next save) and had to quit. The next day I brought the game up. I attempted to turn the hippo into the ridin...

Peakester by Honored Guest
  • 1113 Views
  • 6 replies
  • 0 kudos

update in progress for 8 hours

Yesterday evening the Quest 2 started performing an update before shutting down, after 8 hours still busy. is on power and connected to Wifi. anyone have an idea what it could be?

My second QUEST 3 is not charging as well

I bought a 512gb Quest 3 . After a month. Dead! I called the support they said you don't have a warranty. So I bought another quest 3, this time 128gb. 1 month later. DEAD!!!! what the hell guys. Can we raise a complaint or probably sue meta. I reall...

joenasr by Honored Guest
  • 289 Views
  • 0 replies
  • 0 kudos

Resolved! Payment cannot be completed

So I added my payment method to my meta 2 and was able to buy meta+ and a few other things and then all of a sudden my payments didn’t work anymore. So I added another card and same error when I make a purchase. So I bought gift cards. That didn’t wo...

Arizona Sunshine 2 - Coop issue (error 1207)

For some reason, since the last updates of February on Arizona sunshine 2, my friends can’t join my lobby and I can’t join theirs… we have bought the game to play together and we can’t… it says the lobby doesn’t exist, but it does. I saw many forums ...

OxatoR by Explorer
  • 1804 Views
  • 10 replies
  • 3 kudos

Resolved! Quest stuck without menu options

I just updated my old quest; it's an original, not quest 2 and it had been sitting in a cabinet unused for a while so I clicked into system & update its software... I now am stuck without a menu bar & unable to do anything but look around at the dome...

Right controller stopped recognizing batteries

I was about to start using my oculus quest 2, but when I changed the batteries, the right controller didn't light up. I bought fresh batteries, and put a brand new battery into the controller. It lit up, but made a growling noise and started overheat...

clbrewdad by Honored Guest
  • 386 Views
  • 1 replies
  • 0 kudos

AMD 7900 series card performance in VR

We know the 7900 XT and XTX have problems in VR with Rift S and Quest. Can someone provide the best settings to use to give us a usable level of performance? Thanks.

Resolved! Communication

Someone in meta emailed me about my headset problems. I want to know how to keep in touch with them

mh4 by Honored Guest
  • 398 Views
  • 1 replies
  • 0 kudos

Resolved! Meta Horizon WorkRooms & Zoom Audio & Video Issues

I was recently started using Meta Horizon workrooms effortlessly, with my clients who did not have have the metaquest but zoom, since I have MetaQuest 3. They were able to see my room, avatar, screen sharing and even another zoom camera I used on ano...

Resolved! (Question) V64 Update

Hi, so i havent receivied the v64 update yet, and i just wanted to ask how long will the roll outs take?

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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