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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 69 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 Boot Loop

My Quest 2 got stuck in a boot loop yesterday and I can't fix it. Don't tell me to factory reset it because I will lose lots of pictures, videos, and 1 game that doesn't save to the cloud. Please help me.

RageBoy21 by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! Right controller not working

This is the second time I replaced the quest 3 for right controller not working. I am having right controller not working. I tried factory reset and put new batteries. It was working a week ago. But not anymore.

pluong99 by Honored Guest
  • 4 replies
  • 0 kudos

Guide has temporarily blocked horizon

Hello,My son has just advised me that while playing his VR, a guide came on and told him he would be blocked to play until Feb 11th. I am trying to figure out what he did, and if I am being honest I’m not so great in the tech department to be able to...

Zachbro8 by Honored Guest
  • 2 replies
  • 0 kudos

my gorilla tag mic isnt loud on pcvr

My gorilla tag mic is quiet on pc I've tried factory resetting and deleting the game and it just won't work idk if it's my pc or the headset itself but if anyone can help, please do. Also, this isn't on steam this is the oculus software Gorilla tag.

OpenXR Runtime setting in Meta Link App Resets

Hi AllWindows 10 Meta Link App Version ( time I restart the Meta Link App I have to set the "OpenXR Runtime" setting to "Set Meta Quest Link as active default".This is annoying as if I forget and try to run an app v...

meta store, horizon, social not loading

i’ve been having an issue with my quest 3 that started happening out of nowhere a couple weeks ago. when connected to my home wifi, none of the meta services will load. i can’t use the store, horizon, social feed etc but i can use the internet browse...

Resolved! Quest 2 or 3 - can you play wired and in meta app

Hi this may have been asked already but can either set be wired to play meta games online? I’m concerned about the wifi and Bluetooth close to my son’s head. Or does it have to be wired to a PC and only play PC VR games?

(SOLVED) Rift S display port connection error

#2 is the headsetRecently my Rift s has had this problem where Windows keeps recognizing it as a monitor. I'm certain that this is why my headset does not display any picture. I've even checked to see if this happens on my brother’s computer and it d...

Screenshot 2024-02-10 194631.png Screenshot 2024-02-10 194952.png

Headset keeps turning off

When turning on, it lights up with the black and white camera background and then it powers off. This keeps harrowing even though it's charged 70 % and even when it's plugged in.

Meta age warning

So my little brother had recently played Roblox using his underage Roblox account on my Meta account and I got a warning sent to my account. His birthday is in 2 days and the Roblox account will be 13, so will the warning go away or will I still need...

Resolved! Quest 3 - Liquid & Debris Error

Got the Quest 3 ten days ago. I've gotten warnings about USB-port containing some debris or liquid, when unplugging or plugging the USB-cable to Quest 3. This has also happened when I power up the headset with its power button. It is a popup window w...

Ezez333 by Protege
  • 17 replies
  • 16 kudos

copy save data of a game between accounts on same headset

Hi,I have a daughter and created her a meta account because she is now 13 years old. Before that she played some games with my own meta account (climb 2 / beat saber). I would like to copy the save files of these games to her account on the same devi...

ceniol by Honored Guest
  • 1 replies
  • 0 kudos

Resolved! Account suspension review request

Hello,A few days ago, I have received an email that my Meta account was suspended alongside my Oculus account. The email indicated that I "Have 30 Days to Request a Review" and that I should "contact Oculus Support" if I think the account was suspend...

Oculus link not working with 6500 XT

So I was excited to get my brand new 6500 XT today which says its compatible with radeon VR ready premium as well as oculus devices including link however that was not my case, I was excited to use my (brand new bought specifically for this purpose) ...

The Horizon feed

So.. what is up with the Horizon feed being stuck on a narrow view. I cant resize the window and I have a "add new users" panel on the right I cant get rid of. And all of my SAVED media is nowhere to be found! By that i mean the white chevron looking...


I can’t even access because of this “confirm your meta account” crap, I’m getting tired of it, and you might’ve just gotten rid of my oculus account, it’s literally asking me to send a SMS code to a phone number I don’t even have! And what the hell i...

Resolved! Access Denied while connecting MQTT broker.

Hi oculus community, I have built a .apk file in unity and connecting it to an MQTT broker, I had built the app in unity and installed in my OCULUS Quest 2 using a Mobile VR application available in the meta quest store. When I run the application in...

Replacement headset

I sent my headset back and was supposed to sent a replacement. They have been processing the replacement since 1/21/2024. I've gotten no updates. I've spoken to customer service twice and have sent numerous emails and have received no information on ...

oculus rift s not connecting

hi so i just wanted to play a few games since i havent played vr in a real long timetried to connect my headset per usual and its just saying nothing is connecting, tried reinstalling, plugging into whatever is available, looked at forums, un plug an...

jxllymimi by Honored Guest
  • 3 replies
  • 0 kudos

Facebook Log In Issue

I`m getting this log in loop error after turning off 2FA. Is there something I can do to get this fixed?

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josh_tare by Honored Guest
  • 0 replies
  • 0 kudos

Quest 3 boundary issue

So, I use my Quest 3 in my finished basement. It's the only place I use it. I have set up a roomscale boundary and scanned the room, and even added all my furniture and stuff. For some reason, my Quest seems to come up with a different boundary for m...

Can't view longer synced videos

Spoiler (Highlight to read)I've had no problem syncing shorter videos on my oculus quest 2. Usually 1-3 minutes long. They sync to my phone no problem and I can view them and edit them in the app. But when I sync videos 5 minutes or longer, it'll syn...

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fr0gwin by Honored Guest
  • 16 replies
  • 4 kudos

Can't add a second account to my Quest 2

I set my Quest 2 up today and I'm unable to add a second account to the device. When I select the "Add Account" option from the Quest 2 it tells me to enter a code at When I go to that link and login to the secondary meta account, th...

MDT-48 by Explorer
  • 38 replies
  • 9 kudos

Resolved! Screen jitter on Quest 3 since updating to V 62

My Quest 3 recently updated itself to V 62 operating system. Since then, I am experiencing intermittent screen jitter while using the device. I wasn’t seeing that at all before. I would imagine this is a known issue.Is there a way I can resolve this ...

Tdiz1 by Protege
  • 6 replies
  • 0 kudos
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