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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Re: Can't able to create facebook developer account.
I have the same issue. Tried on 3 separate browsers and all of my information matches. Meta Developer Support Center doesn't help. What is this temporary error?
I just want that new UI
I really, really want that new UI, I've been looking forward to it since the developer conference, and even now, I still don't have it. My VR glasses just keep updating, from V77 to V77.1026, every time it disappoints me, please.
Won’t let me spend my meta money
It says to confirm and identify myself in my wallet but how do u do that just please help I have been doing everything I can for 6 months.
Resolved! How to remove a Quest 2 I no longer have) from my account - did NOT reset before getting rid of it!
After several months of not using my Quest 2 for various reasons, I decided to get rid of it a couple of months ago and tossed it with during my semi-annual "spring cleaning". Unfortunately, I totally forgot to reset the headset before I tossed it......
I forgot my email
I created my first account a couple years ago and i bought a bunch of game, and now that my meta quest 3s is here i was trying to log in but i forgot the email. I know the username and the password but i cant remember my email
oculus pc keeps disconnecting me whenever i use a link cable
i want to play some games on oculus pc so i got my new link cable the i connected it then 1 to 2 minutes later i get disconnected and sent back to the quest 3 home and this is my second link cable so i know its not the cable and its something in the ...
Tracking or somethink like that
How can i fix that.i have 100% battery on my controller but i dont see him,like he conected but cant move
Meta Business Suite Can't Link Accounts
Looking for help since this is my first time using meta business suite for an instagram and facebook account. I've been trying to link both and complete the verification so that both will show as business assets, but I keep getting this error message...
Re: Can't Verify Developer Account
I am experiencing the same thing.
Can't Verify Developer Account
I'm not receiving sms verification code to verify my developer account, please help me to solve it.
verifying my developer Account
I havespent the last week trying to secure my developer account and have been met with problems. I have randomly received the sms text for the code once and when i used it it said the device i am on cannot be verified at this time because it has not ...
cant find documents good enough for business verification
I’m trying to verify my business in Meta Business Suite and I’m completely stuck. Meta keeps bouncing me between Business Support and Developer Support—neither will actually help. I went to my bank and they can’t give me a statement with my phone num...
Unable to Make a Developer Account
Hello,I am not about to make a developer account. It said I have not used my device long enough in firefox, so I tried in chrome and now it is saying "We limit the number of times you can request confirmation codes. Please check back in 30 seconds if...
Create a script that invokes Facebook to edit or re-enable Multifactor Authentication
Multi-Factor Authentication is problematic for Facebook when a user knows their password but SMS does not work or the user's authentication process has connectivity issues. In addition, a user can disable MFA and leaving themselves unable to login ag...
Cannot get past pairing setup screen when trying to setup the quest 2
I have tried a lot of things to get past this issue and nothing seems to work. So far, I have:1. Factory reset the headset twice.2. Uninstalled and reinstalled the mobile app multiple times. (made sure it was the most up to date version)3. Installed ...
Child’s account blocked
My child’s account was suddenly flagged and disappeared. Now meta is demanding government issued ID or some kind of photo id to reinstate a child (under 18’s) account. His account was tied to mine under parental surveillance. Clearly my credit card a...
Disabled account
My Facebook account was disabled March 9th for allegedly violating rules by advertising guns, drugs, and other illicit substances.I did NOT do that but I wasn't shown any proof.I had that profile for 20 years and I have lost all friends and groups th...
Meta SMS short code service compromised
I'm posting this here because it's related to all Meta services – including meta VR accounts – and I can't find another avenue to report this issue.As I understand, Meta uses a short code number for 2FA that provides users with codes and/or links tha...
Meta Quest 3 casting angle too high
Hello, when I cast my meta quest 3 to my PC the casting angle is way too high and I can’t see the lower portion.. It cast’s fine when I cast to my phone to my app.. but cuts the lower portion when casting to my PC. I’ve tried “reset position” and adj...
How do I pin Unknown Sources apps to the Universal Menu?
I like that there's a way to customize the menu now, but when I go to Unknown Sources, I don't see the "Pin to Universal Menu" option in the menu next to those apps. So how do I pin them?
Resolved! Quest 3 whats the max wattage i can use to charge the q3?
Hi guys i need an answer please if i buy a battery strap of aubika or bobovr will it hurt the device or not?And whats the maximum capability of wats i can charge the quest 3 with 20 45w?
paiement refusé
J’essaie d’acheter un jeu et le paiement est toujours refusé.
Fix my goddamn headset meta
I am making this post because my quest 3 says can't load android and my data may be corrupted in android recovery someone help?
"Your device is corrupt it cannot be trusted and will not boot"
Just got my Oculus Go in the mail. Held down the power button to sync and the light appeared for 1 second then shut off. It didn't pair. I plugged the Oculus in my computer to charge it and turned it on, no light showed. I put the Oculus on and saw a...
Can't create fb account with my name
I'm trying to create an account with my legal name Md Sajid. In South Asia, "Md" (short for Muhammad) is a common part of given names, But Facebook system flags it as invalid. Removing it makes my name incomplete and Facebook don't allow single names...
E-mail change
Hello Talked with you guys : How long does it usually take for them to reply back? More is it days or weeks. I am very impressed with your response time
We have noticed unusual activity. To protect your account security, we are unable to complete this r
I just got my New Quest 3 a few daysget some Quest Cash want to buy gamesbut it goes fail and fail…..anyone can help?it always show[We have noticed unusual activity. To protect your account security, we are unable to complete this request. Please try...
Resolved! UPDATING NEW SOFTWARE V77
Dear Meta please help me to update my meta quest 3 into a new software v77is it availble here in Male Maldives?Your response on this matter highly appreciated.Thank You and God Blessed
Casting audio bug for fnaf help wanted
So when I try to cast fnaf help wanted to my phone the audio becomes all staticky and unbearable. I want it to be clear that this only happens with help wanted and no other games. I also want to say that the audio coming from the headset is all good ...
