We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hi! Whenever I play VRChat or Asgard's Wrath 2 (Which I just started playing Wrath) whenever I use controllers, the headset always acts as if I'm pointing my left Index finger. I'm not, and I've perfectly lined my hands up and the issue still persist...
hi, my mom delete my VR and i forget my email and password from my username from VRchat ... how can i recover my email?help me please
Hi, I'm posting from an another account. I can't log into my main account because I always getting the message "You've requested too many codes. Please try again later." when trying to get an SMS code for authorization. Can you provide to me the good...
Greetings from London. I bought a meta quest 3 from amazon July 24th. Since buying it I have spent more time on WhatsApp communicating with customer support than actually using the headset. Whether it's with a bot or a call centre in India I do not k...
Hi Meta team, I am Karthikeyu Busa. My meta account name is @karthikeyu. Recently, I moved to new phone and the meta account is not appearing in my Microsoft authenticator app. Therefore, I am not able to login to the account. I tried contacting cust...
I always buy the Walkabout Course Addons, but now I can't buy them anymore. I just get an error message every time.
I never setup 2fa on my Facebook but I'm logged out and it won't let me back in because it wants a code, which I don't have. Suggestions?? Please help!
I am experiencing an urgent issue with accessing my Facebook account, and the situation is quite complicated. I have two-factor authentication (2FA) enabled on my account, but unfortunately, I lost access to the original device where I used to receiv...
i have tried to contact meta and they just keep going around in circlesand now its saying i have sent the max amount of msgs im aloud to send?i have tried to change my childs age in my parent account and it says i have to contact them but when i do t...
Years ago i had enabled my 2 factor authentication on a contact number no longer in use, because i chaged country, now I cannot access Meta, because was using my FB account (which I no longer have access) to login to META. I have tried EVERYTHING, re...
I can't login to Meta without getting a 2Factor authentication code, but when I restored my iphone backup the Microsoft Authenticator app did not save the setup so now I can't recieve 2Factor codes for Meta. Any advice?
The mobile phone with which I had bound the Microsoft Authenticator was damaged. The new mobile phone couldn't successfully restore the Microsoft Authenticator account, so I can't log in to my Meta account normally. In the normal Meta login process, ...
I can't log in to my meta account. When I enter my details, I have to verify that it is me by entering a code that is sent to me, but you don't even get that code. The 2nd option is a recovery code, but you never received that, so now I can't access ...
Hi, I recently got a new phone and wanted to log into Meta Horizon on it, but I've been stuck because I set 2 factor authentication and cannot receive the SMS verification code. I have tried login by FB/Instagram account and used a computer to add mo...
When using meta.com/websetup to migrate my oculus account, i get the following error message "The migration eligibility checking is failed.".
Hello Meta / InstagramMy main account @faisalprtma got suspend because of no reasonfrom 15 dec 2024, sunday, 4.31PM Please fix this ASAP
The right button to adjust the facial interface is stuck and cannot be moved. The left one is fine and can slide between settings without issue. Is there anything I can do to fix this?
Summer is over, so I have time to play VR again, but I have a small problem. Over the weekend, I wanted to play a bit, but I couldn't because of an old issue that I've been facing since day 1, making my headset unusable. When I got my headset last ye...
My Instagram account was hacked because someone created a Meta account in my name, linking my Instagram and Facebook accounts. Now I have no way to try to recover my account and get to my website https://payforessay.net/ since all the information was...
I can no longer view my library outside of the headset. This has been going on for several months already and is very frustrating. On phone: The Android App seems broken. It shows only 9 Apps at a time. I've restarted the app, the phone, etc. On PC: ...
@MetaQuestSupport , I have just now send a private message detailing an issue about my partners Meta account, wherein she received a notification saying that the Meta account email address was updated.Please can we have your urgent help on this as he...
Hi, I was able to purchase some free games a few days ago, so I purchased 2 today. These are not starting to download at all. They download is always cancelled immediatelly. Triedbwith a fre game too, same issue.I know support for Meta is running out...
I am able to use my vr controllers in the main screen but as soon as i go onto a game my hands in vr suddenly go to my waist and i cannot do anything in game
I would like to preface this post by saying that I've tried practically everything you can dig up online. Through hours of research, multiple factory resets of my headset and PC both... I could not get Quest Link to work regardless of my efforts. Thi...
Hello everyone,I tried to register with FACEBOOK a few weeks ago. I haven't done this for years because I don't want to publish my name. At least not at first sight. So I put in my details, write my first name, my last name. On the next page I should...
When I play a light game it really good to using seamless multitasking, we can open window or whatever, but when I play heavy game like AC nexus, it kinda stutters my game. its really annoying. I know it take a lot of resources for this features, but...
Since last week i was happy to call myself an Metaquest 3 owner.However, this all comes to a slightly frustrating end to say the least!I've been trying to play Elite Dangerous thrue Steam on te Metaquest, it just keeps on crashing randomly.I've insta...
Is anyone in the U.S. able to share their entire wishlist yet? I thought an update to the Meta Quest app was supposed to come out a couple weeks ago that would enable this. I'm on Android (Pixel 6 Pro, fully updated app). If they haven't released it ...
I am writing to appeal for the reinstatement of my Instagram account [nitinrajput6034], which was recently disabled. I understand that this was due to my mistake of sending multiple reels to my friend that went against Instagram's guidelines. I apolo...
The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.
If you need to speak with an agent directly, please contact our support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.
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