Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I have a problem to get 6 digits code confirmation email to create and confirm my account, I talked to support center on WhatsApp support group and they send my concern to higher support level and after more than week they send email ask me to check ...
So I had my Meta Quest Pro for a little while now (Somewhere in the end of May) and my right controller has been fine until yesterday. I have been playing with my controllers properly and for some reason my right controller is not connecting to my Me...
i got my quest 2 a week ago and two days ago the screen just stopped working.. it keeps flashing white, when i cast it on my phone i can see everything perfectly. and when i restart it i’m able to see the meta symbol but it’s still flashing white. ca...
The problem that I'm facing is that I received a store gift code for a game that's currently available on Quest+, meaning I can't no longer redeem codes for it.When I went to the store page for the game to enter the gift code, I saw the redeem button...
I purchased full subscription 2 weeks ago. I was using it every day. Today I logged in and my account was missing. I had a code send to my phone about 4 or 5 times to try to get back in. It kept saying invalid code. So now I can’t use the app and the...
Oculus has Internet connectivity, but none of the games will connect to the InternetOur quest 2 is not allowing any of its games to actually connect to the Internet, even though the browser connects just fine.We were able to merge it to our Facebook ...
Hi, i show 7 apps i purchased which are not showing up in my library. please advise.
I tried to log into my oculus account on my pc so I could play pcvr but when I tried to log into my account with the correct details it said that my info was incorrect I've deleted and reinstalled the software but nothing happened to help it what can...
Hi, my son is trying to buy items in store but when he does it doesn't show up in his items. None of his ice cubes are taken either. It goes through the process but nothing happens.
how can one stream 360-degree video from a PC to a VR headset, and what are the essential components and steps involved in achieving this?
After installing the update 63.0.0 quest 3 has tracking problems. I re-paired the controllers but the problem persists. Does anyone know if there is another possibility to solve this problem? Hoping that with the next update it will be resolved. I ca...
Not sure if this is due to recent headset updates or not. At first, the controller would appear as connected and be tracked on the headset for around 1 second then just dissappear.This kept happening over and over, so I tried factory resetting the he...
My oculus has been stuck spinning on the Meta Quest logo for days now. I have tried factory resetting it, charging it, and leaving it alone for a long time. This headset is new after my old one had got awful stick drift, and it hurt my thumb to even ...
I've had quest to for about 3 days and in all that time I think I've been able to use it for maybe an hour.I have been to many forums and seen many people give suggestions such as making sure it's charged rebooting it all of which I have done and I c...
Out of nowhere I have started having SEVERAL issues with my Quest 3. I have not dropped it, exposed it to water, or otherwise damaged it. I have factory reset and updated.1. Flashing black and the homework as I start it up.2. Right controller won't s...
YouTube videos show how to share replays in Golf +, but my oculus Golf + replay menu is empty. I can watch replays after a shot but once I move to the next hole, it’s gone. I made a hole in one and it didn’t save it!is there a setting that I need to ...
Hi there, I have one accounts under two different instances. One is for the Oculus app where I used to have the Oculus Rift and now I have the Meta Quest 3 where I set up my account in the headset. I can see the apps purchased in the Oculus app on my...
Hello, I got my device for three weeks, new to VR. I was able to purchase a few games to start with, but it says that it is unable to perform transactions as there is unusual activity. This started happening after I tried to gift my friend a game. My...
Hi, I just purchased the imagine dragons beatsaber song package for my daughter to use but it doesn't show up on her user side. It only available under my account I show as the owner as I set up the vr. How can I have the songs show on her user side.
I bought the year of Meta Plus and I redeemed those 2 free games for that month but on the next month I goto the store to redeem the new ones and it's acting like I don't have Meta Plus it even allows me to buy Meta Plus again while I already bought ...
I bought 3 headsets and I was told that you can share apps to all 3 headsets at the Sametime. Can't figure out how to do it. Tried with all 3 accounts on all 3 headset, tried 1 account on 2 headsets and all 3 on the Main headset with main account.. N...
I had distressing day today, with support not being able to assist with a failure on behalf of the courier company. Support told me, after a long discussion about the issue.:Support (24/01/2024, 11:03:24): Yes, I understand you well. This is the only...
I'm reaching out in a situation that I believe many of you might find concerning, if not outright disappointing, regarding the suspension of my son's Meta account and the subsequent brick wall we've hit trying to resolve the issue.My son, who is 10 y...
Hallo, ich habe ein Problem mit meiner Quest 2.Es zeit an dass sie keinen Akku hat. Nun hängt sie seit 2 Stunden am Kabel, hat keinen Strom bekommen, blinkt weiß und es wird ein blaues Meta-Logo angezeigt.Wie kann ich das Problem lösen? Bitte um Antw...
Trying to set up supervised account by not getting confirmation to child’s gmail account.
hello everyone, I have two devises (Quest 2 and Quest Pro) when I installed the games that support cloud save on the Pro, they correctly took the Quest 2 saves from cloud. Now however, if I make progress on one device, these are not taken by the othe...
I bought a 50 dollar gift card and now I can't redeem it but it's only 16 and it's supposed to have 25 digits, what can I do? (I'm very stressed) Help ; (
Hi I recently bought a quest 2 headset but I believe it to be a business model after having some trouble downloading any games or anything and the ui also looks very different to one’s I have seen on YouTube and the update also says v29 where as I be...
The issue I’m currently dealing with started about 7- 8 months ago. I own two Quest 1 headsets and both have this same exact issue – I actually bought a second one thinking the first one was the problem. Prior to this issue starting, I used my first ...
