Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I have been unable to log into my Oculus account on the pc app despite the fact that I have been able to on other Meta apps (such as the Meta Shop and Account center) with the same email and password, and when it tells me to continue to my browser I ...
My son received a message on his quest 3 saying that his account is being suspended. then his mother submitted his ID through his app as requested. now we can not either access to his account nor use his quest 3 as we are stuck. when ı try to pair it...
Good morning, I have a meta quest 2 and I have this game called gorilla tag. And recently, I made a purchase in this game but then it just kept on buying more things. I would like to cancel these purchase's. Can I possibly get help with that?
Hi, for a few days I have been experiencing continuous disconnection from the wireless network. Let me start by saying that I use a dedicated WiFi6 router located 40 cm away from the headset and I have never encountered any problems until just a few ...
I purchased this game from the Meta Store, installed it, but it doesn’t start. On launching, it displays an error message, and I’m unable to start the game. Any solutions?
Hi, i got a Quest 2 recently and i wanted to get the referral code from a friend in the Netherlands, but i am in Czech republic and i get the error. "Ineligible CountryYour country is not eligible to use Referral at this moment. Please ensure you're ...
Hey! I've had a similar problem with my airlink. I have done all of the recommended requirements to set it up, and it refused to load for me to connect. Can you help me?
I accidentally reported someone and I didn't mean too. I was learning how to use my oculus and wanted to block someone but reported them instead. I didn't mean too. How can I stop the report?
Hi Meta. Tried to upload a gift card for $25 but it came up invalid and then blocked the up address. Need help.
Hello.I have a Quest 1 and subscried to the Meta Quest + subscription, I reedem the games but i can't download them neither in the headset store neither in the meta quest app.Someone can help me?
I turned on Anti aliasing Just to test to see if my computer could handle it and it made all the games choppy and lag and i can't turn anti aliasing off any help would be great.
Our kids set up our oculus with his personal information because we did not realize it would lock the kids out without an adult admin account. We are trying to deactivate his account so that we can factory reset the device and start over with an adul...
Hello,I just bought lone echo on 21th december 2018, I have changed settings and put voice and text in french but in the game, the text is in french but the voice remains in english.Furthermore, i have closed the game and relaunched it, and all setti...
Is it common to have so much god ray? I was playing Red Matter 2 and GOD... It the amount of god ray is awful. It feels like I'm seeing though a dirty pair of glasses I'm also facing track loss in the middle of a beatsaber song, suddently the saber j...
Hey, I got a new PC and loaded the oculus app. When i try to log in the app gives me a "Continue in your browser" dialog but then hangs up. Ive uninsalled and reinstalled, restarted after installed etc. Tried logging in with UN and password (the exac...
Cannot click on the '...' above app tiles in app browser. The ... disappears when you click on it,Once in this state you have to restart to fix it,
I have a problem to get 6 digits code confirmation email to create and confirm my account, I talked to support center on WhatsApp support group and they send my concern to higher support level and after more than week they send email ask me to check ...
So I had my Meta Quest Pro for a little while now (Somewhere in the end of May) and my right controller has been fine until yesterday. I have been playing with my controllers properly and for some reason my right controller is not connecting to my Me...
i got my quest 2 a week ago and two days ago the screen just stopped working.. it keeps flashing white, when i cast it on my phone i can see everything perfectly. and when i restart it i’m able to see the meta symbol but it’s still flashing white. ca...
The problem that I'm facing is that I received a store gift code for a game that's currently available on Quest+, meaning I can't no longer redeem codes for it.When I went to the store page for the game to enter the gift code, I saw the redeem button...
I purchased full subscription 2 weeks ago. I was using it every day. Today I logged in and my account was missing. I had a code send to my phone about 4 or 5 times to try to get back in. It kept saying invalid code. So now I can’t use the app and the...
Oculus has Internet connectivity, but none of the games will connect to the InternetOur quest 2 is not allowing any of its games to actually connect to the Internet, even though the browser connects just fine.We were able to merge it to our Facebook ...
Hi, i show 7 apps i purchased which are not showing up in my library. please advise.
I tried to log into my oculus account on my pc so I could play pcvr but when I tried to log into my account with the correct details it said that my info was incorrect I've deleted and reinstalled the software but nothing happened to help it what can...
Hi, my son is trying to buy items in store but when he does it doesn't show up in his items. None of his ice cubes are taken either. It goes through the process but nothing happens.
how can one stream 360-degree video from a PC to a VR headset, and what are the essential components and steps involved in achieving this?
After installing the update 63.0.0 quest 3 has tracking problems. I re-paired the controllers but the problem persists. Does anyone know if there is another possibility to solve this problem? Hoping that with the next update it will be resolved. I ca...
Not sure if this is due to recent headset updates or not. At first, the controller would appear as connected and be tracked on the headset for around 1 second then just dissappear.This kept happening over and over, so I tried factory resetting the he...
My oculus has been stuck spinning on the Meta Quest logo for days now. I have tried factory resetting it, charging it, and leaving it alone for a long time. This headset is new after my old one had got awful stick drift, and it hurt my thumb to even ...
