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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Less Mills Body Combat Left Controller Glove is flying away???

Hey there,I'm an avid player and fan of Less Mills Body Combat. From about a month I have serious problem with the left controller (or glove in the game):When I'm hitting a target, the left glove is flying away and I'm unable to use my left hand / gl...

Atanas8d by Honored Guest
  • 392 Views
  • 3 replies
  • 0 kudos

Installation de Meta Guest (Oculucsetup) plante

Bonjour,J'ai un PC sur Windows 11 proNom de l'appareil PCVR2025Processeur 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHzMémoire RAM installée 128 Go (128 Go utilisable)Carte graphique RTX 3080Carte mère ROG STRIX Z790-A WIFI GAMINGLes données sont tél...

MBS2000 by Honored Guest
  • 99 Views
  • 0 replies
  • 0 kudos

Verify ID

Hi can anyone help! I have been asked to verify ID for my account (I run my sons account) but when I click on the link it just takes me to the account page where I can click on my details but thats it. It doesn't show where I need to do it or what I ...

I can’t change my oculus account email

I have an old phone number linked to the account that I can’t delete BECAUSE ITS OLD! To change my email address it tries to send me a message to the OLD PHONE NUMBER! if I make a new account, is there a way to access the CD key to transfer the game ...

this is confusing

so my vr controllers weren’t working cuz i couldn’t click anything and i searched it up, safari told me i should do a factory reset and i did , then turned my vr on, and i am now stuck on the screen where you remove the clear flaps out of the control...

Resolved! Can't redeem complementary Quest plus subscription

I've received a notification in the Meta Horizon app that says "You've got 1 month free of Meta Quest+ on us." However, no matter how many times I click on that notification, it just redirects to the Meta Quest+ subscription page and shows that it wi...

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Air link

i want to connect to play with air link I press pair then it says launch but it gets darker and nothing happens Ive been trying for 2.5 hrs and have tried to...start safe mode > delete anything oculus > redownloaded the appdidn't work 

Facebook

Why are you taking my Facebook for I can sue you if you don't give it back

Install Queued. Issue

I earlier today tried to install a game using the oculus app on my phone to my quest 2, After I pressed install it said it was queued. After a bit of waiting and it not changing I decided to press it again and it then said, “Headset offline, this wil...

Slooth_. by Honored Guest
  • 17553 Views
  • 15 replies
  • 1 kudos

Beat Saber

Just bought Beat Saber for my daughter onher meta quest 3. When we get to the language page we can’t make the selection for English. There is a red dot floating around but not the usual light beam for selection. Setting up boundary works then we are ...

Updating Quest 3 system

I have seen various messages concerning the updating of my quest 3 system and that it can only be used with Chrome and a couple of other browsers but I do not use any that have been suggested and I had assumed the system would automatically update it...

Budgie2 by Honored Guest
  • 330 Views
  • 1 replies
  • 0 kudos

Balancing the quest 3 headset

Does anybody know how to balance the headset. I have bought the suggested improved headband but the device tends to slide down and put too much weight on my nose. The problem is that the headband does not hold the fore and aft movement because all th...

Budgie2 by Honored Guest
  • 303 Views
  • 2 replies
  • 0 kudos

Left controller keeps spinning and won’t stop

Left controller keep spinning and won’t stop. I dropped a ton of money on this and this is ridiculous that it doesn’t work. Ive tried taking the battery out over night. Ive tried recalibrating the thumb stick and dead zone. I’ve tried un pairing and ...

2fa sms not working

Hello i have been having trouble logging into my main account due to not receiving the 2fa sms (i had to make an ult account just to get in contact) this has been undeniably the most gruelling experience. Please help

SpK70.0 by Honored Guest
  • 126 Views
  • 0 replies
  • 0 kudos

Proximity Sensor ISSUES Q3

Its happened to 3 devices now, if i put the headset on. it gives me error or "cant track" and black screen, IF i move the headset back away from my face, it shows the VR environment but its stuck. If i move headset further away from my face then the ...

Meta 3 stopped working

after a couple weeks of working great meta link to steam no issues then it will not link anymore i can go through steam vr without meta vr but graphics are not as good by far stuttering alot how to get meta link working again

Godz177a by Honored Guest
  • 127 Views
  • 0 replies
  • 0 kudos

My arms in gorilla tag aren't loading

When I load into gorilla tag, my arms just don't seem to be loading into the game. I have tried restarting gorilla tag, restarting my oculus, uninstalling and reinstalling gorilla tag, and my arms still aren't loading.

Oculus Software won't install

Long-story short; a Windows update forced me to do a clean install of Windows on my SSD. I didn't save anything from the previous install--wiped the SSD and started fresh. I am unable to install the Oculus software now. The installer runs to what app...

Login Issues After Password Reset on Meta Account

I have a Meta account that I registered over a year ago and haven't logged into for more than a year. Recently, I got a new laptop and tried to log into my account but couldn't.I requested a password reset and received the reset code via email. After...

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