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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 92 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Quest 2 guardian floor bug.

Floor level in games with the oculus quest 2 is NOT correct and makes a huge problem in all games. I find I am about 10cm off from my real height (to tall) and makes gameplay not work in most games correctly. Beat saber notes appear too low and you h...

Google Earth VR on Oculus Quest 2

Just created this forum to see how many people are keen to have Google Earth Vr natively supported on Oculus Quest 2. Also to understand if Quest 2 is capable of supporting Google Earth VR natively.Thanks in advance for your replies and interest on t...

Reinstall et disparation de toutes mes applis achetées....

Bonjour ! Apres avoir changé de quest 2 sujet à probleme de connexion, je n'ai plus accès à toutes les applis achetées ! J'ai reinitialisé aux paramètres d'usine, l'appairage fonctionne mais plus d'appli et même sous oculus que j'ai réinstallé aussi ...

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

free beat saber

Beat saber still saying to purchase. Please help me with my free copy, just purchased yesterday


I've been trying to get the HboMax to work on my Q2. Because they don't have App yet, I am trying to use it on the Occulus browser, and I'm able to log in but then I get an error message. I did contact HBOMax and unfortunately, they said they're not ...

Coffeh by Level 3
  • 6 replies
  • 1 kudos

i need help

I deleted my account accidentally and now I have no clue on how to cancel the delete and I can’t find any thing online, can anyone help please me

No beat saber

Hi I have just bought my headset and cannot get beat saber there was no option to download it on set upthe is also crackling coming from the speakers when there is no music playing is this normal?

when i try to launch oculus link it kicks me

when i try to launch oculus link with my cable that works like my pc and headset picks it up and all of my apps work just fine i just cant launch oculus link or kicks me so i see the three loading dots then back to the oculus home any way to fix

New need help with headset

So I'm not the main account on this quest2. (Idk if that matters).. I made an account on the headset, played for a few days. Then it asked me to get the app log in with fb, np. Now I'm stuck.. it says enter a 5 digit code? On / ..I type it ...

Emergency Issue - Unable to pair my headset to the app

I've been in contact with agents about me not being able to pair my headset to the app. I've tries factory reset - soft reset - turn on and off - uninstall the app - and more. They said this is normal and that other players are experiencing the same ...

My lenses

So i was about to play a game when (i have glasses so this happens a lot) i noticed that my screen was dirty so i got a disinfectant wipe and cleaned it but when i put it back on the lenses seem to have broken, i cant see anything and all i see are l...

How to Remove Device from PC App

Pretty much what the title says. Im planning on selling my original oculus rift and im trying to remove the device from the app but the button is always grayed out and not sure why, the rift is definitely connected so not sure why it wont let me


Oculus account and headset issues

My account stopped allowing me to purchase in the headset so i messed around trying to get it to work using suggestions on the meta site.I ended up having to do a factory reset as the app and headset would no longer pair. I'm now using a different em...

Headset Bricked

I turned on my headset today, wanting to get on vrchat like I normally do when I was greeted with a black screen, I tried all the tricks and even factory reset my headset, but it is no use, my headset is now a paperweight. I now own a 200 dollar pape...

Resolved! New Quest 2 battery draining rather quickly

Hello I just got my brand new Quest 2 and the battery is draining 1-2% a hour in sleep mode. I can play a game for 2 hours after fully charged. I am just using the stock battery. Is this normal? I have disabled the auto wake feature but still experie...

Manette droite bug

Bonjourj’ai un problème avec le tracking de ma manette droite, il lui arrive de bug et elle se met a faire ce qu’elle veut, ce qui deconne c’est ca représentation dans l’espace de la piece.En jeu ma main droite va se mettre a aller se balader toute s...

Anonymous by Not applicable
  • 4 replies
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Oculus GO : A warming : Headset is overheat

I bought Go on April .2020 , Every time After I play it about 25 mins, the headset will appear a warming, say my Go is overheat , and suggest me to shut down for a while.I want to know " Is the warming is normal foe Go? " It's always confusing to me ...

J'ai tout perdu

Bonjour suite à une mise à jour aujourd'hui je n'arrive pas à lier mon casque comme il me demander avec leur code a 8 chiffres/lettres J'ai fais comme il le demander de restauré mon casque et puis arriver à la fin j'ai plus aucun jeu sur mon compte J...

Oculus Quest 2 controller blinking and not connecting

I've had my oculus quest 2 since maybe march and about 2 weeks ago my left controller started blinking SOS, so I looked up how to fix it and I've tried everything besides factory reset because that's never fixed any of my problems before. The app say... by Level 2
  • 1 replies
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Unable to log into headset

Hii am unable to log in with my headset. The app is fine and logged in with our family email. However my headset is asking me to log in with my Facebook email. Which is sooo old and out of date . It won’t let me switch account . The username field is...

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