OCULUS RIFT S NOT INSTALLING, STUCK ON 3 DOTS AND NOT BOOTING

Hi, I am plugging my Rift S Oculus in after about 2-3 years in a new PC, when first installing it let me set it up, all went fine, then as I was launching the game in the headset to set up the flooring area etc, I was given 3 dots for a very long tim...

Instagram appeal 13 years bug eror

Mein Instagram-Konto mit dem Namen „tuba vrss“ wurde mit der Begründung geschlossen, dass ich insgesamt unter 13 Jahre alt sei, aber ich bin eine Person über 15 Jahre alt und mein Konto wurde aufgrund eines Fehlers bei der Identitätsprüfung zu Unrech...

Password reset API error

I'm Trying to delete my meta account. For some reason the password that i used to delete both instagram and facebook, doesnt work.When I go to reset password, I get this API error message after entering my email address.ALSO, why is there no way to j...

VR headset

It’s not working 

Controller isn’t working

My Quest 2 right controller won't turn on either. No lights or anything. New battery does not help.My left controller is ok. Also tried swiching the batteries. Left still working.i have never dropped the controller and there is no damage. It just sto...

My add profile screen is completely blank

I’ve been having a problem where when I go to add a profile to my quest 2 the profile tab in settings is completely blank is just a empty tab and Ive turned it off and on again and it’s still not working also it takes very long for my feed and store ...

Facebook hacked and suspended

Has anyone had any success after being hacked and having their account linked to an instergram account and then banned? Has anyone managed to get out of the loop of death we’re FB directs you the IG account to appeal but you don’t have access. Then t...

Facebook Account Hacker removed my email and set up two step authentication

I'm reaching out to Meta to find a solution for removing a hacker from my hacked Facebook account. I have followed Facebooks recommendation for recovering the account, however the hacker set up two step authentication, so I am unable to continue. I h...

Debit cards declined

I have tried 3 different debit cards and all I get is "card declined"This has been going on for almost a week and keep getting emails telling me to try this try thatI have spent over $700 on a Meta Quest 3 and cannot even start a subscription, all I ...

Horizon app gives "Something went wrong" error after entering Quest 3 device code on second phone

All,Posting a solution to a specific "Something went wrong error" when attempting to connect a Quest 3 to the Horizon app on a second iPhone, as I wasn't able to find a solution in this forum or Reddit. First, we have a single Quest 3 with an single ...

Bring the Power Back (to my Quest 2)

I’ve a Quest 2 that will only charge with a wall brick designed for a phone. Obviously, this means that it charges very, very slowly. Moreover, I am unable to charge the device while it is in use. I have tried multiple chargers, everything from a Chr...

Issues with Game Purchases and Sharing on Meta Quest 3 and Meta Quest 2 for Family Use

Hello everyone, this Christmas, I purchased a Meta Quest3 (for myself) and two Meta Quest3 S devices (for my children aged 13 and 10). On all three Meta Quest headsets, I am the primary account holder, and my children each have a secondary account on...

Quest Refarrel

Hi, my quest 3 arrived 3 days ago but even tho its been only 3 days it doessnt let me use an referral code thats pretty unfair as people need to get familiar first before beeing able to know that theres an referral system and that you get store credi...

need to access my headset settings which seems greyed out

bit new to all of this guys but just bought myself a Kat VR with the nexus so I can play my occulus 3 on it, ive looked online where loads of videos come up showing how easy it seems to be by setting up a developers mode etc but no matter what I try ...

i need help

 i cant buy any games on my quest 3 

The Walking Dead: Saints & Sinners - HUD, Menu ONLY works when standing in a specific spot

Okay, so I grabbed The Walking Dead: Saints & Sinners today and fired it up - now, the Main menu, the Logo and all of the on-screen tutorial messages don't show up when straight looking at them. I can only "see" them, when I tilt my head to the left....

Meta quest 3 replacement

freezing and shaking airling pcvr

Hi i have a problem when i use pc vr with air link my vision freeze and everything is shaking so much i if anyoone have some tips how to fix it i would be grateful

Gorilla Tag Gift Card invalid

Hi, I bought two gorilla tag gift cards as a stocking stuffer. They were bought on 12/23 at Target. Christmas morning the boys attempted to use them but both of them said they were invalid and unable to be used. I went to target (the store) to confir...

Business Verification is broken

@MetaQuestSupport I am seeking assistance with an issue I am experiencing during the business verification process. Despite submitting my driver's license multiple times, the system keeps redirecting me back to the "Choose Type of Document" page with...

Virtual desktop uninstalled itself and I need to buy it again. help?

I was gonna boot up virtual desktop but when I tried to find it I saw nothing. I checked my uninstalled but it wasn't there either. I then checked the store page and it said I need to buy it again. any ideas on what happened pls help?this happened on...

Card keeps declining?

I tried 3 different cards, and all were declined,I have tried everything this has been going on over a week

Shift Child account to adult

Hi,Purchased a meta 3 for my son, and set up his account as the administrator with his current age. Purchased a couple hundred $ of games.Now trying to set up family sharing, and understand that I should have set things up under me first so I can man...

sent my headset and controller in because of recall and only receive a refurbish head back what do

sent my headset and controllers in because of recall and only receive a refurbish headset back what do I do now? I don't know how to email customer service

This may work if your Quest Pro controllers wont update

So i had this problem where they wouldnt update and now they've done and can use, all i did was turn on PTC (Public Test Channel) and it updated.

My Instagram Account is disabled for no reason and the appeal is not processed

Hi everyone,My Instagram account (ig: axel_tigr) was recently disabled without any clear reason (screenshot attached below) , and despite submitting an appeal, I haven’t received any updates. This account holds years of memories, including important ...

My Account Deleted due to Age??

I had not played my Oculus Quest 2 for almost a year and was unpleasantly surprised when I tried to log on that my account was suspended for violating community standards. I looked through my email and had emails sent to my junk folder in 9/24 saying...