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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 suddenly unable to connect to PC

Ive had my quest 2 for several years now and have used it almost exclusively for PCVRDuring this time, it has worked perfectly over both wifi and wired connections.However, as of yesterday, when i tried to connect to SteamVR via Steam Link i got the ...

Resolved! Arkham Shadow on MQ3 trapped in a vent

Help! Trapped in a vent in Batman Arkham Shadow. I'm about to encounter my first armed group and training mode kicked in. That's fine because I need all the help I can get. I dropped down a small grate and traveled a short way to a large grate behind...

Purchases not in account

I Just bought something in Gym class but it does not show and I refreshed and restarted and I have a receipt.

Kamvxex by Honored Guest
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Another Instagram Account lost due to 2FA missing codes

Hello! Unfortunately I lost access to my Instagram due to deleting an old gmail account from my Android Phone.This action made me delete my authentication codes. Another unfortunately, i didn't saved QR/backup codes once i log out today.I have the co...

Anonymous by Not applicable
  • 358 Views
  • 0 replies
  • 0 kudos

Resolved! Meta Quest Link Stuck on "Select Your Headset"

Hi all, Been playing VR on my gaming PC for the last couple years with the Quest 2, and recently upgraded to the Quest 3. I went to connect it to my PC through the Meta Quest Link PC app, but now the PC App is firmly stuck on the "Select Your Headset...

Resolved! disappearing/disconnecting left controller Q2

Hi everyone,I have a question. I own a Quest 2, which I mostly use for Beat Saber. Recently, my left controller started disappearing/disconnecting, as you can see in my video. It happens everywhere, not just in Beat Saber. Even with slightly faster m...

Housac by Explorer
  • 472 Views
  • 4 replies
  • 0 kudos

Oculus 2 stuck

When my Oculus 2 reboots after a factory reset it goes straight to the screen that’s shows how to pull the tabs out of my controllers and does nothing else. What is the problem and how can it fixed? It’s not a new one!

My facebook account hacked and scam Meta account added.

My account has been hacked. The hacker created a meta account on my Facebook account, using his own email address as the primary account without a password. Hacker's email address redacted. I do not have access to this email address but would like to...

Oculus stuck

When my Oculus 2 reboots after a factory reset it goes straight to the screen that’s shows how to pull the tabs out of my controllers and does nothing else. What is the problem and how can it fixed? It’s not a new one!

Compre de Oculus (Colombia)

Hola, mirando en la tienda de meta me di cuenta que en la dirección de envio no aparece mi pais. Mi pregunta esa siguiente:Si compro mis gafas VR me llegarían a la dirección que yo coloque (Colombia) o se pierde mi dinero?

metaquest 3 metaOS

Why could it be, that my headset is ready for all of the games at horizon store, but when I start the game, I become a graphic downgrade or the game ends after 15 minutes.The layout at start is good, everything works fine.I wanna find a meta game tha...

facebook two factor

i lost my two factor. now i can't loggin in my facebook account how resolved this ?

nooler by Honored Guest
  • 116 Views
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Annoying curved Black borders when recording on Quest3

During recording with Quest3, a colored curved border is observable in the top right when recording with the left eye, and in the top left when recording with the right eye. It's very frustrating. Please guide on how to fix this. Images for reference...

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HazzyJ by Honored Guest
  • 4271 Views
  • 25 replies
  • 0 kudos

Resolved! Meta Quest Remote Desktop app doesn't respect startup settings

The Meta Quest Remote Desktop app on Windows 11 insists on launching automatically every time Windows boots even though I have the setting unchecked.It's also annoying that the app doesn't show up under Startup apps in Task Manager so that I can disa...

Screenshot 2023-11-04 030052.png Screenshot 2023-11-04 030716.png
fahdriyami by Honored Guest
  • 17930 Views
  • 16 replies
  • 12 kudos

DISABLED ACCOUNTS WITH NO APPARENT REASON

Hi,On what grounds did i "violate" your so-called community standards and in what ways? It's been a few weeks and i didn't even get a single response to you **bleep**ing email address the appeals@fb.com idk what to do anymore or what should i do to r...

Virtual Desktop with cable connection

I have read some posts here and there and found out, that Quest3 supports USB-Ethernet Adapter. After some tests, the best adapter ist this: https://www.amazon.de/gp/product/B0C3GHBLB6/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 It works great, ...

Andis3D by Expert Protege
  • 18210 Views
  • 31 replies
  • 7 kudos

Quest 2 won’t load WiFi login page

I’m trying to connect my device to public WiFi and it won’t load the login page in the browser it was working fine the other day now it just won’t do it I’ve factory reset it and it still won’t connect. I used the public WiFi to set up my quest as we...

Oculus Quest 2 Won't Turn Off and Connect to Wi-Fi

Hi everyone,I'm having a problem with my Oculus Quest 2. I can't turn it off or restart it, and I can't connect it to Wi-Fi either.I tried fully draining the battery, but when it happens, the device doesn’t power off. Instead, the display starts to g...

JJoszef by Honored Guest
  • 124 Views
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Piratage META Instagram

Bonjour,Un profil Meta Horizon a été lié à mon compte sans mon autorisation. Ce compte pirate envoie des propositions de business frauduleux à tous mes contacts en utilisant mes photos et mon visage, qu'il juxtapose avec des comptes en banque et des ...

Screen is black and logo hangs after christmas update

Hi,I’ve been trying to resolve an issue through email support, but I keep getting bounced around. Every time a new representative takes over, they ask the same questions again, like my delivery address for a replacement unit. I provide the informatio...

Goldy0shi by Honored Guest
  • 588 Views
  • 8 replies
  • 0 kudos

Resolved! Quest 2 screen slowly drifts to the right

I have a quest 2 that I basically only use for watching youtube or browsing social media at night with camera tracking off. I've noticed a few days ago the screen will very slowly drift to the right, and I have to keep re-centering it every 30-60 sec...

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