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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 suddenly unable to connect to PC

Ive had my quest 2 for several years now and have used it almost exclusively for PCVRDuring this time, it has worked perfectly over both wifi and wired connections.However, as of yesterday, when i tried to connect to SteamVR via Steam Link i got the ...

Resolved! Why is Gorilla tag charging me to download on PC?

I downloaded a app gorilla tag when it was in app lab and was for free i now am trying to download it on my pc but it is now making me pay when i have it downloaded on my oculus

Resolved! Arkham Shadow on MQ3 trapped in a vent

Help! Trapped in a vent in Batman Arkham Shadow. I'm about to encounter my first armed group and training mode kicked in. That's fine because I need all the help I can get. I dropped down a small grate and traveled a short way to a large grate behind...

Purchases not in account

I Just bought something in Gym class but it does not show and I refreshed and restarted and I have a receipt.

Another Instagram Account lost due to 2FA missing codes

Hello! Unfortunately I lost access to my Instagram due to deleting an old gmail account from my Android Phone.This action made me delete my authentication codes. Another unfortunately, i didn't saved QR/backup codes once i log out today.I have the co...

Resolved! Meta Quest Link Stuck on "Select Your Headset"

Hi all, Been playing VR on my gaming PC for the last couple years with the Quest 2, and recently upgraded to the Quest 3. I went to connect it to my PC through the Meta Quest Link PC app, but now the PC App is firmly stuck on the "Select Your Headset...

Resolved! disappearing/disconnecting left controller Q2

Hi everyone,I have a question. I own a Quest 2, which I mostly use for Beat Saber. Recently, my left controller started disappearing/disconnecting, as you can see in my video. It happens everywhere, not just in Beat Saber. Even with slightly faster m...

Oculus 2 stuck

When my Oculus 2 reboots after a factory reset it goes straight to the screen that’s shows how to pull the tabs out of my controllers and does nothing else. What is the problem and how can it fixed? It’s not a new one!

My facebook account hacked and scam Meta account added.

My account has been hacked. The hacker created a meta account on my Facebook account, using his own email address as the primary account without a password. Hacker's email address redacted. I do not have access to this email address but would like to...

Oculus stuck

When my Oculus 2 reboots after a factory reset it goes straight to the screen that’s shows how to pull the tabs out of my controllers and does nothing else. What is the problem and how can it fixed? It’s not a new one!

Compre de Oculus (Colombia)

Hola, mirando en la tienda de meta me di cuenta que en la dirección de envio no aparece mi pais. Mi pregunta esa siguiente:Si compro mis gafas VR me llegarían a la dirección que yo coloque (Colombia) o se pierde mi dinero?

metaquest 3 metaOS

Why could it be, that my headset is ready for all of the games at horizon store, but when I start the game, I become a graphic downgrade or the game ends after 15 minutes.The layout at start is good, everything works fine.I wanna find a meta game tha...

Right Controller Trigger and Button Not Working on Meta Quest 3 Home Screen

Hi everyone,I'm experiencing an issue with my Meta Quest 3's right controller. The trigger and A button are not functioning properly on the Meta OS home screen. Specifically:I am unable to select or interact with items on the home screen using these ...

facebook two factor

i lost my two factor. now i can't loggin in my facebook account how resolved this ?

Annoying curved Black borders when recording on Quest3

During recording with Quest3, a colored curved border is observable in the top right when recording with the left eye, and in the top left when recording with the right eye. It's very frustrating. Please guide on how to fix this. Images for reference...

Cast FOV is too high, how do I lower it?

When cast to a TV ( or my phone ). The Meta shows the top half of the users FOV instead of the center. This is annoying. Can it be fixed or adjusted?Meta 3 - all apps.

Resolved! Meta Quest Remote Desktop app doesn't respect startup settings

The Meta Quest Remote Desktop app on Windows 11 insists on launching automatically every time Windows boots even though I have the setting unchecked.It's also annoying that the app doesn't show up under Startup apps in Task Manager so that I can disa...

Unable to Access My Facebook Account Due to Loss of 2FA Code

I am writing to request assistance with accessing my Facebook account. Unfortunately, I am unable to log in as I cannot generate the two-factor authentication (2FA) code due to a recent issue.I mistakenly formatted the device that was linked to my ac...

Games that I previously owned on my Oculus did not transfer when I made a new Meta account.

So I have the original Oculus Quest and downloaded quite a few games like BeatSaber, Pavlov Shack, and the Five nights at Freddy’s game. I don’t use my VR very often but I do recall switching to Meta when it Oculus changed names and downloading the f...

DISABLED ACCOUNTS WITH NO APPARENT REASON

Hi,On what grounds did i "violate" your so-called community standards and in what ways? It's been a few weeks and i didn't even get a single response to you **bleep**ing email address the appeals@fb.com idk what to do anymore or what should i do to r...

Virtual Desktop with cable connection

I have read some posts here and there and found out, that Quest3 supports USB-Ethernet Adapter. After some tests, the best adapter ist this: https://www.amazon.de/gp/product/B0C3GHBLB6/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 It works great, ...

Resolved! Unable to Pair a Bluetooth Polar H10 Heart Rate Monitor Chest Strap to the Quest 3

Hey all,I am trying to pair a Polar H10 Heart Strap to the Quest 3 for the "Meta Quest Move" application. When you try to Bluetooth pair it, it says, "Couldn't pair with Polar H10 because of an incorrect PIN or passkey." After that happens when you s...

Quest 2 won’t load WiFi login page

I’m trying to connect my device to public WiFi and it won’t load the login page in the browser it was working fine the other day now it just won’t do it I’ve factory reset it and it still won’t connect. I used the public WiFi to set up my quest as we...

Oculus Quest 2 Won't Turn Off and Connect to Wi-Fi

Hi everyone,I'm having a problem with my Oculus Quest 2. I can't turn it off or restart it, and I can't connect it to Wi-Fi either.I tried fully draining the battery, but when it happens, the device doesn’t power off. Instead, the display starts to g...

Piratage META Instagram

Bonjour,Un profil Meta Horizon a été lié à mon compte sans mon autorisation. Ce compte pirate envoie des propositions de business frauduleux à tous mes contacts en utilisant mes photos et mon visage, qu'il juxtapose avec des comptes en banque et des ...

Screen is black and logo hangs after christmas update

Hi,I’ve been trying to resolve an issue through email support, but I keep getting bounced around. Every time a new representative takes over, they ask the same questions again, like my delivery address for a replacement unit. I provide the informatio...

Does Quest 3 Link support Wake On Lan (WOL) to wake up a sleeping PC?

Hello! I hope someone can help!I have a Meta Quest 3, using latest firmware (V72). It's connected to my Wi-Fi 6E and all seems to be working fine!When I try to connect to my Ethernet connected Windows 10 PC, if the PC is awake, running and logged in,...

Resolved! Quest 2 screen slowly drifts to the right

I have a quest 2 that I basically only use for watching youtube or browsing social media at night with camera tracking off. I've noticed a few days ago the screen will very slowly drift to the right, and I have to keep re-centering it every 30-60 sec...

my link keeps crashing after like 10 seconds

i have a quest 3 and it say meets requirements

Meta Support team not responding emails regarding Ad account reactivation

Hello, We are facing some issues on our ads manager account. We had reached out for help via the live chat, and email but did not get any response for more than a week now. so this was our only alternative. Earlier when we logged into the account, it...