We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hello everyone! My question is: Do I need earphones to use META QUEST 3S or does it work without earphones?THANK YOU!
My husbands Facebook account got hacked and when they did the hackers set up two factor identification on his account. SO.... we have reset his Facebook password and Facebook has granted us access back into his account however when we try to log in i...
Hello!My meta account (Facebook + Insta included) have been disabled and could really appreciate some assistance. I have no idea why it was disabled in the first place. I don't even post/comment on my socials often. I am unable to access my meta devi...
Is there a way to cast my Q3 content to Firefox? Does the casting website just check for FF user agent and then locks me out or is there and actual technical need that Firefox does not implement, that could be added by Mozilla or as an extension?
Left controller not powering up
My brother owns a Quest 3, and I just obtained a Quest 3 myself so we are trying to go through the referral process. When my brother attempts to create a referral link through the website, it redirects to a page that says you must own a Quest or Ques...
Hi,I'm curious if the following is possible:Is it possible to pair a bluetooth Xbox Controller with the Meta Quest 3 headset?Seems like this was possible in the past but maybe disabled?In the Meta Quest app on iPhone I can:locate the headsetgo into H...
Hello, I'd like to remove parental option somehow I can't download a few games such as "Meta Horizon World" I'm 23y/o thanks for support have a lovely day...
I was using my Rift S near enough daily up until Monday when the app appeared to update. Since then all I get are the 3 dots loading screen with sensor errors. I have tried numerous things posted on both here and reddit in an effort to get this worki...
Hello, My facebook that I have had since 2007 was disabled on Christmas due to an attempted hack. I have appealed this from my instagram which has the same email adddress still in use from my facebook and also to several emails which I have supplied ...
You can add an app as a "Favorite", but I don't see a way to bring up your list of "Favorites". I was expecting a "Favorites" list to be available from the Home page or Apps page, in the same way as you can add an app from the store to your "Wishlist...
when I try to set up my boundary, the button doesn't work for some reason. I remember turning it off from the oculus app or something from my pc but I tried looking for an option to turn it back on and I couldn't find one.
I’ve set up my grandson account but in the headset I can’t find his profile ! It’s a kids profile !
Someone help me my son we buy new controllers but we can’t connect for several hours
We bought two Meta Quest 3 devices for the kids to play Beat Saber and other games in multiplayer. We are finding that it appears Meta allows you to share the apps across the two devices in the account but only one person can access the games at any ...
Hi all,Currently, it seems that recording or casting Party audio isn't supported. Initially, I thought this might be due to privacy concerns. However, since most games allow recording of in-game chat without issues, it appears this might be a limitat...
I do not use the meta cause from alert wrong policy on Fb. All follow it but still can not back to play.Allany email i have can not access to use, still inform to add code in www.meta device....after add need email.
Hi, I have never used VR before. Someone gave me a Samsung gear VR oculus. I have been trying for days to get it to work and seem to be going in circles. I have not found any way to get help from Meta, so I am asking here. Is it possible to still use...
I convinced my friends to buy the meta quest 3 headset to show them that vr is now good and fun to play, and you meta guys bricked both of them vr, now i dont have friends because i made them pay $500 dollars in a headset that dosen't work, thanks me...
Im using the meta quest 3 and just recently got the pro controllers. I’ve gotten the left controller to connect with constant factory resets until success, but no matter what the right controller doesn’t seem to work. It shows the white light as if i...
I am through an "appeals" process on instagram. It says it will take up to a day but this is going on now for a week! I have seen wierd violation of me commenting dog paws hearts and such on animal recue pages... twice! Now I am completely LOCKED OUT...
I am writing regarding an issue accessing my Meta/Oculus account. I previously used my Quest 2 in early 2022 with an account registered However, this email address has since been deleted, and I can no longer access it. I am planning to purchase a Que...
My Facebook account is disabled
A few months ago the round part of the joystick had unexpectedly broke off my left and right controller. I dont have a warranty but was curious to see if I could get a free replacement or do I have to buy new ones?
Hello there,I decided today, after roughly 2 years, that I wanted to break out my oculus quest. I get to the Home Screen and it won't load anything. The menus pop up and I can go through the settings but I can't launch games because it won't load the...
Meta, If you are reading this, i am trying to add a second account to my oculus for my sister but it keeps saying Account already connected.
Now that accounts for 10 - 12 year olds are also possible, I created an account for my 11 year old daughter.The problem is that app sharing doesn't work. My daughter sees the apps I share and can also install them. But when she opens an app she has t...
Are people still having trouble changing birthday's for managed accounts? I mistyped my son't birthday and it's giving me the following error when trying to change it:We weren't able to update your child's birthday. Please contact customer support.I ...
I come here following my post on Reddit.To sum up, I still have my first-generation Quest. I don't use it as much, but I wanted to play Elite Dangerous in VR. But I couldn't, because it was asking me to update the headset even though it was already u...
The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.
If you need to speak with an agent directly, please contact our support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.
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