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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Meta Quest 3S earphones

Hello everyone! My question is: Do I need earphones to use META QUEST 3S or does it work without earphones?THANK YOU!

HELP with account being hacked

My husbands Facebook account got hacked and when they did the hackers set up two factor identification on his account. SO.... we have reset his Facebook password and Facebook has granted us access back into his account however when we try to log in i...

sbeskow by Honored Guest
  • 333 Views
  • 3 replies
  • 0 kudos

Appeal account suspension

Hello!My meta account (Facebook + Insta included) have been disabled and could really appreciate some assistance. I have no idea why it was disabled in the first place. I don't even post/comment on my socials often. I am unable to access my meta devi...

Cast to Firefox

Is there a way to cast my Q3 content to Firefox? Does the casting website just check for FF user agent and then locks me out or is there and actual technical need that Firefox does not implement, that could be added by Mozilla or as an extension?

Quest 3 referral link creation not available

My brother owns a Quest 3, and I just obtained a Quest 3 myself so we are trying to go through the referral process. When my brother attempts to create a referral link through the website, it redirects to a page that says you must own a Quest or Ques...

Sidereus1 by Honored Guest
  • 1839 Views
  • 9 replies
  • 0 kudos

Removing Parental Options

Hello, I'd like to remove parental option somehow I can't download a few games such as "Meta Horizon World" I'm 23y/o thanks for support have a lovely day...

pajima420 by Honored Guest
  • 6806 Views
  • 12 replies
  • 1 kudos

Disabled facebook account urgent help please

Hello, My facebook that I have had since 2007 was disabled on Christmas due to an attempted hack. I have appealed this from my instagram which has the same email adddress still in use from my facebook and also to several emails which I have supplied ...

Minni2024 by Honored Guest
  • 315 Views
  • 1 replies
  • 0 kudos

Favourites

You can add an app as a "Favorite", but I don't see a way to bring up your list of "Favorites". I was expecting a "Favorites" list to be available from the Home page or Apps page, in the same way as you can add an app from the store to your "Wishlist...

boundary

when I try to set up my boundary, the button doesn't work for some reason. I remember turning it off from the oculus app or something from my pc but I tried looking for an option to turn it back on and I couldn't find one.

Profile problems

I’ve set up my grandson account but in the headset I can’t find his profile ! It’s a kids profile !

Sebastian

Someone help me my son we buy new controllers but we can’t connect for several hours

The ability to record Party audio alongside Game and Mic audio

Hi all,Currently, it seems that recording or casting Party audio isn't supported. Initially, I thought this might be due to privacy concerns. However, since most games allow recording of in-game chat without issues, it appears this might be a limitat...

albbrs by Honored Guest
  • 212 Views
  • 0 replies
  • 1 kudos

cannot use

I do not use the meta cause from alert wrong policy on Fb. All follow it but still can not back to play.Allany email i have can not access to use, still inform to add code in www.meta device....after add need email.

Flynn_20 by Honored Guest
  • 146 Views
  • 0 replies
  • 0 kudos

Beginner Help

Hi, I have never used VR before. Someone gave me a Samsung gear VR oculus. I have been trying for days to get it to work and seem to be going in circles. I have not found any way to get help from Meta, so I am asking here. Is it possible to still use...

DaBubba2 by Honored Guest
  • 169 Views
  • 1 replies
  • 0 kudos

Right pro controller not working

Im using the meta quest 3 and just recently got the pro controllers. I’ve gotten the left controller to connect with constant factory resets until success, but no matter what the right controller doesn’t seem to work. It shows the white light as if i...

Banana525 by Honored Guest
  • 267 Views
  • 3 replies
  • 0 kudos

KICKED OUT MY IG PAGE

I am through an "appeals" process on instagram. It says it will take up to a day but this is going on now for a week! I have seen wierd violation of me commenting dog paws hearts and such on animal recue pages... twice! Now I am completely LOCKED OUT...

Kmeta101 by Honored Guest
  • 185 Views
  • 0 replies
  • 0 kudos

Quest 1 not loading

Hello there,I decided today, after roughly 2 years, that I wanted to break out my oculus quest. I get to the Home Screen and it won't load anything. The menus pop up and I can go through the settings but I can't launch games because it won't load the...

Webhead99 by Honored Guest
  • 192 Views
  • 1 replies
  • 0 kudos

Resolved! App sharing for 10-12 year olds doesn't work

Now that accounts for 10 - 12 year olds are also possible, I created an account for my 11 year old daughter.The problem is that app sharing doesn't work. My daughter sees the apps I share and can also install them. But when she opens an app she has t...

Can't Change Son's Birthday

Are people still having trouble changing birthday's for managed accounts? I mistyped my son't birthday and it's giving me the following error when trying to change it:We weren't able to update your child's birthday. Please contact customer support.I ...

rebrook by Honored Guest
  • 3238 Views
  • 12 replies
  • 0 kudos

Resolved! Oculus Quest: End of support means unusable device?

I come here following my post on Reddit.To sum up, I still have my first-generation Quest. I don't use it as much, but I wanted to play Elite Dangerous in VR. But I couldn't, because it was asking me to update the headset even though it was already u...

Daxime by Explorer
  • 626 Views
  • 9 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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