my quest 2 won't charge and won't turn on

Hi, I have two kids and I got two quest 2 headsets for them. One works fine out of the box and the other headset "dies" right out of the box during my set up. The second headset was updating the software and then went blank during that process. I was...

posts being removed on instagram

Hi, what ever I happen to post on my Instagram page since last week they get removed, anyone out there to assist please

Quest 2 Black Screen after Meta logo

I'm writing a new thread in this forum today because I've had a big problem with my headset for around 2 weeks. Every time I turn my headset on, it loads in correctly it shows the meta logo and I hear the boot sound. But it doesn't show anything othe...

Meta quest 2 bricked on startup

I received a meta quest 2 as a door prize a few days ago . I started it up connected to WiFi then the updates began . The device died during the updates then continuously tried to update with no success ( little download arrow) I power cycled the dev...

DOB change

Please could someone help me, I set an account up but put my DOB in instead and can not change it to the children’s so it’s a child’s account, does anyone know how to do this? many thanks

Arkham Shadow not downloading

I recently purchased the Meta Quest 3S with Batman: Arkham Shadow and a 3-month trial of Meta Quest+ I cannot redeem the game, only the option to purchase it. I’ve checked my emails to see if there was a redemption link, but I haven’t received anythi...

Getting Back To Original Start Up Screen On Quest 3s

After initial start-up, I tried pairing my headset and it took me to a screen to pair with the Horizon app. The problem is it keeps asking me to connect to an organization. I am not an organization, so I have no email for an organization.I may have c...

PTC v72 restricted network access

I can access YouTube, Facebook, Google, but only this Quest 3 is special, with restricted network access. The apps won't even open from the resource list, yet they can be opened from the store. It's really frustrating！！！！！！Cao!!!!!!!

Right controller won’t connect even after replacement

Couldn’t get right controller to pair directly after being taken out of the box. Headset will not pair because of this so I cannot pair through the app. Was sent a replacement for right controller because I was told it would fix it but it did not. Ne...

App permissions from supervised profile asking to re-buy the game

I have setup two supervised accounts for my kids on the Quest 3 headset. I purchased two games on my parent account and have setup app sharing on the headset. When my kids request to play the purchased games on their profile they still have to send m...

Quest 3S headset is stuck in usb update mode

After factory resetting the headset, the headset won’t go pass the usb update mode.. I’ve tried rebooting it, I’ve tried the other options, nothing is working

Pairing Headset

I want a refund or new device

After spending over 500 plus dollars for Christmas and just a locked headset with black screen when is this update going to be fixed

Oculus OSVR service & windows 11

Hi there, recently purchased a Meta Quest 3.I have Windows 11 installed.I have an i7 with 32gb ram and a GTX3070ti.OSVR service causes my mouse to intermittently show a spinning blue circle as if something is hogging system resources, after much prob...

Cannot recieve email

I cannot seem to recieve any eamils from facebook. Trying to sign into something on my meta quest account prompts me to enter a passcode which can be found in my emails or spam. However I dont seem to be reciving these. I have checked both my 'all in...

Facebook restriction

Here is my story: I own a FB group and it happened that I posted something in the chat of my own group. The message had the "euro" symbol and a link to a whatsapp group. The FB AI identified that as fraud and both my account and my group have been re...

quest3 white dot

Hello 1. How to turn off the white dot in the red circle 1 in the picture, which is super annoying when watching videos! It will appear as a cursor whenever no controller or hand is detected to operate it. 2. How to disable the red circle option 2 fr...

virtual desktop

error with quest cash

I have $0.09 of quest cash and i need to redeem my £15 giftcard.I dont now how to change currency or get rid of $0.09

Cannot login with my account because the the two steps authentication app is not mine..

Hello, I have this issue where the associated authenticator app is not mine and there are no other option to request the code any other ways. I have been trying to login into my account (the original one) since this morning. And I had to create this ...

no option to redeem batman?

set up my new meta quest3 last night it only gave me the option to redeem 3months quest but no option to redeem batman how do i get help with this?

How to purchase skins?

How do I purchase skins on Echo VR? I have insufficient funds, how do I add funds?

Quest 2 headset not starting after update

Hi - I bought quest 2 few years back and never used it. I lost it in unopened packages after house move. I just opened and started it ( after full charge) it got connected to wi-fi and started software update, after that I see only meta logo few time...

Breacher install button

I don't know what is happening but the install button for breachers in just loading it has been doing it for the past 20 minutes I have the meta quest