We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hi, just got my 10 year old a quest 3s for Xmas. I’m trying to put a gift card on his account but he doesn’t have a wallet. I assume this is because it’s a pre teen account. Is there any way I can add the gift card to his account? Cheers in advance.
Bought the game with the quests 3s with affirm. 502091382986923 This is the order number. It is not showing up nor do I have a redeem code for it.
I am using Lenovo legion 5i pro i9 rtx 4070 32gb. I tried using airlink, at first it is working smoothly but after a while it hangs. I attached a screenshot of the error in ovrserver. Can anyone help? Thanks
This is happening to 2 of my meta quests just after opening them when you get the first software update I left them charging and updating for a couple hours, now loads up the os icon but is just a lit up Grey screen even factory resting one did not w...
my meta quest 2 after 3 hours of having it i overcharged it i think and now its black. it wont turn on there is no lights and it wont show me if its dead its just completely wont work
I have a black screen had this head set for one day charged the device turned it on to set it up and can't get past the black screen what do I do
Hi I’ve just got a meta quest 3 for Christmas and as I come up to a new starter instruction which says complete set up on the mobile app and then plug your VR in to do a software update and I have waited a full day and all it’s saying on the update i...
Hiya all. Thanks for everything metaquest.Thanks for creating a fabulous vr kit .Thanks for putting captions up for deaf users we can now converse. Amazing.I am so happy with this. Butcan u make the box movable or have settings to change the font siz...
I ordered the Quest 3 from Amazon on October 4, 2024 and I didn't see any code for Batman Arkham Shadow. Can someone assist me in this?
My son got a quest 3s today and is unable to download the Batman Arkham game that was supposed to go with it. Also he has no option for the 3 free months of quest+ it was supposed to have. I can get both through my parent account but have to pay for ...
Hello. I am trying to set up my Oculus 2 to connect to my PC with Airlink. The Oculus headset says the computer is missing requirements and shows a red "x" for missing ethernet. I don't have an ethernet connection for my PC. I have accessed all of th...
Received a Meta Quest 2 for Christmas. It requested several software updates until it got stuck. Performed a factory reset and now it will not power on at all. I have plugged in and used different cords and tried resetting on my pc...nothing. Please ...
i got my charger plugged in it saying it charging then it Don't charge and die
As title says, i used to share a quest with someone, and i bought a couple games on their account, but i got a new quest 3 and i added them, assuming i could play my games on my account because game sharing is a thing on quest, is it possible to shar...
When you start the game there is a sign in page but neither the Touch controllers nor the remote respond. How the devil do you get started with this thing??
Hello Community and Meta Support Team,I am writing to report multiple issues I have encountered with my Meta Quest 3 after the v72 update. Below are the details:What Happened:I connected my Quest 3 to my PC to install SideQuest. During this process:I...
Hello folks. I've recently bought 2 headsets for my kids for Christmas. They are in love with the devices but I had a problem pairing 2 headsets to my account so my wife made an account with her email for one of our kids. My question is: firstly, can...
Hi there so I recently bought new golf+ and also went ahead and bought the Addon golf courses but I'm not able to actually start the 18holes etc like i can see all the custom settings i can choose etc but when i click the course and I'm ready to hit ...
My computer wouldn't boot and I ended up finding over a million json files (fbaFlexibleSampling, fba_ads_0_82a54471-f764-ac3c-8c1e-dbaac78ba539) on the C drive. This appears to be the log file for the meta-task link. I almost had to get my computer f...
Hello! I have been trying to download all my games over the past few months, just to make sure I have access to everything I have purchased, and I found a ton of games that won't download or install any more. I've tried on multiple networks and on a ...
My kids all got one for Christmas. So there's 4 VR headset sets now. I want to know is there a way to link them together so I don't have to buy games for each individual headset?
I NEED TO CHANGE MY BIRTHDAY - TRIED PUTTING A REQUEST AMPLE TIMES AND UPLOADED MY ID - THIS IS DISAPPOINTING, - THEY ARE NOT CHANGING IT - WHAT SHOULD BE DONE
I turned on my headset to see that I've been disconnected from my wifi and when I go to reconnect it take 5 minutes stuck on authentication just for it to say authentication error. I've tried to reset my headset and no luck.
Me and my fiancé have used an oculus for years via her meta-account, I've just upgraded us to a Meta Quest 3 but without thinking about it used my log in information to set up the whole account and redeem my free batman game as well. Now I can't acce...
So we purchased the Oculus 3s and there was a promotion where you received the batman game and a $30 store code with the purchase, we got the 256 gig and when we set up the headset we noticed there was no $30 credit and the batman game was only allow...
Just got my Oculus Go in the mail. Held down the power button to sync and the light appeared for 1 second then shut off. It didn't pair. I plugged the Oculus in my computer to charge it and turned it on, no light showed. I put the Oculus on and saw a...
I am using Meta Quest 3 and i have Nvidia RTX 5000 adda, i am abele to enter to desktop mode using Oculus Link but not abele to control the monitor screen or not able get into the unity scene after i start the scene. Can someone help me with the issu...
I am encountering an issue with Meta Quest Link on my HP ZBook Fury 16 G11 Mobile Workstation. Despite my system having high-end specifications, I am receiving an error stating:"Your computer doesn't meet the updated minimum specifications, which can...
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