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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Rechargeable docking station

Just got the rechargeable docking station, put the batteries in, got two orange lights, after a bit they turned green, however, no charge. I did not hear a chime, I do not have a third light… I reset batteries for 15 secs. Still nothing. What am I do...

Resolved! Redeeming gift card on child account

Hi, just got my 10 year old a quest 3s for Xmas. I’m trying to put a gift card on his account but he doesn’t have a wallet. I assume this is because it’s a pre teen account. Is there any way I can add the gift card to his account? Cheers in advance.

Airlink Suddenly stops on windows 11

I am using Lenovo legion 5i pro i9 rtx 4070 32gb. I tried using airlink, at first it is working smoothly but after a while it hangs. I attached a screenshot of the error in ovrserver. Can anyone help? Thanks

Screenshot 2024-12-26 024012_111107.png
ZyphrAl by Honored Guest
  • 101 Views
  • 0 replies
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Meta quest 2 grey screen after first software update

This is happening to 2 of my meta quests just after opening them when you get the first software update I left them charging and updating for a couple hours, now loads up the os icon but is just a lit up Grey screen even factory resting one did not w...

dead meta quest

my meta quest 2 after 3 hours of having it i overcharged it i think and now its black. it wont turn on there is no lights and it wont show me if its dead its just completely wont work

qovszz by Honored Guest
  • 150 Views
  • 1 replies
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Black screen

I have a black screen had this head set for one day charged the device turned it on to set it up and can't get past the black screen what do I do

Software update

Hi I’ve just got a meta quest 3 for Christmas and as I come up to a new starter instruction which says complete set up on the mobile app and then plug your VR in to do a software update and I have waited a full day and all it’s saying on the update i...

Publish with pre release

Hiya all. Thanks for everything metaquest.Thanks for creating a fabulous vr kit .Thanks for putting captions up for deaf users we can now converse. Amazing.I am so happy with this. Butcan u make the box movable or have settings to change the font siz...

Batman Arkham Shadow Code?

I ordered the Quest 3 from Amazon on October 4, 2024 and I didn't see any code for Batman Arkham Shadow. Can someone assist me in this?

R6evIve9R by Honored Guest
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Arkham shadow and quest+ issues

My son got a quest 3s today and is unable to download the Batman Arkham game that was supposed to go with it. Also he has no option for the 3 free months of quest+ it was supposed to have. I can get both through my parent account but have to pay for ...

Jerchef10 by Honored Guest
  • 497 Views
  • 2 replies
  • 0 kudos

Air link Oculus 2 no ethernet

Hello. I am trying to set up my Oculus 2 to connect to my PC with Airlink. The Oculus headset says the computer is missing requirements and shows a red "x" for missing ethernet. I don't have an ethernet connection for my PC. I have accessed all of th...

AsaTibiVR by Honored Guest
  • 201 Views
  • 1 replies
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Meta Quest 2 will not power on after factory reset

Received a Meta Quest 2 for Christmas. It requested several software updates until it got stuck. Performed a factory reset and now it will not power on at all. I have plugged in and used different cords and tried resetting on my pc...nothing. Please ...

my charger

i got my charger plugged in it saying it charging then it Don't charge and die

duckyty by Honored Guest
  • 86 Views
  • 0 replies
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Sharing guest games

As title says, i used to share a quest with someone, and i bought a couple games on their account, but i got a new quest 3 and i added them, assuming i could play my games on my account because game sharing is a thing on quest, is it possible to shar...

How do you play Casino?

When you start the game there is a sign in page but neither the Touch controllers nor the remote respond. How the devil do you get started with this thing??

Anonymous by Not applicable
  • 2000 Views
  • 3 replies
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Sharing games on quest 3

Hello folks. I've recently bought 2 headsets for my kids for Christmas. They are in love with the devices but I had a problem pairing 2 headsets to my account so my wife made an account with her email for one of our kids. My question is: firstly, can...

Golf + wont let me start the single player

Hi there so I recently bought new golf+ and also went ahead and bought the Addon golf courses but I'm not able to actually start the 18holes etc like i can see all the custom settings i can choose etc but when i click the course and I'm ready to hit ...

Hughesy95 by Honored Guest
  • 148 Views
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Is fbaFlexibleSampling a script for metalink?

My computer wouldn't boot and I ended up finding over a million json files (fbaFlexibleSampling, fba_ads_0_82a54471-f764-ac3c-8c1e-dbaac78ba539) on the C drive. This appears to be the log file for the meta-task link. I almost had to get my computer f...

mmbct01 by Honored Guest
  • 1554 Views
  • 2 replies
  • 4 kudos

Resolved! Unable to download or install a bunch of GearVR games

Hello! I have been trying to download all my games over the past few months, just to make sure I have access to everything I have purchased, and I found a ton of games that won't download or install any more. I've tried on multiple networks and on a ...

Do I have to purchase games????

My kids all got one for Christmas. So there's 4 VR headset sets now. I want to know is there a way to link them together so I don't have to buy games for each individual headset?

CHANGE OF BIRTHDAY

I NEED TO CHANGE MY BIRTHDAY - TRIED PUTTING A REQUEST AMPLE TIMES AND UPLOADED MY ID - THIS IS DISAPPOINTING, - THEY ARE NOT CHANGING IT - WHAT SHOULD BE DONE

hriday14 by Honored Guest
  • 130 Views
  • 1 replies
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Authentication error

I turned on my headset to see that I've been disconnected from my wifi and when I go to reconnect it take 5 minutes stuck on authentication just for it to say authentication error. I've tried to reset my headset and no luck.

Merging Accounts, Accessing Library

Me and my fiancé have used an oculus for years via her meta-account, I've just upgraded us to a Meta Quest 3 but without thinking about it used my log in information to set up the whole account and redeem my free batman game as well. Now I can't acce...

Mystery02 by Honored Guest
  • 211 Views
  • 1 replies
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Batman promotion

So we purchased the Oculus 3s and there was a promotion where you received the batman game and a $30 store code with the purchase, we got the 256 gig and when we set up the headset we noticed there was no $30 credit and the batman game was only allow...

Issue with Quest 3 and control the Monitor or Unity Scene

I am using Meta Quest 3 and i have Nvidia RTX 5000 adda, i am abele to enter to desktop mode using Oculus Link but not abele to control the monitor screen or not able get into the unity scene after i start the scene. Can someone help me with the issu...

souradeep by Honored Guest
  • 132 Views
  • 0 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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