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Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 89 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus quest 1 and meta quest

I bought a couple games when oculus still owned vr, then meta quest came along and they got rid of my games, gorn, FNAF vr, ETC. And I want my games to be transferred to my meta quest account.


ok so i made a meta account which transferred the purchases from my Facebook account.~all good but.....i can log in via web browser but cannot log in via the app.. what gives? the app still says "Oculus account2 and mine is a meta account... what is ...

Account Logout

For some reason, my Quest 2 just kicked me out of my account. I can still play games, but not access online features like updates, downloads, or online play. Nothing I've tried has worked, what do I do?

Resolved! Display

hello, I have a problem in Quest 2: the inscriptions Version are visible: 10.2, HEADSET BLUETOOTH LCD WIFI KEY, squares at the bottom. If you imagine that the inscription Version: 10.2 above the center of the eye, it looks like the attached photo. Th...


Remove uninstalled applications from library

Please provide a mechanism to remove uninstalled apps from our library entirely. I don't want to see them in the library at all and I don't want to have to change the filter to "Installed Apps" every single time I put on the headset. Why is this so h...

Black & White for Oculus Quest

It would be awesome to resurrect an old title that was ahead of it's time and was practically meant for VR. Black and White was a god game, with a god pet. You ruled over the land you influence and teach your pet.. In the game, you are a hand. You ba...

Screen tearing and Artifacts

Hello, I am using official link cable for PCVR.My specs are as follows: Ryzen7 3700x32gb DDR4@3600mhzRTX 2070 Issue: When playing and moving my head around, I can see artifacting and 'broken' flickering image, which could be described as screen teari...

Zheiko by Level 3
  • 1 replies
  • 0 kudos

Resolved! space sense button missing

i bought my oculus 2 about 2 days ago and i turn on this setting called "space sense" and today i went to turn it off the button is gone and it is really annoying me because it highlights my desk while i am playing. HOW CAN I TURN IT OFF!

Possible unauthorized access to my account

While trying to verify something to help another person, I noticed that the security logs for my Oculus account claim I'm currently logged in from a computer in Cedar Mill, OR, United States. The problem is that I've never been there. This was the on...

Pixie40 by Level 11
  • 5 replies
  • 0 kudos

Can't get PCVR to work properly

I recently got an Oculus Quest 2 and have been looking forward to playing PCVR games on my PC. I've tried both Air Link and a Link Cable that I purchased off of Amazon. They both stutter immensely, I haven't even tried playing a PCVR game yet because...

Cannot get logged into Oculus

There was an update on my phones Oculus app. Then started Oculus and it’s having me login. I attempt logging in through Facebook, like always. I enter my phone and password. I get an alert on FB which is approve and I also receive a 6 digit code whic...

Dear Community i need Experienced Help

I Got the Oculus Rift today from a Friend, and i want to have a good Experience in VR (FPS is Priority) and as second the Resolution (but i dont want to look at a Pixel Mountain) so these are my Hardware components) please help me giving me good Sett...

Anonymous by Not applicable
  • 0 replies
  • 0 kudos

All my games have disappeared

I haven't used my Quest for a number of months now, I turned the headset on and looks like I need to do a reset. I log into my account on the website (and mobile app) and ALL of my games have disappeared. How do I get my games back? I have paid for t...

my controllers Drifting

hello my controllers keep drifting and getting worse is there a way i can fix them i did get stuff people used to fix but it never worked

😱 Scared!!

I’m new owner of a Quest 2. I’m not sure if I should keep it because of the issues people are having with the device.

Developer Mode

I am upset the oculus is a product that we buy, but as Consumers We Get No help with device issues. My son plays the oculus and is trying to get developer mode he used my Facebook account and verified my phone number and then we I put my credit card ...

Resolved! Population One refund for Quest 1 users

I got an email saying I can get a refund for purchasing Population One in the past 6 months as it will no longer be compatible with my headset (Quest 1). I enter my email and order number into the refund area of the metaquest page and it does not ass...

Oculus Rift S 'breaks' my audio settings.

Hello! Brand new Rift S user on a newly built computer. Anytime I have the Rift connected to my comp it overrides my Input and Output devices to the Oculus to default and (more importantly) changes my normal Headphones to "Headphones (Oculus Virtual ...