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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 69 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Unlinked device

How do I unlink a headset from my account so I can give it to somebody for them to use

KJay2626 by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! Purchased not successful

So I bough a game on Oculus store on my computer, the payment went through although I did not recieve any game. So i just payed 38:99 for Karnage, and did not get it, not going to lie I'm pretty pissed off. I don't know what to do. my banking app is ...

Jam.01 by Honored Guest
  • 3 replies
  • 0 kudos

Quest 3 controllers not responding to inputs

My Oculus controllers for quest three are not responding to targets. Factory reset does not work. The lights won't flash upon performing a reset. Thus, the controllers are worthless as you can't access an app's functions.

sfmacboy by Honored Guest
  • 5 replies
  • 0 kudos

customer service

This company will not succeed - apple has a vision pro for 3500$ little less $3000 from price of meta , but will win because meta customer service is the worse - I have spent $1000 on meta quest 2 and then $1200 on meta quest 3 for my kids thats $220...

Matzzers by Honored Guest
  • 2 replies
  • 1 kudos

Resolved! Can't redownload games

I accidentally deleted gorilla tag on the oculus software on pc. I have tried to reinstall it but it doesn't let me. It gets to installing then it stops. Please help me resolve this issue.

Resolved! Arizona Sunshine 2 NOT WORKING Airlink and Virtual Desktop

I just purchased AS2 and was very disappointed that it wont work on both Airlink and Virtual Desktop. Airlink: tracking issues upon launch making the game very jittery and nauseating and my Quest 3 controllers are not recognized, so I am stuck in the...

Resolved! Positioning drift problem when the handle shakes

I purchased this device about a year ago and everything was fine at first when i was playing Half life alyx. But then it dawned on me that when the controller shakes, such as when shooting continuously or healing yourself, my hand in the game drifts ...

HuangDOU by Honored Guest
  • 5 replies
  • 0 kudos

Resolved! Confirm my age

Hello, I recently received a message that I need to confirm my account because for some reason it does not seem to be suitable for my age. I am 44 years old and I have been using the device since its previous version. I uploaded and sent a photo of m...

Multiplayer on different versions of Oculus

Our family has the first Oculus that came out (4-5 years ago) my sons best friend got the newer Quest for Christmas. These poor boys have been trying to play multiplayer Elven Assissan and can’t see others group they made. I have read so many forums ...

tomczakmm by Honored Guest
  • 3 replies
  • 0 kudos

Resolved! 7th Guest on Quest 3: Help Pad doesn't work

I'm playing 7th Guest on Meta Quest 3. Everything is fine besides the help pad, i.e. the thing you operate with left trigger, that should provide map, help and progress. I can move the pointer around, but it only shows the map of the first floor. No ...

xZaphodx by Honored Guest
  • 9 replies
  • 1 kudos

Dungeons of Eternity hanging update

It would only load one out of 10 times randomly on my Quest 3 and this update is because I purchased a Quest 2 headset only from eBay and it runs perfectly on it. Go figure

CarlMcK by Honored Guest
  • 7 replies
  • 0 kudos


I know you guys have this problem. the quest two has a really bad glitch that causes it to stop charging for a quick second. Unfortunately it has a useless feature that makes this glitch unbearable. meet the charging notification. a loud ding that ha...

666f by Honored Guest
  • 2 replies
  • 0 kudos

Oculus Rift CV1 right eye not working

I own multiple oculus headsets, but I've never seen a issue like this before. I recently put my headset on to see that my right eye had stopped displaying. I bought this headset for $600 new a few years ago, I already contacted support and they said ...

AntiBlaze by Honored Guest
  • 0 replies
  • 0 kudos

Parental Supervision: VR Time showing 0

I am very frustrated with parental supervision. I can block specific apps and that seems to work. However the VR time always shows as 0 and it doesn’t show me what apps are being used. I have tried:1. Inviting my teen from my app. He accepts the invi...


My mic works when I try talk to text. But other than that it doesn't work. I've made sure every volume is turned up and the games I try have permission. I plugged in a mic and it worked. I'm convinced it's just the mic on the headset is simply defect...

Resolved! Quest 1 controllers drift

I have the Quest one which I guess is discontinued which really sucks.I broke my controllers, both controllers have massive drift, I spin in every game except games that don't use thumb sticks, I cant even play any games I used to

Resolved! Is the Elite Strap with Battery compatible with Link Cable?

I'm considering buying the Elite Strap with battery to get some useful life out of the Quest 3. This is for Flight Training, where circa 2 hours is nowhere near long enough for typical sessions. I'd also buy the wireless charging dock, so it's a sign...

Connecting Amazon Games to Quest 3

I'm having issues connecting a game that I got using Amazon Prime Gaming to the Oculus PC app, which is connected to. I've looked and failed to see where I could connect these two software. Can someone help this issue?

Quest 2, headset not working after confirming age

Hi, I had to confirm the my sons age on his quest 2, I received an email saying it was approved and he could use the quest again, but the headset is stuck on a page which asks you to generate a code, when I select it an error comes up. He hasn’t been...

Ayden2309 by Honored Guest
  • 2 replies
  • 0 kudos

Let's mills combat

I am having a problem with my height level. I have been playing Les Mills combat for the last year and a 1/2. And I love it. but the last couple of weeks. When I play and try to do my workout. My target after a while goes higher and I can't reach it....

Syncing video

How long does it take on average to sync a video around 20 minutes long onto your phone using the quest app?

ze3rograv by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! Data movement

Hello, I currently have the Oculus Meta Quest 2 and I would like to be able to have recordings of head movements, position in space, etc. Is it possible to access these data and then export them to an Excel, a TXT, Python, or something else? Thank yo...

Verifying im a parent, fail in process

Hi , just received quest 3. I am asked ro verify my age so that i can create an account for my son who is 10 years old. whenever i try to pay the1$ it just goes to a fail URL. I have tried to switch browser but it did not work.

Medivor89 by Honored Guest
  • 2 replies
  • 0 kudos

Oculus 3 saying not enough memory

We got my son the oculus 3 for Christmas. It is the 512gig size. When he tries to play Golf plus, sometimes it will work, sometimes it will crash and sometimes it will tell him he doesn’t have enough memory to run the game. any ideas?

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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