We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I don't know where else to turn. I tried all the support articles related to my issue, with no results. I simply want to sign in to my facebook account: Mark Johnston/https://www.facebook.com/MarkDlJohnston. I need to change both the email and phone ...
The light doesn't turn on when it's plugged in and it won't respond to anything, I tried factory resetting it but got nothing this is also fresh out of the box.
Just bought this oculus for my son and in the middle of setting it up, it turned off. I scrolled through the forums on here to get help but when I factory reset it, it said it's corrupted梁. What can I do? This is devastating cause it's not cheap.
I got my account logged out and told me to put a code I put it in and now it asked for my email and it said it dosent recognize it and it dosent let me do anything else help meeeee
I want to connect with Meta to Instagram to access my 5 Instagram accounts my Instagram username is piscesgirlmagazines95 and princesfashionsamberlina12 and amberprettyfashionmodel95 and amberbratzdolly12 and amberbrooklynnycgirl_95
this poor excuse for a company ruined Christmas for my kid and many others.how can we hold them accountable for their scam ?I see people mention lawsuit, how do I get in on that ? (lol good luck)these crooks need to be held accountable some how. Mayb...
My brand new oculus quest 3s will not progress from the usb update menu, even after pressing factory reset it takes me back to the usb update menu, if I press boot device, the same thing happens over and over. I can even use my new meta quest 3s. I n...
i am getting really mad, for 2 weeks i have been trying. i have reset my pin as i forgot it and it says successfully reset so i go and put in my new pin and it still say wrong i have contacted your agents but they prove to be useless they said they w...
I am trying to play Match Point tennis which I have purchased. When I am serving only about 1 in 10 balls clear the net. All other shots work fine, this has been an ongoing issue for quite a while. First person Tennis works with no problems
The branded link cable that meta develops should be held under at least a half a year warranty, as the price of this cable does not meet the quality of its price. It has been about 3 months of purchase, and the tip of my cord has already bent sideway...
"It looks like there isn’t an account associated with mvpmadscientist@gmail.com. Make sure you use an account given to you by your organization (for example, your university or the company you work for)."My mom got my brother a Meta Quest and I am re...
I got a Microsoft Windows 11 Home This Christmas. I know the graphic card may not be good, as it is a Intel(R) UHD graphics 600. but I am still VERY grateful. I had been wanting a laptop to play PCVR games for 4 years. but now Meta and they're DUMB c...
Not really an issue but I have a question. I bought a Meta Quest 3 back in May 2024 for my birthday. I already redeemed Asgard's Wrath 2. A couple of months later, I saw that when you get a Meta Quest 3 or 3S, you'll get Batman: Arkham Shadow for fre...
Hello, I'm from Puerto Rico, I've tried to add payment methods to my Meta account to make a purchase and it won't let me complete the transaction. I also bought a card to add quest cash balance and I try to buy a game and it gives the message, Reques...
Hi.I have a problem. After buying Q3 I got 60 euros on my account and in the store I have prices in dollars. I can't buy anything for those 60 euros because I have a message that I have the wrong currency. What should I do?
Recently ive been trying to use the built in recorder on my Meta Quest 2 to capture game footage, mostly Pavlov or Into The Radius. I do not have PCVR. The recorder captures the OS sounds, but not in-game audio, even though i can hear audio in-game. ...
I'm on windows 11 and when I go into the settings>apps>startup it isn't there?
the headset tells me I need to login while I am logged in. Meta/oculus doesn't recognize the serial number I enter from the headset to get help. When I try to buy a game it tells me I havent set up oculus or need to update it.
Hoy i can change the lenguaje or región ? Neee games in spanish
HelloI got oculus 3S today, I registered from a reflink to a meta account, then activated Quest 3S. Unfortunately I don't see, any additional funds for the reflink. Do the funds appear immediately after registration ? Is a specific time required for ...
My business page on Facebook was unpublished and suspended for impersonation 6 days ago. After opening several cases with customer service and being told to wait 24-48 hours, 6 days later my page is still suspended. I have researched online on how to...
Please help those of you who know about this problem. When I send a photo or video using my WhatsApp application, when I want to send the photo or video it is very slow to appear, the photo and video display takes a few seconds before it appears, wha...
I was playing a game and i wanted to add mods, I heard of the new patch but I can't find it. I saw a video and the patch was 1.777- but mine was 1.0077- they had the exact same headset but I can't find the games update. I know thus wasn't a game prob...
Hi, I need help setting up my Quest 3S. After turning on my new device, I got a gray screen while updating the software. There's nothing I can do, just reset to factory settings. Can anyone help?
I have been having this issue for a number of years, I kept myself running on a windows 10 install for the last year and i never have had this issue.It happens both in air and cabled link, and is absolutely ruining my VR experiences. I'll be in whate...
I have a Quest 2 - 256 GB that was working just fine till yesterday. I did not update it since 2023. Yesterday ( Dec 23-2024 ) Meta pushed me to Update to Latest Firmware that I did through Settings and since then the Headset would show the Boot scre...
So I know this has been back and forth with HAGS, the GPU scheduling thing. Some games need it on, some like it off. I turned it off at the advice of a steam user and I'm so happy now with how it runs. It dropped my frametime WAY down. I'm used to se...
My Instagram account was hacked after someone created a Meta account in my name, linking it to both my Instagram and Facebook accounts. This has locked me out of my accounts and compromised crucial information stored in Facebook Messenger, including ...
So I mistakenly agreed to allow this app on my device thinking if I didn't like it, I could just un-install it. Turns out I was really wrong, this app is a menace and lags my beat saber sessions.. etc.. I want to un-install it or disable it, there is...
Hi, I re-installed Meta-Quest-Link Software on my PC to connect my VR-Device. It all worked and the device connected and got set up, until I tried to install "Oculus First Contact". The Software froze and crashed. Now I can't start the Software anymo...
The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.
If you need to speak with an agent directly, please contact our support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.
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