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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Meta Account Linked Under an Email That Is NOT Mine!
Hi, the current account I am writing this post with was created so I could ask for help.As per topic I noticed a meta horizon account linked under an email that is NOT MINE.My original instagram account is alanraxelli linked to alanrastelli AT gmail....
Quest Link eats all my RAM
Hi.I am really at the End of my Rope here.I'm using a Quest 2 and since 2-3 weeks now i have the Issue that the Quest Link App is eating 100% of my RAM over 15-20 Minutes when i'm playing VRChat and completely freezes then.I don't know why or what ex...
Quest 2 wont power on
Hello, My Quest 2 will not turn back on. The white light on the front is solid but the power or volume buttons dont seem to do anything. The screen is black. I've tried holding the power button down without success. Has anyone experienced this? Is th...
I've been hacked with this meta account
The account with which I'm posting from has hacked me and is using my Instagram accounts. I can't get them removed and keep getting kicked out. This is a serious security breach for me, and the only way I'm able to use this account now is because I s...
Extremely low fps on a vr capable laptop
When i try to play any game other than boneworks, i get around 5 fps with insane lag. Even on low demanding games like gorilla tag for example. However, boneworks runs just fine, i have tried many things to fix this, such as. Setting ovr oculus serve...
AS Media USB C Windows 11 Adapter doesn't see Quest 3
I have a Quest 3. I have a regular usb-c port on my PC and when I plug the Quest in to that port the Meta link works and I can play PC VR games. The problem is that it doesn't give enough energy to keep the Quest 3 charged. I know this is a known thi...
My sad experience with my oculus rift and Meta Quest 3s
I've been a huge fan of VR gaming for years. I tried some friends' setups and thought they were amazing since the first Oculus Rift.I've been waiting for years for the opportunity to own one. Last year, after a lot of effort and savings, I decided to...
no longer have access to the Authenticator App
I have two factor authentication enabled on my account but no longer have access to the Authenticator App nor back codes. I have my phone and email linked to my FB account but keep getting stuck at the two factor authentication part. It doesn’t give ...
Quest 3 + BOBOVR headband and battery - charging problem
I have the BOBO VR S3 Pro headstrap with a B100 battery. I have assembled the whole set and have been using it for about a couple of months. Most of the time I leave the charging plug in because I have sufficient length of cable for most applications...
Multitasking inside an app does not work correctly
Lets say I have fluid open - just an app that lets you open a lot of browser windows. If I want to open a naitive app like youtube, I can click on the quest menu and choose youtube, the menu will also pop up a screen asking if I want to return to the...
Meta Remote Desktop mac, display arrangement issues
Hi all,On my Meta Quest 3 (v74.1020 - Build xxxx.19510.510), I downloaded the Meta Quest Remote Desktop app, connected to my macbook pro m1 (macOS 15.4). Added two displays and tried placing them on top. Then on the mac system preferences > display >...
Please help, I was hacked and they created the meta account linked to my profile.
A hacker has added a meta account, it's linked to my facebook and I'm unable to remove due to the email being the hackers.The email is linked to this current account and I would like to have it removed please.
refferal
i got my friend the queet 3s and he wanted to do the 30$ referal cus its my birthday he got the 30$ but i didnt please help me out
Instagram HACKED using Meta Horizon
My instagram was hacked using a Meta Horizon account. I am able to recover access to my instagram account through facial verification, but everytime I do, the hacker is able to lock me back out because my instagram and Meta accounts are linked and th...
Can not Share AssetFolder with Teammate (Both in MHCP)
Hey People,i have created a bunch of assets and wanted to share them with my co-developer, but the button to share a folder is not avaliable on the "My Assets" Tab in the Creator Portal. Selecting the Created folder with assets should show a share fo...
Is there any way of chatting or emailing with a meta representative?
I have had 0 support from Meta, I truly need support from a representative or someone who works for Meta's support team, otherwise I will need to use the court.
Resolved! Quest 3 no longer works with Starlink
Hi all - I have had a problem that many, many other people have been reporting. In the last month, the Quest 3 will no longer log in properly, launch online games or download games if you are using Starlink. Private messages to Meta support just blam...
Yêu cầu xem xét việc hủy kích hoạt tài khoản Facebook
Dear Facebook Support Team, My name is Nguyen Tai Tuyen, and I am writing this letter to appeal the deactivation of my Facebook account on January 20, 2025. I believe this may have been a mistake, as I have always adhered to Facebook’s Community Stan...
Stuttering / high frametimes through Oculus Link
Hello there, all!I was wondering if I could get some advice, I've had my Quest 3 for about a week and a half with the intention of (primarily) using it as a PCVR headset, although I'm having some issues with it. Every few seconds, I get a small lag s...
Cannot change my birthday on facebook
I work in Marketing so manage different social media accounts - anyway, it appears my facebook birthday on my personal profile has taken on the birthday of the business account I run. It is now saying I am 109 years old. I have tried to change my bir...
Instagram Hacked using Meta and account is linked to hacker's Meta Horizon Account with 2FA.
The below is response received from the Meta support admin but I'm unable to respond due to error: You have reached the limit for number of private messages that you can send for now. Please try again later. I have waited a day or so and it's still g...
Air Link suddenly not working
My airlink doesnt work. Whenever I open the list thing on the VR theres nothing there. At first everything was working fine but one day it just didnt. Cable link works fine but my computer is in a small room and I play VR downstairs. Thank you
Recovering my permanently disabled account @ashmita.sawhney from Instagram
Hello, I'm Ashmita Sawhney and my professional creator account @ashmita.sawhney has been disabled by Instagram permanently for violating community guidelines. Along with that my joint personal account @ashmotuu has also been disabled. Being a creator...
Instagram account hacked using Meta Horizon account
Hello, I'm looking for help in how to delete a Meta Horizon account. My Instagram account was hacked 2 months ago & I was finally able to recover the account yesterday. Unfortunately, a Meta Horizon account is still linked in my accounts center & I a...
Compromised Instagram account
What is the email or phone number to the help desk of Instagram or Meta?
Disabled Facebook acount, unable to access appeal process.
Subject: Appeal for Disabled Account Dear Facebook/Instagram Support Team, I'm writing to appeal the disabling of my Facebook account lachiedamn using REDACTEDas my email as well as my Facebook account using the same email address and connected to th...
Re: PLEASE SOMEONE TELL ME HOW TO GETT SUPPORT!!!!!!
Meta please help me. I've been trying to contact someone about this same issue with 2FA i cant use the number connected to my Instagram account because i dropped my phone in water and got a new phone with a new number and provider. i have my email an...
My Instagram was hacked using a Meta Horizon account that isn;t mine
I have never had a Meta Horizon account and i had my authentication turned on. My instagram was hacked and a Meta horizon account was added, with 2FA to an email address that I can;t access. By some luck, i've been able to get back on to my instagram...
Re: Unknown instagram linked and disabled Facebook page
I have had all kinds of different people approach me on my new facebook including this person who posted an email link for meta support. I emailed it and what came back was someone claiming to be support and gave a link to a page which has a Large Me...
