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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Exit out of sideloading update mode?
I pressed the power and down volume buttons to access the forbidden menu. I selected to Enable Sideloading Update. The device rebooted into a blank screen and does nothing else. The light is purple and blinking. How do I exit out of this?
The system comes with its own user App
When my friend calls me, it shows that I can't get through, and I can't call out.
Quest 2 - no gamepad pairing option GAIM
Hi all, Have the hunting and shooting game GAIM and in order to pair the rifle/trigger it says to activate bluetooth pairing mode, then in headset go to settings bluetooth, pairing, pair new device (no previously connected devices), but does not show...
USB Ports stopped working upon installing
Hey, i dont know if it's an issue with Meta, but basically my USB ports have stopped working upon installing Oculus Meta Link. Only 2 of my 6 USB ports worked. Anything in those 2 USB ports work, but the other 4 are completly useless, power does run ...
Factory reset
I had to factory reset my oculus because of some glitches it was having and when I logged back in I didn’t have any friends nor my games
Quest 2 controllers not working
I don't know what caused this, they were working fine a day ago, but now whenever I load an app, my controllers no longer track. I have tried multiple applications so I know it isn't an issue on a dev's part. But now I can't use my headset for any ga...
Windows 11 integration for Copilot PC (Snapdragon processor)?
Does the new windows 11 integration work with a Copilot PC (Snapdragon processor)? I want to double check before upgrading to a Quest 3. Thanks for any input on any issue or limitations.
Installing OculusSetup on windows 11
I am trying to install OculusSetup.exe on a windows 11 machine Intel 13900K, RTX 4090, 32GBI have tried instaling on various drives with no luck it downloads the files then the installing screen freezes at about 30% the last line in the log is always...
Wrong Country in the Oculus Quest replacement form?
So one of my controllers had just stopped working out of nowhere and i wanted to get it replaced by oculus but when i went to the website to get it replaced and send it back , the country just above where you'd put in your address was in Switzerland ...
Instagram Account lost due to 2FA
I lost my Instagram account because of my 2-Factor Authentication. I lost access to my 2FA methods and now I am completely locked out of my account. I had decided to secure my account using the 2FA, linking it to an authentication app (Duo Mobile). U...
OVRServer x64.exe
This process continues to run in the background even after I terminate the Meta Quest Link application. Aside from consuming unnecessary processor resources, it persistently causes the mouse cursor to display a loading icon
Quest 3 not working with IPv6 WIFI networks
I tried to provide feedback to the Meta team on this issue but apparently they have no way of accepting feedback other than through this topic system, so apologies if this is already reported or isn't the place to report etc. I'm new to this platform...
Onward will not load while in PCVR
I recently purchased a PC just to play Onward on PCVR. When I try and play Onward, it just brings up the icon and says "loading". I have tried this with the link cable and airlink. Other games work fine, just having a problem with this one. Oculus te...
Quest 3 Controller gestures are being buggy
So I got my quest 3 about 8 months ago and its starting to have problems with the controllers hand gestures.At all times the controllers think I am pointing my index finger even thought they are directly on the trigger.I play VR Chat and I enjoy usin...
Help with password reset
I have a very old account that I stopped using around 2014, and since then I haven't logged into it. I have been trying to recover the Facebook password for 2 months, but as soon as I log in with the password, it says the password is incorrect, and I...
USB-C debris/water warning
After months of waiting for warranty, the new Quest 3 unit i received has the same warning when connecting with my 75€ManhattanUSB 3.2 Gen 2 Type-C Active Device CableUSB-C Male to USB-C Male, 5 m (16 ft.), SuperSpeed+ USB, 10 Gbps, 60 W / 3 A, 8K@60...
Double verification problema - sms
Hello I’m Daniela from Colombia3 days ago Facebook asked me to activate a second verification code to enter my business account. That day it worked perfectly, but the next day I couldn't log in since the text messages didn't arrive on my cell phone....
Payment
Good morning,i can't make any purchase of apps and games in meta horizon store. I can add a card to the payment method, but the purchase itself will not go through.I tried:-add and remove payment method- make the purchase from another device I keep g...
Qu'est pro 3
Que faire si ma télécommande de la main gauche ne ce recharge plus
Meta Quest 2 complete power failure
Hey everyone,Needing some help with my Quest 2. It has been sitting unused for about 2 years. I plugged it in to charge and worked well. Once I signed into Meta account I got the green chip screen. I did a regular reboot, no change, then a factory re...
some buttons on quest 3 controller not working
My household has both a Quest 3S and a Quest 3. When I set up the 3S everything went perfectly. I'm having trouble with the 3 setup right out of the box. When it came time to do the controls in the setup process, I kept shooting the beam upwards with...
Does streaming Spotify in your world violate their TOS?
I am just curious because i believe that Spotify allows you to use it for your own personal use and technically just for the one paying, locally i know they cant prevent you from having others listening but globally for a entire world i imagine this ...
Meta Quest+ 3 month trial expired - 1969?
Ok so I bought Gorn And at same time thought, why not, give Quest+ a go, 3 month trial, pay the year now.Went all through bank authorisation process but - no money taken. And looking at my on-line subscription status from Meta, it says... will be up...
Headset keeps saying "Device update in progress"
Hi my kids have being trying to play gorilla tag and among us for weeks and the oculus Keeps saying device update on progress. It has been left over night plugged in and connected to Wi-Fi for a number of days but never changes. Please can you help
Unable to send any app referrals
Can anyone help me please? I've upgraded to a quest 3 and gave my quest 2 to my partner, my partner has factory reset the Q2 and set up a new account to play - with no issues , however now it won't let me send any app referrals whatsoever to anyone a...
Can't make a referral link
I just got a quest 3 and I'm trying to make a referral link for my friend, but I can't. First off, there isn't even a menu for it in the mobile app so I had to sign in on a desktop. When I go to https://www.oculus.com/referrals/, as per the support p...
Quest 3 can't cast to specific PC
I have set up a router in the room I play in, both my PC and quest 3 are connected to it's 5ghz wifi signal, but no matter how many times I try to cast through https://oculus.com/cast/ I just can't get it to work and get the same 'Something went wron...
Quest 3 pcvr low fps on cable
Hello,I have iniu link cable which when i do test on oculus app it says 1.8 gb/s speed but whenever i play pcvr with cable i get low fps but if i use airlink its smooth like butter. I cant use airlink cause my internet not so great. how can i fix thi...
Resolved! tags: "PTC v72" Quest 3 lost headset tracking and blackscreen after RMA v72 (workaround found)
I have got my RMA after last blackscreen and lost tracking. I have been playing with it with extra careful. I got it days ago. Yesterday the headset reported lost headset tracking while i was not doing any training. I was using lay down mode for watc...
No controllers
How can I get past the pairing screen on my oculus two without controllers
