30€ Referral Guthaben nicht bekommen.

Hallo, Ich habe den Referral link von einem Freund benutzt, aber keiner von uns hat die versprochenen 30 Euro Guthaben bekommen... Ich habe gelesen, dass es mehreren so geht. Leider ist der Support nicht zu erreichen, die Seite existiert nicht moment...

Quest 3 Casting to Pc

My quest 3 refuses to cast to my PC screen but cast to things like me phone and even tv perfectly fine its also able to connect to the "Meta Quest Link" PC application and even will auto connect to it but still will not cast to my pc I have used diff...

Meta Suspension

So today i was about to hop on vr. But then it said to sign into a device? So i did so on my phone and i get a popup saying my account has been suspended? So i look in my email and turns out i got a warning (this is my first warning EVER) , and i hav...

No access to old email

I’m trying to log back in to an account I lost last year and I messaged the support and it kept asking me for confirmation and I gave the details and it still kept asking.

App Sharing requests

Just got a Meta Quest 3. Setup my account as the main and then an account for my son and my daughter. I have downloaded a couple of apps for everyone to play. When my son goes to his account and selects a game to play, the game will tell him to ask f...

keyboard

where do I change languege setup fom my bluetooth keyboard?and where is the editor for the tracked layout?

Affirm and Meta+ Issue

This is my 4th attempt at having my issue resolved. I purchased a new Quest 3 with the Affirm payment plan which included the quest+ subscription. I received my device and set it up, but I can’t access my quest + subscription. I logged into my accoun...

Broken clip left speaker arm

My son was taking his meta-quest three off of his head and the left speaker arm broke off. It looks to be a plastic clip that broke. I contacted Meta quest support and they said they do not provide replacement clips or cover that issue under warranty...

Cannot Setup Oculus 1 after Factory Reset

Hello.I'm having trouble seting up my Oculus 1 Headset for giving away to the sons of my girlfriend.It now seems that using the mobile App for setup is a must - i factory resettet the device and tried 2 different accounts in the app on two different ...

Kids account casting

Would like the ability to cast on the app while my child is playing VR. This needs to be a feature asap!

can't get through the oculus quest 2 setup

I was going to log in to my old meta quest 2 (which has only 1 controller) and It's factory reseted. Which means I can't get through the setup with one controller because it needs to see 2 controllers paired to get through. Does anyone know how to fi...

Batman

Had to do a factory reset and start a new account for the device. Need to re-download Batman Arkham for it. Doesn’t give us the option to. How can I redownload it?

Controller tracking not working, but controller does

I have a new meta quest 3, and the right controller doesn't work. It looks fine, the buttons on the controller work as far as I have seen (except the joystick, from what I have seen on Battle Talent), but it simply refuses to be tracked. Three little...

Kapfe nicht möglich

Hallo, Leider kann ich keine Käufe in der Horizon App tätigen trotz Guthaben. Des weiteren lässt sich auch keine weiter Bezahl Möglichkeit hinzufügen..Habe schon alles versucht , mit und ohne VPN ,sämtliche Geräte etc.Über Hilfe wäre ich sehr dankbar...

Marcus

issue Horizon Worlds download

I hope to receive help.I am writing from Italy, I am of legal age.If I try to download Horizon Worlds it is indicated unavailable.the strange thing, if after a search, in the store I go to “worlds”, select and click in “go” I get a message that my ac...

V71 Forced Update, Huge Graphical Errors & Performance Loss, Etc.

I Woke Up To This Morning To The Terrible News That My Quest Has Updated Itself To V71, This Is Frustrating Because I Had Every Auto Update Option Disabled And That Didn't Help. As I Do The Usual "What The Frick Meta" Stuff I Decide To Chill Down And...

Unable to login on headset

Login screen is not popping up on headset. Cannot access it. Hit the Occulus button and it appeared for a second and then disappeared.

My instagram got hacked and email changed PLEASE HELP

Hi, My Instagram was hacked and they changed the email and phone number and set up a different 2FA so I can't log in at all. I think hacked my Facebook first because there was a notification "your Instagram account was removed from account centre". I...

Sons account suspended after not using for 7 months

 My son went to play his oculus quest and it stated we had to have a parent log in by June 1 to see options. When we went to log in we got the note attached. How do we contact support to get this corrected? He does not play online with players so not...

WiFI problem

since last week is my quest 2 not working properly. When i try to connect to any wifi it says "Device connected, can't provide internet". But when i try connecting it with my hotspot on my phone it does work. ive tried troubelshooting it myself but n...

Locked Facebook account

Unfortunately I have been locked out of my Facebook account since the 18 th December,I have tried to upload my ID to regain access, however every time i try, the website says (You've tried too many times in a short period of time. Try again in 1 hour...

How to get support!?! Account Locked

I got a quest 3 on Christmas. Within 24 hours of creating an account (I purchased some games and subscribed to quest+) I got an email saying my account was locked due to suspicious activity and to go into my wallet to verify. I went into wallet and c...

I lost all my cosmetics and unistalling gorilla tag

My cloud backup is on however not of my cosmetics are there please tell me how to fix this as I was trying to fix my son not being able to join any private servers.

No Referral credit

I referred my friend and they have activated their new headset but neither of us have received the credit. Can any body help? thanks

Claiming Referral Bug (please try again tommorow) referral gone and money not added to account.

So Headset referral credit is being taken away from people due to some bug in the app.A friend of mine had 2 £46 Headset referrals to claim, they clicked claim on them both and didn't read the message that appeared at the bottom of the app. They then...

No power on after update/factory-reset/device-info menu.

Hi, I bought meta-quest 2 4 years ago, and I did software update yesterday. Yes, one shot updated for entire 4 years. 1. I did software update menu at meta-quest 2. 1-1. After 1, It does not boot up. Boot->update indicator (chip picture) -> horizon o...

Backwards controls

Hello recently I went over to my friend who has had very bad sick drift and I tried to help him with WD-40 because whenever my controller had stick drift I used WD-40 and it worked for me. But whenever I used it on his controller. It ended up making ...

My Facebook account disabled

  Hello facebook team, Sir my personal facebook account was disabled without any reason. and you have disable my account due to against "Facebook Community Standards" i know it's done by mistake. so i request you look my appeal and reopen my facebook...