We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My Meta account email: (redacted) user name: (redacted) was wrongfully disabled/suspended. I would like to appeal for the wrongful suspension. I have tried many times and have gone through many rabbit holes to appeal for my account to be reactivated ...
Your Facebook account was suspended because your Instagram account georgescott7089424 doesn't follow our rules.You have 180 days left to appeal. Log into your linked Instagram account to appeal our decision.And I think this was a mistake because I do...
hello meta, i cannot follow my friend or invite her to certain games and when i try to make a group chat with her it’s always a problem, i haven’t blocked her and she hasn’t blocked me and we just can’t follow each other but i’m able to call invite a...
Did everyone know that if you purchase from a third party reseller that you should ask them for their original receipt - because if you EVER have an issue and do not have that receipt - not your receipt from the purchase - but the resellers original ...
My battery from inside my controller leaked into it and not hasn’t been working after cleaning it, leaving it out over night, unpairing and re pairing it, factory resetting the headset, changing the battery. Nothing
Meta AI provides quick and efficient answers. 4th. Learning abilities: Meta AI is constantly learning and improving its capabilities. 5. Accessibility: Meta AI can be accessed through a variety of devices and platforms. Benefits 1. Improving knowledg...
Hello, My Meta Quest 2 is stuck on Bubbles screen after factory,, reset, and i can see in the web is a lot of users whith the same issue and i cant find any solution, please is posible to fix this error, if not please let me know for stop waste my ti...
2 factor authentication uses an old number that no longer works… and I can’t change it because I’m not signed in. Are my games I bought for my Quest basically gone? I’ve been seeing that the customer support is near useless 99% of the time all over t...
I'm having trouble redeeming a couple of gift cards I received.When I do it from the website or my head device, I get the error message "Error performing query."Is there any solution?
Is their a way to hide your friends from your own friends? I know their's a way to hide your friends from strangers, but what about hiding your own friends from other friends that way I can keep their privacy private?
Playing a game like Arizona Sunshine, where you have 2 pistols and a rifle can you pair 4 controllers to use the dual pistol and rifle toys? Or is there a way to use both the dual pistols and rifle toy controller add ons without 4 controllers all pai...
I have money to buy fnaf help wanted (the first one) and the game is normally the amount of money I have, but fnaf help wanted comes with the dlc but I don’t want the dlc and I just want the base game. is there any way to get the base game only?
Hello @All,i am just new to this and i like to use my new Quest3s for work. Is there any way to use quest3s linked to my work pc without using internet-connection?樂Thanks for your answers. infomuffel
My game won’t start every time I keep clicking it, can someone please help me out?
Hi everyone I need help how can I get the Meta Quest 3 controller to work as a mouse replacement in the new update
So i got myself a shiny Quest 3 for xmas. went home, followed the setup etc. (PC with a 4070). Installed the Meta Quest Link app and steamVR. Paired the headset via Airlink. it all worked. I even got to play HL Alyx for 10 mins before it stopped work...
Had my oculus 2 for about a year and now it’s saying headset tracking lost I’ve tried everything and nothing seems to work really want to know why this happens cause I’m not the only one .
This is the worst customer service I have experienced. I want a phone number to have a conversation versus the back and forth messaging that isn’t giving me any answers. You cannot fix the wrong birthday on my son’s account but you allows what appear...
Hello. I am being honest here. My Instagram username is @strelokezequiel, it got disabled, but it got enabled again. As soon as I logged in to make a post to inform my followers that I would be inactive because I keep getting banned and unbanned rand...
Hello! My Meta Quest 2 showed me that Pro Era had an update, but it only says "queued" when I click on it. I have no other updates happening and clicking the prioritize button doesn't do anything. If this is an update I need to pay for, it's not tell...
Hi, I have had my quest pro for a bit and my left controller seemingly does not want to pair as of recent. I recently unpaired the controller to see if I can get it working better and as soon as I try to pair it back it seems that it wasn’t working r...
My friend recommended a game to me. The name he gave me was in Chinese, but I can’t find it.
It’s still my same vr yes but why would I have the purchase Green Hell Vr once again? I’ve got it from the meta quest+ thing and I’m still subscribed and paying for it yet I can’t download it and I have to purchase it again in the store???
My meta right meta quest pro controller just blinks blue, and sometimes is a solid white or blinking white light. I have paired and unaired multiple times, and that works just fine. But it just never shows up on the screen and says it’s not connected...
I received an email stating that my acct has been blocked due to unusual activity and to click the link to fix security but when I click on it just get a white screen stating "something went wrong. Try Again" can't get out of the screen without closi...
I cannot get the game to load. I have tried a factory reset and it still is not working. Any other ideas
Meta deleted my Facebook account because a scammer linked it to some random instagram I guess. Now I can’t use the purchases I’ve made on my quest. I had to create a new account with my instagram under another email to access this. Has anyone had thi...
Xfinity/Comcast released the land line phone number that I have had for 25 years. This was an error on their part and without my permission. They said to get the number back I had to reach out to the original carrier, which is Quest. Who can I talk t...
My instagram was hacked 2 days ago and I’ve gotten in each time, but the hacker changed my password and locks me out. Every time I get in, I try and delete the Meta account/ email the hacker added to my account, I’m asked to enter a password I do not...
When I turn off headset and get message that it’s updating and will turn off when finished it shuts down if the headset is removed.Finally I tried keeping it on and it took a bit over two minutes to update.Doing it again. Did it a couple of times for...
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