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Charging light stays orange even when 100% charged on Quest 3
On my Quest 3, the charging light on the headset is not turning green even though it says it's 100% charged in the headset. The light just stays orange.Any thoughts?
Cant buy software from online store
Click on the pay button for the game (any) i want to buy and a couple of sliders pop out from the right of the screen then goes to a page with this:This page isn’t workingIf the problem continues, contact the site owner.HTTP ERROR 400Using Chrome on ...
Resolved! Meta quest 3s.
Meta quest 3s. I just want to play stuff on my own. Is there any way to do this. I can't cope with other avatars running around and inane chatter in my ear. Do purchased games have this too?Sorry, I'm new to all this!
Go on google through my meta quest 3
I would like go through my meta quest 3 on internet google. How i can do it.Thanks for your help.Laurent
How do i put my quest cash into my bank?
I refunded a game and the money went into my quest cash account instead of my bank account.I’m not seeing an option to transfer the money back to my account, is this even possible?
Cant access meta link on pc
I downloaded the app on my pc and installed it fine but i am stuck on this screen with no way to progress.-in the photo how can i continue and access pcvr?
Sideloading
now, I’m very new to the quest, but I really like the idea of side loading to it, I know how to do it, but I need to know if it will get me banned or anything, I have no intent of using it for malicious purposes or anything like that. I simply want t...
Resolved! Suspended Child account
Hi,I see countless threads started by parents completely frustrated by the lack of help from meta in resolving suspended child accounts. I'm another one, I set up a quest device for my daughter and meta have now suspended her account and between here...
Locke out of Facebook
Please help,I am at my wits end for this issue,I have been Locked out of my Facebook account since the 18th of December. I have tried multiple times to unlock my account, however the webpage keeps saying I have tried too many times, which I have trie...
meta software not installing
please I've spent all day trying to install this software I've tried everything I don't know what to do, I'm losing my mind by the minute. I try to install the software and it tells me to restart my pc but that doesn't fix it.
Oculus Quest2 Always Charge Inquiries
HelloI am running a VR education center using Oculus Quest2.There are about two trainees a week, so we are always charging using sleep mode.We are always charging with a genuine battery charger, but we would like to ask if a fire accident or safety a...
Problems merging to Meta Account
I dusted off my old Oculus Quest and wanted to get back into VR gaming. However, I apparently cannot transfer my Oculus account to a Meta account. When I use the headset I am shown an 8-digit code, which I should use to add the device to my Meta acco...
Beginner with Quest 3 -help with orientation and view
Just starting with Quest 3 and totally new to VR. I have been trying some VR videos and it seems the view I see depends on me sitting upright otherwise most of the picture is off the bottom of the screen.How can I arrange my view so I can see the who...
Quest 2 black screen
my quest 2 not used for 2 years ,charged it up and changed batteries did the update procedure the bar loaded and the meta symbol appeared the all went dead ,no light on charging spoke to help team regarding factory reset, nothing so basically they sa...
Adding payment method
My meta quest 2 is refusing to add a payment method and i need to buy a game .Any help
Pairing code (5 digit) won't show up
Hi, I don't know why but every time I try to look for a pairing code it isn't there. I don't wanna factory rest my headset because I heard I might have all my friends wiped from my list.
Account recovery
Hello I just gotta quick question my main account I don’t have access I’m not sure if it’s I got hacked or got new device a,when I try an log in it saying the password been changed an I didn’t change it,an I no longer have email or number access,my n...
Disabled account
Hello meta Happy new year can you please Check my account because disabled and i dont know why can you Check my sending pictures
What’s the difference between a 1.0 and 2.0 base station?
So long story short I’m buying a valve index off a good mate of mine but the headset comes with no base stations and I’m not really sure what the major difference is other than the fact that the 2.0 covers more space and has a higher fov, although th...
Assistance Needed with Meta Avatar SDK2 Body Tracking Issue ( T - Pose Error)
https://youtube.com/shorts/dXX3YpW6EX0?si=jLwY9WPcRr4T290f I am reaching out for assistance regarding an issue I encountered after upgrading from Avatar SDK1 to Avatar SDK2. While body tracking worked seamlessly in Avatar SDK1, after the upgrade, the...
Resolved! Water damage in right controller
I dropped my vr in a fish tank for around 3 seconds and dried it while taking the battery out and dried it for around 10 with a blanket but that wasnt enough so i got a towel to dry it and blow dried it for a 1-3 mins im leaving it on a towel rn anyt...
If there is a number two customer services
Hey, I was just wondering if there was a 1-800 Number to meta-quest and if not, maybe you guys please tell me
Resolved! Air Link no longer pairing to PC after using different network
My Air Link connection worked perfectly for months until I had to go to a relative's house to catsit for them. While I was there I connected my PC and Quest 2 to their Wi-fi. Air Link still worked fine. Now that I'm back home, when I launch the Quest...
Quest 3 wrist strap replacement
Hi, Anyone have any joy getting a replacement wrist strap for the controllers, one of mine has broken, can't seem to find any similar online. Have pm the meta support but no reply.@metasupportcase
Can't get kid account verified
I keep submitting my son's email and being told a code was signed. Over an hour no code .this is frustrating.
How to close software
The software running in the background is eating my resources, and I can't figure out how to close it. It boots with windows despite not appearing in MSConfig or Task Manager startup but checking out processes it always has something running. I don't...
Steam Link Audio
I recently got a quest 3 with the hopes of playing my pcvr games via quest 3. I immediately noticed that I wasn't getting any sound through my quest 3 from my computer while playing steam link. I've tried all the solutions that I can find (restarting...
Appeal for Reactivation of Disabled Instagram Account Verified
Dear Instagram Team, I am writing to request the reactivation of my Instagram account with the username _.rezaw_._ and email [redacted] that was recently disabled. I believe there may have been a mistake, as I always strive to follow Instagram’s Comm...
Can't find code for verifing age
Hey so i was attempting to verify my age on the quest before it gets suspended so i did the payment method and it is now asking for a code that was sent to the quest headset but i cannot find it. I don't know what to do please help!
When I’m recording I can’t Hear Other People audio on my meta quest 2
When I’m playing a game with my friends And I start recording I can’t hear there Audio I can hear my audio I can hear the game but I can’t hear my friends talking I was Playing Contractors When This happened And I also Played Gym Class And I still di...
