Login Loop when logging into Meta Horizons app

When I try login to my Meta account on the Meta Horizons app on my phone, it gets stuck in a loop because when I press continue as... It shows the loading screen, then goes back to the continue as... Screen, I've enabled Bluetooth, cleared cache, uni...

finishing quest setup and updating 1st gen quest

I was gifted a 1st gen Quest. After doing a hard factory reset I downloaded the app and began the pairing procedure1. Turn on Check2. pair check3. Connect to wifi check4. watch the safety video (no video will play and cannot finish pairing and softwa...

Crédit card registration to pay an application

I would like buy some games and application and each time when i tryed, all the time i gad a error massage to say me it was not possible to use my credit card. I tryied direct with my meta quest 3, through my computer and also my phone.... each time ...

Unable to progress in Batman Arkham shadow

Right after beating Falcone in Blackgate you're supposed to return to the batcave and call Barbara/change out of the batsuit. but something went wrong for me and i didnt end up in the batcave i think i may have quit the game at an unfortunate time an...

Meta quest 3s

I am stuck in the USB loop with a brand new out of box 3s. I have been reading about software update destroying the device. Something needs to be done. To spend money like this for nothing is unacceptable.

Change Currency in Meta Quest Store

Hello,a few months ago, I purchased a Meta gift card worth €50. I’ve spent approximately €24.90, leaving a balance of €25.02. I wanted to purchase the VR experience "Body of Mine", but when I attempted to finalize the transaction, I was informed that...

My Personal Account and Business Accounts got Restricted.

Dear Meta Support,I am writing to respectfully request an appeal and reconsideration of the recent action taken on my Facebook account. I understand that my account has been restricted due to a violation of the Facebook Terms of Service.I sincerely a...

ADD ons kids gorilla tag

Hi. How can my 10 yo get addons in gorilla tag? Thanks 

Cannot Reinstall or Update Apps in Oculus 1

Hello,i cannot reinstall or update Apps in my Oculus 1 Headsets. Not after Factory Reset, not within existing headsets with my primary account. Neither free, nor purchased Apps.If i press "download" or "install" button, it tells it's being queued - b...

unknown source

I can't find the unknown source page in the oculus meta quest 2. Can somebody please help me?

Support asking for a receipt for a product I bought 3 years ago

After a few back and forth messages with support, they’ve now asked for my receipt. I bought my quest 2 over 3 years ago so I definitely don’t still have my receipt and my device is 100% out of warranty. Is anybody else in the same boat as me?

Forgot my email and can’t log out of my old account

I tried playing with a friend on my vr today and could not do anything on it, it was telling me to set up a code onto my meta device account, I did as it said and asked for a email that I don’t even remember what it is.. I tried to log out of my acco...

Oculus 2 controller

Where can I get a new oculus quest 2 controller as mine has broken. I've looked everywhere and they seem to be all sold out! I'm also living in Lithuania which makes it a little difficult but could get it delivered to the UK.

Parrainage

Bonjour,J'ai envoyé un lien de parrainage à un ami, ça lui a ouvert l'application meta quest , il a créé un compte et activé son quest3s.Par contre nous n'avons rien dans l'onglet parrainage de l'application. Est ce que ça prend du temps pour arriver...

Cant unblock game

I bought a quest 3s for my 12 year old. It came with the free Batman game and all was fine. The next day I relized I better put some parental controls on. Now he cant play Batman and it wont let me unblock it. It just says not allowed and that he can...

HELP with account being hacked

My husbands Facebook account got hacked and when they did the hackers set up two factor identification on his account. SO.... we have reset his Facebook password and Facebook has granted us access back into his account however when we try to log in i...

Appeal account suspension

Hello!My meta account (Facebook + Insta included) have been disabled and could really appreciate some assistance. I have no idea why it was disabled in the first place. I don't even post/comment on my socials often. I am unable to access my meta devi...

I need my HACKED Facebook page recovered

Cast to Firefox

Is there a way to cast my Q3 content to Firefox? Does the casting website just check for FF user agent and then locks me out or is there and actual technical need that Firefox does not implement, that could be added by Mozilla or as an extension?

Left controller not powering up

Left controller not powering up  

Quest 3 referral link creation not available

My brother owns a Quest 3, and I just obtained a Quest 3 myself so we are trying to go through the referral process. When my brother attempts to create a referral link through the website, it redirects to a page that says you must own a Quest or Ques...

Removing Parental Options

Hello, I'd like to remove parental option somehow I can't download a few games such as "Meta Horizon World" I'm 23y/o thanks for support have a lovely day...

Rift S stopped working after newest quest link app update

I was using my Rift S near enough daily up until Monday when the app appeared to update. Since then all I get are the 3 dots loading screen with sensor errors. I have tried numerous things posted on both here and reddit in an effort to get this worki...

Favourites

You can add an app as a "Favorite", but I don't see a way to bring up your list of "Favorites". I was expecting a "Favorites" list to be available from the Home page or Apps page, in the same way as you can add an app from the store to your "Wishlist...