Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I would love to tell you all this info but my account is suspended and so I can not get into the VRYour company stole my money I want it back
My Meta Quest 3 arrived last night and the trigger on the left controller is sticky, what do I do? How do I fix it?
This has been going on for a while, but it got worse recently, first off, just got my account back from not being able to play. I cant play any games where you move around. It’s impossible. The stick drift makes me walk backwards and fast. Its hard t...
My quest 3 installed some updates yesterday and now I'm unable to install any of my purchases, the meta quest app says that the headset is offline and install is queued. The headset is connected to WiFi and if I install new apps they go fine and head...
On my quest 2, my right controller keeps disconnecting when I move too fast. I've just replaced my right controller about 3 months ago because it was broken. Right after it just disconnects when i move too fast. By the way I've tried every single sol...
Hello! I recently just factory reset my quest, when trying to connect it to a new account I am getting the "this headset is already connected to a meta account" screen / error in the app. I have tried factory resetting the device again and using pin ...
Unable to pair after a factory data reset.Same wifi network,Stuck on the code page, not able to move from that.Any idea?
Hello! I have a situation where I need advice.We use Quest 1 and 2 headsets without controllers on our app. We use the "gaze cursor control and Volume Up to select" input method to set up the stationary boundary and launch the app. It works perfectly...
the pc app logs me out and then when i log in it closes and then when i start the link again it repeats this cycle! it played perfectly fine before the cable got unplugged.
Hello.After attempting to use my Quest 2 after only a day of inactivity, I only saw a tracking error screen no matter what I tried. After failing to fix this issue, I decided to factory reset my Quest 2. This made the problem even worse, as it now on...
Me and my friend didn’t get the head set $30 referral
i use Corsair Katar wireless mouse, I can't pair, it but suddenly lose connectivity
Until a week ago Quest Link with cable worked perfectly for me, now the Oculus application does not detect my Quest 3 so I cannot start Quest Link, I have only managed to get it to detect them on a couple of occasions when I close the application wit...
My oculus keeps turning off. It turns on for a min then off. When it tries to reboot it gets stuck with Meta symbol spinning then stops and turns off. I did two factory resets still same issue. Battery says fully charged when on dock and meta app say...
I’m having difficulty purchasing a game for my son’s device. He has a child’s account, so I have to purchase and then gift him the game. We have gift cards and a credit card saved into my digital wallet. I click on the buy for friend and put in his i...
I am trying to cancel my annual supernatural app and am having a very difficult time getting in touch with anyone. They charged my account today. We only used it a couple times during the trial and don’t like it. I ca’t figure out how to cancel it wi...
It's been a few years since I played my Oculus and I just saw an email that said I needed to migrate. How do I set up my old Oculus and where are all the games I bought? All I see is something called Oculus Quest or Go, I have the original Oculus (wi...
Ye same for me didnt hit my controller and it turned off and continuously blinks, I have tried every solution possible but everytime I pair the controller (ON THE META QUEST APP) it says it’s paired in like oh thank god then go back on to the vr the ...
Can I please request urgent help with my sons account which has been locked now since the 21st January, which is over a month now. I have tried emailing and I am disgusted to the responses I got with no acknowledgement to my requests for information,...
Hi, I've seen one post on this here:https://communityforums.atmeta.com/t5/Get-Help/Quest-3-won-t-connect-via-Link-cable/m-p/1091387#M236482I've followed all of the directions in the list provided by the Meta Community Manager. I also uninstalled Virt...
Has zuckerberg ever try to browse his meta billion dollar store with a 12.9 inch ipad before? Apple care is required.... Its a challenge that results in my meta 3 collecting dust cause I simply do not use it.. Unless I see a direct link to something ...
Hi if I open my social menu it tells me i have to make an Meta account even tho im logged in.any help would be needed
My hands and head (my pov) float away in the direction of motion frequently on air link. I thought it was due to lag until I played a YouTube video and it goes without any hiccups while my hands float away while I shake them. This happens regardless ...
I am experiencing stick drifting on my Meta Quest 1 controller and have tried everything but it doesn't fix the problem so I tried contacting Meta Support. However, I was unable to contact Meta Support because there was no support item for Meta Ques...
Recently received an email from Meta stating that my child's Oculus account was suspended because of inappropriate age activity. I recently purchased and install a game (apparently 13+). Meta is requesting a government ID of my child in order to rein...
so basically my brother woke up wanting to play some bonelab but then he noticed his game wasnt in the library and when he went to check the store page it said he needed to by it again he doesnt have a secondary account so he couldnt been on the wron...
Hi, so I got a quest 2 and connected it to my PC, on my pc is also the Oculus app.I connect to my PC using air link and play in a good quality very few lags etc.But every time I shut down the quest 2 my PC just freezes and it wont unfreeze unless I t...
Our wrist strap broke. How do we get a replacement? Unit is 2 months old…..
air link isn't stable enough and quest link requires me to reconnect it every time.
