Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My son logged out of his account, I dont know his email address to log back in. Any way I can access it? my account is set up as supervision. Is there a way for the details to be sent to me?
I have set up a child's account and set a daily time limit, but every time my child is allowed to play, I need to login with my admin account first. How do I change which account to use at startup so my child does not have to ask me to login first?
Every time when I get into quest link It does a black screen and after 2-3 seconds it kicks me out. I don't know if it's my oculus or pc but i just bought a new link cable because it did the same on my older one but idk, please help if you can.
Oculus Quest 2 worked fine till yesterday. Today all of a sudden it prompts me to login to my account for some reason and after entering the (correct) password of the ONLY facebook account I have - it says: "This device is connected to an existing ac...
I just recently bought and activated a Quest 3 and I have not received the $25 store credit.I received the Asgard's Wrath 2 game as soon as I logged in to the Quest 3 but not see any notification regarding 25$ credit. Why are they missing and how do ...
I have linked three different payment methods now to my Meta Quest 3 account.I simply can't get a payment to go through with any of these 3 methods since I purchased the headset in December.I get all the way through including authorising the payent w...
When I do the code it not accepting my email
I am lauunching the oculus app but when i do and then try to login it says "The ordinal 345 could not be located in the dynamic link library" when it trys to redirect me back to the oculus app. Please help!
I got logged out of my other quest account and can't access the email as its on my old phone that broke and cart use my quest 2 anymore it been sat for 3 months unsed if there anyway for me to use information like the name and card on the account and...
When i open the dektop panel in the vr headset the panel is curved (see the following pic)https://i.postimg.cc/zXvNCRxk/Screenshot-2024-03-05-122024.jpgI can move it further away or resize it with the right joystick but how do i make it Flat instead ...
Hello does anyone know why my oculus quest 2 won’t download games it says installed failed then when I click try again it does nothing I’ve tried everything but nothing works
Do you fix this? Or can I exchange this?luckily I was home so it didn’t catch fire.
Can anyone help with this error message? Thanks
Every time I play gorilla tag it says not connected to room and a restart it and it still doesn’t work. Please help!
Hello, since I got my quest 3 in December it's not been able to cast to my phone. It can cast to a browser and to a Chromecast but not my phone. I've tried factory reset of q3 and redownloaded the app but no luck. It's the same when on a different Wi...
My left controller will not connect. I have replaced the battery and cleaned it with compressed air. I have updated the system. Nothing is working.
Hello I'm stuck on the home page of the Oculus Quest 2. After restoring the factory settings, the Oculus asks me to remove the tabs from the controllers to proceed to the next step, but I no longer have the tabs. What should I do? Thanks
I ordered a quest 3 on jan 29, ups lost the package, they admit they lost it. They refered me to the shilper ( meta) i have been banging my head against a wall for 6 weeks trying to get my refund, everytime i vet some drone through chat who give me t...
I purchased 3 quest 3 headsets back in February. I have to return one. I have all the boxes, etc. It's proving difficult to match the box S/N to the actual S/N on the headset and controllers. How can I get this information so I can properly return th...
Hello all,i’m facing an issue with my quest 2 where I’m connected to wifi, tested speed and it is good, but store pics and vids not showing and when I try to install anything, it just take me to wifi settings where it shows I’m already connected to ...
I don't use VR that often. However, on Saturday (the 9th of March), I connected my headset to my PC, and thus my Oculus app, and since all my games are on Steam, I tried to launch SteamVR. No matter what I did within Steam, I kept getting 301 errors ...
I understand that the serial number for the headset is no the same as the one for the headset+controllers. My problem is that I have five headsets on my phone app and don't know which device is the one I am connecting to. I see that there is a serial...
I can share purchased apps with the accounts I manage in Family on the one Occulus we have. There's never been an issue. Why on earth do I need to buy Beat Saber again?Meta gets a little whacky when the kids play on my account because of other unreso...
Brok the outer ring in the right hand metaquest 2 controller causes rhe y axis to randomly eitht get stuck or float away
After yesterday browser update on oculus3 browser crashes when playing vr movie, just exiting to main oclus home....Worked fine till update....
Hello, I bought a used oculus 2 and there is old admin account on this device. How can I remove it ?
Hello , so i have a problem that started occuring after the last oculus update , now each time i try to open my oculus software , my mouse starts freezing each two seconds , i honestly have no clue what causes this , i tried lowering my pooling rate ...
Is there a way to increase the brightness through a config file? The brightness in game is low I would like to have it a bit higher. I know the game was designed to be dark but in the daytime some areas are not very visible.
As the title says my brand new Quest 3 is suddenly having a problem when playing games on PC via link cable where if I turn a certain direction (up most of the time) the display will cut to black but I can still hear the game playing in the backgroun...
I turned ON my Meta Quest 2 today, played 5 minutes of a game in Steam VR and suddenly turned OFF. I can't turned on again. If I use a cable to charge it the led doesn't turn ON.
