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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

HELP ME META

hello team instagram my account was disabled trust me you made a mistake I do nothing that gone your instgram community guidelines @r4tsh_104 this is my username I have very important files in it please recover my account  as i said not any mistake ...

Change First and Last Name (Real Name) displayed in Oculus Quest 2

I have entered an incorrect First and Last Name on my Oculus account that is visible in my Quest 2How can I change this?Note this is NOT my Username, that is very obvious how to change. I want to change only my First Name and Last Name

pc link or air link not working

i have the oculus 3 since last Christmas. still in the box . work as a standing alone device . but after ai start meta quest link . and see on the quest3 vr screen . mc pc . i click on launch . the meta logo appear . in the VR screen . and 3 dots fla...

Meta Warranty Plus for quest 3

I was hoping to buy Meta Warranty Plus for my Quest 3 that I purchased on newegg last year, but it says my headset is ineligible. My limited warranty ended last month so Im not sure if I even can buy it now.

I need help!

Hello I need help! I let my little sister play on my vr for a while because I didn’t play it as much and my account got suspended. I didn’t know about it and I didn’t know that the way to get a referral or to ask to get it unsuspended was sent throug...

My Quest3 device cannot read room information

I developed an APP using Unity. When running on Quest3, it cannot read room data and prompts "Although the app has com.oculus.permission.USE_SCENE permission, loading the Scene definition yielded no result. Typically, this means the user has not capt...

When i updated to v71 some games just crash out of nowhere

Ive been trying to make a minecraft server with my friends usimg questcraft cus my pc broke and thats my only option, it worked before but now every time i try to type in a server ip or go in the radial menu it crashes, and thats not the only game th...

Resolved! can't use Oculus Go after Meta Account change

Hi,Meta forced me to update my Oculus account to a Meta account. After I did this, my Oculus didn't start beyond the repeating three dots... I tried everything, but nothing worked.Finally I decided to factory reset the headset, removed the device in ...

Resolved! I see Smudges inside the Quest 3 lenses

I don't know why but I have had 2 new units to, both quest 3s, the first one I dropped once, the second one I have not. It is more noticeable in brighter environments like with a light backround and black screen. It doesn't really seem to get worse i...

Help

When I access any world, I have to manually unmute everyone in the world to hear them , can someone help ?

Right quest 2 controller blinking SOS and is not pairing

I have tried doing factory reset, unpairing and repairing, resting the headset but it is still just stuck with the sos signal my quest has the latest software updates and the left controller still works fine please help if you can

Bluetooth Usage in the Meta Quest Vr Headset

Hello, I haven’t bought or ever used any of the Meta Quest VR headsets but I am planning on getting one this coming Christmas. I was hoping to get information on if the headset can be used entirely WITHOUT bluetooth and if there’s a certain models th...

Gifts not delivered

Hi,I bought two games as gifts on 2nd Decenber and they still haven't been delivered to the recipient. It is their birthday today so this is very disappointing!Thank youRay

Resolved! Oculus app will not install on different drive. Installer ask to make changes then does nothing.

I have attempted to install the Oculus app on both of my drives and it fails to install every time. I have used the steps outlined here: https://support.oculus.com/articles/getting-started/getting-started-with-rift/install-oculus-pc-app-different-dri...

Oculus quest 2 head-strap with battery CRAP WARRANTY REPAIR, Oculus stole my headset

I sent my headset battery pack for my Quest 2 in late September as the two small screws fell out of the cushion piece at the back of your head.I started this darn fiasco on September 29th of 2024. Support kept asking me to provide the same informatio...

Nothing works

I can’t redraw boundary’s my headset constantly says can not connect controllers use volume buttons to select and when I’d did start working I could only use my controllers in the game I was playing before it started bugging out it also won’t load st...

Quest 3 fan doesn't turn off

So my MQ3 froze up today. And when I tried to do a hard reset...it made a sound that can only be described as "BZZZRT" out of the speakers and then shut off. Even though it's been powered off for over an hour, the fan is still going loudly and it won...

meta quest

I gave oculus to grand kids bought a 3s is there any way we can play the same games together on the 2 headsets

Resolved! Meta thinks i am not old enough for my account

Now meta, has sent me an email of (you might not me old enough for a account) which is untrue im a 13 year old which and my birthday is at 2010 october 19 and i wrote for the birthday October 19 1990 different years cause im not comfortable enough wi...

Resolved! Controllers not working in Meta Quest Link

Headset: Meta Quest 2PC: Alienware Aurora R9RTX 2070 Super GPUIntel i7-9700 CPU32GB HyperX Fury RAM1TB Crucial NVMe SSDWhen entering into Meta Quest Link via Airlink or wired, my controllers are not detected. Steam Link also does not detect my contro...

cannot join calls

since yesterday, I have been trying to join a group call with my friends. when I try to join, I get an error message saying, “only emergency calls are allowed.” Also a new application popped up called “phone calls” but it cannot be opened. can anyone...

need alignment help

how can i stop meta quest 3 from aligning with the horizon? Before the update laying down mode would put the display at any tild ant side ect when i hit the reset view button but since the update laying down mode doesnt do that anymore, how can i fix...

SMS not received

Bonjour,Je vous écris car j'aimerais modifier mon mot de passe. Je ne me souviens pas de mon mot de passe donc je me connecte avec des numéros de récupération à chaque fois. Si je souhaite modifier le mot de passe on me demande de noter un numéro que...

Headset completely unresponsive

I haven’t used my headset for around 3 years as I haven’t been able to use it . I turned it on and everything was working fine until some games were not loading. I gathered that this could probally be because there was a lot of updates needed so I we...

Подписка по ошибке

Я захожу на monobank и вижу что с мне вписало 600грн, и виде что в истории покупок стоит подписка, которую я не покупал,я не покупал его что делать как вернуть деньги?

Laying down mode no longer works

Ever since the update laying down mode no longer works or does anything at all Is there any way to roll back the update because laying down mode has been completely destroyed by it, I try laying down mode I turn it on lay down push reset view and not...

pls Unlock my facebook account

My account has been locked from May, 31 2024. And I don't know why it was locked. I want to unlock my account because It's important account for me, I have a lot of memories in this account. (I think one reason which made my account locked is my acco...