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Forum Posts

Setting up meta 3s

I was setting up my new meta 3s headset that comes with batman arkhan shadows and then the screen just went black so I tried resetting it and now its stuck on Boot and factory reset menu

zotolu by Honored Guest
  • 319 Views
  • 4 replies
  • 0 kudos

3s setup

Meta needs to get a phone help line 

zotolu by Honored Guest
  • 92 Views
  • 0 replies
  • 0 kudos

Bathman arkham wont let me install

Hello, i purchased the new batman game and after purchase it doesn't even appear in my library to download. When searched game in the store the purchase button is just darken and won't let me select anything.

zee1390 by Honored Guest
  • 251 Views
  • 2 replies
  • 1 kudos

Meta quest 3

My right meta quest 3 controller is sticking out of the blue and I just opened it today help

Can't redeem Batman Arkham

Got an oculus for my son for Christmas. It's supposed to come with Batman, we set up his account. We are now unable to download Batman onto his headset. Can someone help with this problem? Is there a workaround?

MJmartin by Honored Guest
  • 719 Views
  • 9 replies
  • 0 kudos

amberpiscesfashiongirly1995

I want to Manage my 5 Instagram accounts on Meta My Instagram username is princessfashionamberlina12 and piscesgirlmagazines95 and amberprettyfashionmodel95 and amberbratzdolly12 and amberbrooklynnycgirl_95

account

As I was trying to set my sons vr up for first time it asked me to go on meta app which I done but as my older son has already got a vr his meta app was logged in so I tried to add new account but now it's put my eldest sons account on the new vr ins...

Golf + pass

I have just purchases golf + pass for my new meta quest 3 and the app isn't showing up only the golf + is and not the + pass Cany anyone help me as it's all very new to me

Rax007 by Honored Guest
  • 145 Views
  • 0 replies
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Resolved! Just bought quest3 and prior purchases missing

i have previously owned a oculus rift, quest 1 and quest2 but then have not used any of them for a few years. Recently bought a quest3 and none of my former games are there. I still have the emails for the receipts. What do I need to do to access my ...

iladin by Honored Guest
  • 941 Views
  • 12 replies
  • 0 kudos

Quest 2 doesn't connect to new devices

I've been trying to connect my quest 2 to my iphone. My dad has previously done so with his phone and is still able to connect to the headset. I've tried resetting apps, restarting the headset, checking the internet, bluetooth, even trying multiple n...

Date de naissance dans le compte Meta

Bonjour il m’est impossible de changé ma date de naissance sur mon compte Meta comment ca se fait ? Est ce que je peux contacter l’assistance ou autre car c’est pas du tout ma vrai date de naissance ..

Benay by Honored Guest
  • 127 Views
  • 0 replies
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Oculus quest 2 won’t turn on

Hi everyone, I’m having a trouble with my oculus quest to vr glasses. When I first started using them, I didn’t manage to connect them to the app and did a update, And I experienced the problem that everyone has with the black screen with the logo so...

account disabled with no appeal

my name is Lorraine Baldwin Nazi and my account was disabled. i started my fb in 2008. everything was deleted. i have documents to prove i didn’t do anything wrong. i have proff of my name but will happy not to keep it shown if i can just get it back...

Quest 2 not pairing to app

I bought this for my son’s birthday in July 2022, and have never been able to get past the “unable to connect to your headset” page when attempting to pair the headset and the iPad app. Seeing that others have had similar problems, I have patiently w...

Problem

Hi my sons new meta quest 3S is brand new today and was working earlier but now no games will load the Jurassic world one turns on but doesn’t let you press start and also gorilla tag is the same . Can somebody help

Order before 31 December and also get £25 in Quest cash.†

I recently purchased a Meta Quest 3S and in the description of this Product and as well at the Top of the Meta.com page it states "Upgrade to 256GB and receive £25 Quest Cash" yet I have not received it. Support have been no help whatsoever with this...

Calxiyn by Honored Guest
  • 205 Views
  • 1 replies
  • 0 kudos

TROUBLE SHOOTING NOT WORKING

Brought the my kids the META QUEST 3. As soon as we power the headset on to set it up. we seen that it said USB UPDATE MODE. I tried rebooting, factoey reset and nothing seems to work. Also i see that when you charge the headset you don't see the cha...

pecan0908 by Honored Guest
  • 193 Views
  • 1 replies
  • 0 kudos

Question.

Hi!I read somewhere on reddit that meta can remotely brick specific quest 3/s's. Is this true? if so then how would it look like?

“Error preforming query”

I currently can’t purchase beat saber on my new quest 3s. I have tried resetting the headset logging out of my account on my meta horizon app and anything else reddit suggests but still can’t seem to fix it.

Cannot create child account

After selecting 10-12 child account and entering my child’s birthday I get the following message: You aren’t able to create an account based on the information you provided. please assist

Business email

We've had our meta 2 for about 2 years now and a little over a year ago my son broke his controller and then it was just put away until recently. So when we turned it back on and tried to log in it wanted us to pair the device again but then asked us...

ON Christmas Day of all days!!

So Meta you have decided to mess up with a update on xmas day and people who have spent a fortune for there children on VR's they now cant even play on them! i refuse to accept this and me and i no others will want reimbursed something for what's hap...

I can't buy nor add a family member

@MetaQuestSupport I struggled to add my credit card, but in the end, I could do so.However, when I was trying to buy an app (Lego) or add a child (10-12) I couldn't buy it or verify my kid using my credit card. Please help me

Unable to accept referral

Hi, I want to buy the Quest 3 using a referral link my friend sent me but when I click "Accept Referral" I get the message "Unable to accept referral".

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