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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

i cant purchase (i have trouble in purchasing game )

Since yesterday, I have suddenly been unable to purchase or gift games.When I attempt to make a payment, an error message appears.I also cannot use Meta Cash.Even when I log in with a different family member’s account, credit cards and all other paym...

Quest 3 not staying connected to multiplayer room in game

I have the newest dual band router from xfinity with their gigabit connection. I need the 2.4g band for security cams I have. Everything else I have connects to 5/6g. My router is located on the second floor approx 15 feet above my head. I recently c...

Account Restricted and Cannot Request Review

Hello, My ad account and business account have been restricted by Meta but I'm unable to request a review or know what the content that caused the violation. It only states "we reviewed your business account and determined it does not comply with our...

Resolved! 'Continue in Your Browser' - App login

I am trying to log in to the Oculus App on my PC, I have plugged in my headset, I clicked 'Continue with Facebook', then the next screen tells me to: 'Continue in Your Browser. To confirm your Facebook login, please switch to your default web browser...

Unable to login to Wi-Fi issue

I'm currently living in Hong Kong, China, and yesterday when I open my headset, I was unable to login the Wi-Fi I used before. The Wi-Fi was provided by my school, and requires an account and password. Everything worked fine before, I did not change ...

76.1023 enterprise wifi issues

Just upgraded to 76.1023. I have a ubiquiti wifi access point with 5 / 6ghz SSID, WPA3 enterprise. I configured the connection on prior builds through the meta app and it worked fine. This build just complains about the login credentials. I also foun...

Meta Quest Link Software borderline unusable

Over the past month I have been struggling to get the Meta Quest Link software to work properly on my PC. I’ve been using a Meta Quest 2 and the link software for multiple years now and this is the first time I’ve ran into this issue. I use a Link ca...

Stuck in three dots and can't get my rift s to work after oculus last update

The last time I used Oculus was August 27th. After it was prompted that the app needed to be updated, I did the update, and then the rift s couldn't start anymore, it kept stuck at the 3 dots startup screen. I followed the official and others' tips,a...

Payment keeps failing

Just bought this and I’m about ready to return it for a refund. Was so excited but can’t get it to allow even a single purchase. I’ve tried using the app vs the headset. I’ve tried using various cards, PayPa, etc, and every time I try to make a purch...

Headset boots with black screen, but everything else works

So, this happened about a week ago to my quest 2 and I want to see if there are any possibilities this can be fixed myself.The Problem: As the title says, my headset boots just fine. The problem is, there is no visual display. I can still hear the au...

Controller randomly disconnects when using the meta wireless charging batteries

I’ve had the meta quest 3 charging dock for some time now. This issue has occurred from the start but I’m only now getting to doing something about it. When using the batteries provided with the charging dock, the controllers will lose connection ran...

Quest 3 is making the link connection sound countless times and stops charging headset

Every time that I plug my link cable into my headset it will make the link connection sound so many times and then finally connect but will just refuse to charge the headset. This issue as only come about over the last few days and is extremely annoy...

aggiornamento v76

Buongiorno ho installato 2 aggiornamenti software di seguito l'ultimo il V76 ,da quel momento in poi non è più possibile collegare il visore Meta Quest 3 al pc tramite cavo link.E' possibile tornare ad una versione precedente mentre viene risolto il ...

Problem with play area and room scale setup on steam vr

Hello,I have issue to change my play area in steam vr using steam link on quest 3. It’s by default 1.2m x 1.2m and when I start Room setup Vr in SteamVR, I can see in headset only Steam default room and info about next to play room setup vr but nothi...

Quest 3 won't turn on

My Quest 3 won't turn on. I tried the power button + volume down, nothing. I held the power button for a long time: nothing. The orange charting light doesn't glow when I plug in the charger. I tried multiple chargers.I think I need to return this un...

Lost/Stolen Ray-Ban Meta Glasses – No Support for Location Services?

Hi everyone,I wanted to share my recent experience and see if anyone else has dealt with something similar.My Ray-Ban Meta smart glasses were recently lost or possibly stolen, and I contacted Meta Support to see if there was a way to locate or remote...

Resume or Quit popup keeps appearing

While playing, I keep getting a Resume or Quit popup. It only appears when I move my head quickly in a downwards and slightly sideways movement, so I think this is due to the headset shifting on my head while playing. Is there a sensor inside or butt...

Boundary issues/broken making quest 3 unplayable!

Hi, so the issue I have is I can not set a stationary boundary anywhere after using the drawing one for a game. ( it would be the climbing game Climb 2 from META), meaning I am at risk of smashing into things in my room. No matter how many times I ha...

Please Help How do i Fix"We noticed something unusual and, for your security, this request couldn't

Resolved! Factory Reset/Reinstall Previous Purchases

Hello,I recently did a factory reset my Oculus Rift2. I also deleted my old Facebook account. I created a new account for my Oculus but all of my previously purchased games from my old account are now gone!  How can I retrieve all of my VR games tha...

Humble Request for Account Review and Apology - @delusionofmindss

Dear Instagram Support Team, I hope you are doing well. I am writing this with a very heavy heart. I never intended to go against Instagram’s Community Guidelines. If any mistake happened unknowingly, I am deeply sorry from the bottom of my heart. In...

Locked out due to 2FA

Hello!I hope to get some support with my Facebook account. I unfortunately bricked my phone and i can no longer log into Facebook.I had a 2FA set up but of course i no longer have access to that.One solution they offer is to approve my login from a d...

Resolved! I am having the same issues with Providing my account details

I am having trouble with Providing my account details when i click on the link there is no way to accept please help

Can't update to 76.1023

Hi guys, I have a problem with updating my quest 3, couple a days ago I got v76, and now I have 76mb update 76.1023 but headset can't install it, I press update, after some time it's says - update downloaded and that's it, it's eats memory but do not...

Resolved! Help, I can’t get NFL pro era to work on a regular quest

Is this game not able to work on a quest? If not why the hell did they allow my kid to buy on it!

{RE-ITERATION} Meta Quest Link Software Borderline Unusable

This is a more detailed explanation of my last post. Over the past few months, I have been struggling to get the Quest Link software to work properly on my PC. I've been playing PCVR games since 2022, and this is the first time I'm encountering this ...

Lost account to F2A

Sending SMS code to phone number I no longer have and when I tried asking for help in the past they ask for an ID which I haven’t ever used for my account in any way, and I don’t even have an ID. Anything I can do to get my account back?

Resolved! Boundaries Keep Resetting During Gameplay

I recently bought my Qculus Quest 2 this week. Whenever I play a game like Tetris, Star Wars Galaxy's Edge, etc, the games shut down due to boundary. Often I am not moving but looking around. I'm not sure why it keeps doing this.

Images tilted/angled

Hey friends, i have a problem: images in my headset OQ2 tilted. Hard reset and sideload did'nt help. it feels like the windows are tilted in games and applications, but the floor is flat. I think the problem is in the gyroscope. Who faced this?