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Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 38737 Views
  • 92 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Left Controller Drift

I have horrible stick drift on my left controller and nothing has fixed it. I have tried every method, but it just gets worse by the day. Its so bad that I can barely play my favorite games (which require the controller) and it is way too hard too ac...

Issues with Account

Question: I had not been in My Headset for a few weeks. So yesterday I went in. I had to log in again (Not sure why) updated everything, played a few games and all was fine. Then I went to Horizon Worlds. At first it would say error authenticating Fa...

Kappsin by Level 3
  • 203 Views
  • 1 replies
  • 0 kudos

Link cable usb issues

I'm using the official cable with an adapter to play my VR games.It always worked great, it was detecting my 3.0 port without issue but since a couple of days it now detect my USB port as 2.0 and I don't get it.And all my other USB ports (on the moth...

Hojoshi by Level 2
  • 337 Views
  • 1 replies
  • 0 kudos

creating guardian border sound is jammed in?

Hi Folks! My quest2 device does not remember guardian even though I have been using the device in my room all the time. I have been creating a new guardian over and over again. Now, when I am creating the boundary, that squeaking sound is jammed and ...

Play with FB friends only

Is there a way you can play with Facebook friends only in the VR games, without all of the other participants?

Facebook account disabled

I cannot access any purchased games from my account that was disabled using my kirkbarnett@charter.net Facebook account. I have been trying to get it unlocked since 6-13-2022. No reply as I uploaded my driver’s license and my us passport. All I want ...

Oculus Quest 2 Controllers wont turn on

My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.

I can't download the game

I can't open and download the hand physics lab game, I spent 10 euros now writes synchronization and I can't open the game, there is no such thing in other games, I decided to delete the game, but I can't download back writes synchronization and eter...

8GB - RTX 3070 ti laptop Acer

Hi, i am looking on new fancy laptop Acer AN517-55-756P. Can you tell me, if will be possible connect it by cable or air link with oculus? I have VR third day, so i am total newbie about that. Thanks.

Jirik04 by Level 2
  • 353 Views
  • 2 replies
  • 0 kudos

Resolved! Regret referral

I just activated a referral link from YouTube but my friend also has one so is there any way I can cancel the other referral link?

Oculus Quest 2

Is there a way to track ur oculus and find it or see where the last place it was because I recently lost my oculus and can’t find it anywhere

Gorrila tag won't t let me purchase

Whenever I try to purchase shiny rocks I'll get Into the screen to purchase it but I can't click on the purchase button. But when I try to buy an app off the store it works perfectly fine. I don't know what to do about this.

Help pleaseeeee

Every since I connected my oculus quest 2 to my Facebook, I haven’t been able to open anything on my oculus.. nothing works pleasee helppp

Oculus Support for their Supernatural app

I contacted support on July 16. After 10 days, the problem still persists. All support was willing to do was give me a $15 credit and told me to just not use the app. That is mot acceptable! i downloaded Supernatural on my Oculus 2. I selected the an...

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Oculus Quest 2 left controller issue

Hello, I have a problem with my Oculus Quest 2 left controller.In fast movements the following problems occur:The vibrate function of the controller stops working, then returns to work and vibrate every time it did not vibrate. Example: When I played...

Prox108 by Level 3
  • 251 Views
  • 1 replies
  • 0 kudos

Supernatural

Tomorrow will be one week since I have been trying to access the app. I have spent at least 15 hours on this issue. I consider myself to be reasonably tech savvy. After uninstalling and reinstalling countless times, I did a factory reset on my headse...

Files dont appear on unknown sources

When I try to download the files over and over again and it doesnt work I have unknown sources on but when I download the files they dont go on to unknown sources

3 dots then black screen with Oculus Quest Link

Using a cable confirmed working by others (Amazon Basics USB 3 3M) and GTX 1650, 16Gb, Ryzen 5 3550H based laptop I'm having problems launching Quest Link! Headset is recognised and passes text in Oculus Desktop software and prompt appears in headset...

Controller not working (quest 1)

Like many others I have an issue with one of my Oculus Quest controllers  It has been three years since I bought it. I used it a lot in the beginning but for the last year and a half I haven't used it more than a few times. Now I want to play again ...

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