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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 40748 Views
  • 102 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Meta Quest 3 Controllers won't work

So I had my Quest 3 For 2 months now and it's February and my Quest 3 controllers won't work So let Me tell you what happened so today I was playing on my Quest 3 and I got a new battery pack and when I went back on my headset the right Controller wo...

Sybock by Honored Guest
  • 362 Views
  • 2 replies
  • 0 kudos

Resolved! I expect you to die not installing

Yesterday I decided to download all free trials of the I expect you to die trilogy. After playing them all I decided I was gonna buy the first game. When I was gonna buy it I saw it said “included with meta quest+” so I decided to get the 1 month fre...

Meta Quest 2 Couch mode gone

As per AliceinVRworld Meta Quest SupportRegarding "couch mode" I am currently looking into this as others are having this issue. Please whoever is having "couch mode" issues make a new post about this. What happened to couch mode? It was there until ...

Resolved! Dance Central refund

I really enjoyed this game but it hasn't worked for months now. Is there any way to get a refund? I have visited the Dance Central support discord and the developer has stated that there is no planned fix at this time.

Oculus quest 2 keeps restarting

My Oculus will start up without me touching it and it's stuck in a cycle where it'll restart wait a bit then restart again. And it keeps doing this. My game crashed a week ago and it keeps doing this over and over now. What do I do? The meta quest su...

Voice Communications Restrictions

I would like to restrict my child from talking to other unknown people in games. I’ve searched high and low and cannot figure out how to do this. I would like him to only be able to communicate with those who are in his contacts.

AVB2012 by Honored Guest
  • 304 Views
  • 2 replies
  • 0 kudos

Meta Quest Pro Controller Tracking Issue

Hello. First of all, I apologize for asking through a translator. I'm using a meta quest pro, I've already been swapped for a new product more than 3 times and these issues have persisted, so I'd like to hear a similar case to mine or a developer's o...

AC110 by Explorer
  • 1789 Views
  • 10 replies
  • 1 kudos

Referral link with a $30 coupon

Before buying my Quest 3, I heard about a referral link from a friend, which, when activating the helmet, can give us two $ 30 per account. A friend gave me a link, I opened it in a browser, and it opened the Meta Quest app on my phone, in which I ju...

Morozic1 by Honored Guest
  • 228 Views
  • 1 replies
  • 0 kudos

Language Arabic

Why is there no Arabic language? I lost 400 dollars, but after checking the VR oculus 2 does not support the Arabic language, what is the solution There are all languages ​​except the Arabic language and most of the people around me when the update w...

How to watch NBA games in Australia on Quest?

Hi there,I've been a League Pass subscriber forever, and a Quest 2 owner for a while now too. I've found there's no NBA app for Quest, and the browser says I need to install the NBA app.Is there a way to watch NBA games on the Quest, either in VR or ...

StMad by Honored Guest
  • 308 Views
  • 0 replies
  • 0 kudos

Missing store credit - no support whatsoever

I’m missing over $30 in store credit from a gift card I purchased during Christmas and after two weeks of basically no help or response from meta, and having been passed around THREE times to THREE different people, I’m literally nowhere closer to ge...

beebe3 by Honored Guest
  • 350 Views
  • 2 replies
  • 0 kudos

Controller and hand tracking stopped working

I got my Quest 3 10 days ago and everything was working perfectly, until today I got home, put on the headset to check the battery, put it to charge so I could use it later.When I got it, the hand tracking was working, but the right controller wasn't...

Resolved! Updated to v62 and environments have disappeared! [ignore]

Recently updated to v62 on the Quest 2 and the environments are missing in Settings > Personalisation.I can only see my custom ones. Even the default sunny canyon with air balloons doesn't show in the list. The canyon environment itself is loaded fin...

Resolved! Adding second account, stuck in set up

Hi, I have set up my quest with my Facebook account. Through the Meta family account set up, u have created an account for my 12 year old child. I have set up the parental watch for this. Her account is set up and works and I have added her through t...

Referral Link Haven't Gotten Credit

I had sent my friend a referral link and we had expected to get it within the week after he set up his headset. It has been a week and we began to get concerned so we looked into the conversations on here. With that, we realized that we didn't even g...

pokefox01 by Honored Guest
  • 305 Views
  • 3 replies
  • 0 kudos

Hand Tracking option not working

I go to the hand tracking setting and try to turn it on, but then it send me to a message that just says “enable hand tracking” with nothing to confirm or anything like that, when I try to exit it shows that it didn’t even turn on, please help

Adding another account no 5 digit code

Trying to add another account which was successful. It’s the meta quest app I’m stuck on and pairing it to my app. But my accounts there and it finds the headset just doesn’t give me a code Inside the headset.

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BNE187 by Explorer
  • 489 Views
  • 3 replies
  • 1 kudos

Among us audio chat fault? Quest 2

Hi my daughter is currently playing the new Among us game on meta quest 2 that was released yesterday. The first time playing last night was amazing she loved it. but tonight when playing there’s no chat audio sound at all, iv allowed access to recor...

Connor87 by Honored Guest
  • 4463 Views
  • 5 replies
  • 0 kudos

Resolved! Impossible to login Oculus PC app

Hi,I have installed the Oculus app for Windows in order to use Quest Link with my Quest 3.However, when I click on open with a Meta account no web page open for me to be able to connect and It does not work with my Oculus account. The Help Center lin...

lost all my games i bought!

I factory reset my quest because it wouldn't pair to my phone or PC. after the factory reset it did in fact connect to my phone. but now all my games are gone! this jsut happen but yesterday i changed my name on facebook because of people trolling me...

pinv0 by Honored Guest
  • 272 Views
  • 2 replies
  • 0 kudos

Pass code

Can someone explain to me how in the space of my child taking the headset off grabbing food and going back to it, why and how it now needs a pass code we've never **bleep**ing set!!

Quest 2 Constantly Rebooting

No longer a fan of anything to do with Meta, and will begin ACTIVELY turning any person I talk to away from the Quest 2, Quest Pro, Quest 3, or any related products. My quest 2 is now an expensive paperweight. Sometime after system version 40 is when...

Asgard’s Wrath Bug Bes’s Horn

I knew to buy another horn from Bes, but when I got back the guard won't spawn, it's just black when I go through the black loading screen, after I'm right back at the spot again and the guard won't show up. I’ve tried reloading an old save. Is there...

bethanyjj by Honored Guest
  • 791 Views
  • 1 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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