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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Password no longer works. Tried factory reset. After I turned it off and back On. No longer works
Password would not work. I’ve never changed it and it has always worked. So, factory reset was my only option. Looked up how to do factory reset. Turned quest 2 off. Then used the volume/power combo to try factory reset. Image poped on screen for fra...
warranty in date to out of date in less than a minute
This evening my Quest 2 is only showing a black screen, was played for an hour put on charge and now we can hear the music and see volume graphic but nothing else but black. i went into my account and to get some help and my device was showing in war...
Resolved! Intel ARC A770 and Virtual Desktop compatibility
Does anyone have the Intel Arc770 graphics card and is using it with virtual desktop on Quest 3 because I want to buy VD but I can't find anywhere if anyone uses that graphics card and is it compatible with VD and if anyone also uses MSFS 2020 and ca...
Video Recording, no video output in recording, when in call via messenger
So I started a longer recording while doing some physical activities in the quest 3, the recording was about 1 hour and 19 minutes.While taking a video recording, I called someone via the messenger app, and in that call I pressed the cast/share scree...
how to fix Oculus is not set As the default openxr runtime
everytime i click on the button to set it as default it does nothing
false boundary warnings on q3. help anyone?
hi.my quest 3 flashes the boundary and turns on passthrough in short glitches from time to time even though i am not close to the boundary. this is really bad when i am playing games since it makes me drop everything in the game and everything freeze...
Meta quest referral link is broken
I cant accept a referral link because it sends me to a error page the moment i log into my account, is this a region issue ? Do I need to link my meta quest 3 to my account before accepting the referral ?
Suspended account
My 11-year-old child with autism has had their account suspended for unknown reasons, leaving us unable to use a $600 Oculus device. As any parent of a child with autism knows, this has caused significant emotional distress for my child, and it has b...
Resolved! Quest 2 controllers not working
Both of my controllers will constantly not be able to be tracked or have any buttons work. They are connected and have a full battery but still nothing works. I've also tried reseting my headset and I am not sure what to do because I have tried every...
HI
Hi I ordered a oculus quest 3s i just got it delivered today i got 3 month trail for quest+ but i am not seeing my batman arkham shadow redeem code Can you please help
How can I change my Gmail account for oculus account
So I no longer have access to my Gmail account I've used for my oculus account, and I wanted to change my store pin but that's when I realised I need to receive a gmail verification. I need to change my Gmail to another one but I can't find the way t...
Oculus link grapics card not supported
Hi! I have an gtx 1050 TI and when i open the app it's says graphics card not compatible.Can somebody help me?
richiesta #07679138 - credito per "referral link" in DOLLARI, dovrei riceverlo in EURO
Buongiorno, ho accettato un invito da un mio amico per l'acquisto del Meta Quest 3 ed avrei dovuto ricevere 60 EURO di credito.Nel mio portafoglio mi ritrovo 60 DOLLARI di credito che sono di meno di 60 Euro.Vorrei avere il mio credito così com'era s...
I can't login to my Meta account
Hi, I can't log in with my meta account that I migrated from Oculus because it asks for two-step authentication that I never activated. I do not have an authentication app or recovery code. Until today I always entered the application Meta Quest Link...
Right controller buttons not working except for the meta quest
Weird issue I ran into today, the right controller tracks, and it recognizes the meta quest button, but all the other buttons are dead except the analog stick which corresponds on the digital controller (not the other buttons though), when I try to c...
Good Fing Lord is there a way to email Meta for support?
I've been to maybe 50 pages and still have not found an email address for support. It's almost as if Meta doesn't have customer support but instead just has endless loops of selfy-helpy pages, no of which address my issue.
my quest 3 controllers have charging contacts while others do not . Why?
I bought quest 3 charging dock from meta. Problem is my touch plus controllers which came with the quest 3 headset has charging contacts on the battery cover. It will not charge on this new charging station which is made for quest 3. Did meta change ...
Meta quest 2 cannot be turned on or fully charged, the power light does not work
I bought meta quest 2 yesterday, after the first launch I failed to connect to the phone. When I reset the device, it did some update, after which the screen turned black. The device no longer responds, it is not possible to turn it on, charge it, or...
Problemas para iniciar seción en facebook
Hola amigos quien me puede ayudar. Soy artista de Colombia soy pintor. Lastimosamente facebook el 18 de diciembre cerró muchas cuentas sin decir motivos no tengo nada malo en mi cuenta y no se cómo puedo recuperarla dice que va quedar inhábilitada y ...
Device Referral Region Lock?
Hello Friends,Currently, I am living abroad in a country that isn't included in the referral program. My cousin just bought me a Quest 3 in the US and will bring it when he visits me in a few days.My question is: how can we bypass the referral region...
Controllers vibrating every 5 seconds, Screen still black.
Hey there, I Have ordered quest 2 from 2022-2023 for almost 2,000 riyals, And In December 20th 2024, The problem came up, My Controllers vibrating every 5 seconds, And my VR screen Is black, I tried multiple factory resets, Now it worked once, and th...
Payments not received for 3 months.
HiMy original bank details for payouts did not accept USD, I then updated to these details.I still have not received any money for any of the sales.Can someone look into this and send all back dated payments and future payments the correct bank.I als...
Account Recovery
Hello,I'm logged in in my Quest 2 in my account, as well as in the Meta Horizon Desktop App. I switched phones and since I haven't launched the app until now and I can't seem to log in. I don't know if it's some changed policy but I try logging in an...
Meta account wrongfully suspended
My Meta account email: (redacted) user name: (redacted) was wrongfully disabled/suspended. I would like to appeal for the wrongful suspension. I have tried many times and have gone through many rabbit holes to appeal for my account to be reactivated ...
Resolved! Facebook
Your Facebook account was suspended because your Instagram account georgescott7089424 doesn't follow our rules.You have 180 days left to appeal. Log into your linked Instagram account to appeal our decision.And I think this was a mistake because I do...
I can’t follow a friend on Quest
hello meta, i cannot follow my friend or invite her to certain games and when i try to make a group chat with her it’s always a problem, i haven’t blocked her and she hasn’t blocked me and we just can’t follow each other but i’m able to call invite a...
MetaQuest2 -
Did everyone know that if you purchase from a third party reseller that you should ask them for their original receipt - because if you EVER have an issue and do not have that receipt - not your receipt from the purchase - but the resellers original ...
Battery Leaked in controller, Showing SOS signal
My battery from inside my controller leaked into it and not hasn’t been working after cleaning it, leaving it out over night, unpairing and re pairing it, factory resetting the headset, changing the battery. Nothing
Experience using meta ai
Meta AI provides quick and efficient answers. 4th. Learning abilities: Meta AI is constantly learning and improving its capabilities. 5. Accessibility: Meta AI can be accessed through a variety of devices and platforms. Benefits 1. Improving knowledg...
Meta Quest 2 Stuck on Bubbles screen after reset.
Hello, My Meta Quest 2 is stuck on Bubbles screen after factory,, reset, and i can see in the web is a lot of users whith the same issue and i cant find any solution, please is posible to fix this error, if not please let me know for stop waste my ti...
