Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I was having problems with defector crashing right after starting a new game so I updated my graphics cared driver(gtx 1080ti) and also uninstallled and reinstalled the game. Now when I launch the game I can start a game and talk to the first lady wh...
Hi, does anyone know what happens if a courier loses your parcel? I was supposed to have a headset delivered last Thursday, I was given someone else’s parcel by Yodel. They have given me the run around all week and today have told me to contact meta ...
Can someone look at my account, I'm unable to download Beat Saber on Quest
I just upgraded to a new 128 gb Quest. Do I have to wipe out all data from the old one first and then set up the new one? or can I just pair the new one first then transfer everything.
Hello, I encountered a problem 2 months ago when purchasing. the headset is simply updated endlessly. I set the new firmware version to download and it downloads endlessly. Today it was updated all night and still the same. and even if I exit the upd...
My quest 2 does not connect to my wiFi due to "Limited connection". I've tried everything, even hard reset, but it doesn't help. Tell me what to do?
Game play is fine, next target is to "Enter Destinies Mirror" in the Inbetween but cant move around here, any ideas that dont involve, Jump backwardsskip twicereset everythingKick the DogLick a doughnutstart praying
I have not used my Oculus Go in several months and went to use it for a project. I put a new battery in the controller and charged the headset. I turned on the headset and it was not recognizing the controller. I tried several times to re-pair the co...
Please help! In order to use the VR, it says to set up a metaquest and Horizon profile, but we already have a meta-quest account. Does this also mean that we have a Horizon account? I am signed into the Metaquest account, but I don’t see where to put...
I have tried adding different cards I have and using PayPal. None of it works. And private messaging Meta gets me no answers. It has been 2 weeks and still no answer. Is there a number I can call. This messaging back and forth and only getting a resp...
What do I have to do to get actual help with adding a cars? Can not add a card or use PayPal. Messaging Meta does not get me anywhere. Takes days for a response.
Hi, my Oculus Quest had an old version (January 2020) and was unable to carry out a software update. I followed instructions and eventually performed a factory reset. Now it shows a banner of the oculus app for smartphones. Leaving the Oculus Quest p...
So I logged into gorilla tag and ima be honest I use mods but not for bad just to make sure everyone had a fun experience and wanna stay longer. But today juin 4 2023 i got banned for 4 weeks so i would pls ask for someone to change it to something m...
I am typing this in meta quest oculus quest 2 and it is sort of work but the meta quest hoziron monitor is too small and too blurry. I tried the browser and I can watch movie UHD no issue. Is it possible to adopt most of what you built for the browse...
Password would not work. I’ve never changed it and it has always worked. So, factory reset was my only option. Looked up how to do factory reset. Turned quest 2 off. Then used the volume/power combo to try factory reset. Image poped on screen for fra...
Had the Pro for 6 months now, today it started having issues re: battery life. I was using it in standalone for a while, battery said it was over 90%. Suddenly it switched itself off saying battery was low. I turned it back on and plugged it in via w...
The charging port on my son's oculus quest 2 has melted while charging with the cable which was supplied when I bought it , is there anything Meta will do about it
I swear, any time my headset (quest 2) has an issue and I’m come looking for help with it, the only solution is to factory reset it. And half the time that doesn’t even work, along with how it’s not good to factory reset any device multiple times. It...
Hey there! So I just got a faster Laptop and somehow it’s the wireless airlink will not work. The older computer (definitely out of date) is working to connect to the Oculus 2, however my new Laptop it won’t work. It won’t even show the PC when it’s ...
Most times I put my headset on with passthrough enabled the virtual home environment flickers disruptively for a few seconds in my view.I had the same issue in v62 but also the menu would appear far away which appears to have been fixed but the flick...
I have purchased an app for my son i can see the notification to give permission but when i go to click on it it is lagging
Hi, I can't add any payment methods to my account. I've tried 3 different debit cards. I've tried 3 different browsers and I've even tried the Meta app. Every time I press add card it says "Sorry, we couldn't add your payment method." I have funds on...
I have a Quest 2 with PC Link to a Windows 11 PC. It works perfectly, and I can play any PC VR game with great frame rate and graphics. I have a top end PC which exceeds the Quest 2 specs and is fully supported. The system works flawlessly. My issue ...
My Quest 3 link (cable) was working fine last night and it's not working today. I try connecting in my headset, three dots show up for a couple seconds, and it goes back to the headset home screen.I factory reset my headset, I made sure I wasn't in p...
Hi, I'm trying to get my panel pullout working with the latest update. I'm experiencing a problem where when I do a panel pullout on a window, it shows an exclamation mark.Using my mouse I can interact blindly with the window but since it displays on...
Hi everyone,I have a problem with a brand new XPS 15 9530 laptop when starting the Oculus app.Each time I start it, it says that it is not compatible even though I have a supported configuration.I ensured that the discrete GPU was used when starting ...
I have a 60$ credit in my account but there is not an option to use the credit when purchasing a game. Any ideas on how to use the credit instead of my debit card?
Hello everyone , I just received my quest 2.When I powered up, everything works greatHowever, on the right side screen, there appears to be a small black line in the image almost in the center on the right side, like half an eye lash. It's very distr...
My headset won't turn on and won't charge. I use the original 18w cable it came with. It still works because it charges other devices when tested. I also have a battery head strap and whether I plug it into the head strap battery or directly into the...
WHILE I BROUGHT MYSELF A QUEST 2 AND AFTER A WHILE THEY SAID THAT THEY THINK THAT IM BELOW 13 AND THEY SENT ME LINKS INTO MY EMAIL BUT NONE OF THEM WORKED THIS IS SOME OLD BULL CRAP META QUEST MANAGER YOUR NOT BAD BUT YOU WORK FOR A BULL **bleep** CO...
