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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Blurry edges with clear rectangle center

I was playing a game on my quest 3 and quickly noticed that the edges (peripherals) are very blurry and you can easily tell where the line is on the screen that the blurry parts start. I have a clear detailed rectangle and everywhere else is blurry. ...

JNav211 by Honored Guest
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Resolved! Can I replace Quest 3 controller joystick with a Quest 2 one ?

As title says. Can I replace Quest 3 controller joystick with a Quest 2 one?My left controller joystick has started bouncing all over the place in certain places when moving. It's manageable, but sometimes I will move randomly in games in direction I...

Rociel by Explorer
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  • 11 replies
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my payment system suspended.

for the past 2-3 months i was trying to add MY card but it didint work. Then i tried with my MOMS card (under her premission) but it didint work Either.. THEN i tried with my FATHERS card but it still didint work.ive sent an e-mail to meta for only t...

My Face Book Account was suspended

My face Book Account was suspended for issue in instagrame account. but I can't understand what about that issue. Please recover my account again. Thank you.

udara by Honored Guest
  • 91 Views
  • 1 replies
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Meta quest mobile website is not working

Just got a new Meta Quest 2 today, and have been trying to set it up for 6 hours, but the same issue is blocking me. It is requiring me to sync it with my phone using their meta quest app, which i downloaded without issue. And creating a Meta account...

CrisPMeme by Honored Guest
  • 1325 Views
  • 4 replies
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Add A2DP ,HFP and Le audio profiles

Added bluetooth support for bluetooth profiles like A2DP, HFP and Le audio i.e allow standard bluetooth framework from android aosp and treat quest speakers as system speaker for quest 3 to use 3rd party wireless buds like Bose, samsung. For complete...

Reinstall of PC O/S now can't log in to metaquest link

Good morningI've had to re-install the O/S (windows 10 enterprise) to allow it to connect to the work network to meet our SOE guidelines. The oculus software installed OK, but now that I've reconnected my cv1 headset and sensors I can't log in using ...

Urgent: Facebook Suspension Preventing Access to Quest Account

Two weeks ago, I tried logging into my Quest account, but it asked me to reauthenticate. When I attempted to connect using my Facebook account linked to my email REDACTED, I received a message stating that my Facebook account was suspended. The reaso...

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Link issue on Quest 2

Hello, I'm having trouble using quest link. Every time I use link with a cable or air link, the space doesn't render and is very laggy and unusable.

Screenshot 2025-03-06 202909.png Screenshot 2025-03-06 202839.png
Liquid1 by Honored Guest
  • 104 Views
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T1 charging head strap for Meta Quest 3

So I purchased a T1 charging head strap for my Meta Quest 3 and on the right side there's a small hole for what looks like where a screw goes I don't know if anyone knows where to buy one any help would greatly appreciated.

Meta

I factory reseted my meta when I came back it still says that I'm connected I want to play with my friends and family but I can't anymore I'll try asking chat CPT but nothing helped please help me

Quest Link Artifacting when ASW is enabled

i get lots of artefacts when ASW is on and I'm looking towards a large area of something the same colour eg the sea or the sky when playing a flight simulator. It only occurs when ASW is on and isn't the normal artefacts associated with ASW. It happe...

Control headset for disabled friend?

I have a friend who is an incomplete quadriplegic. If you don't know, that means he has some very coarse movements with his arms, but no control of his hands. He can move his wheelchair, and that's about it. He certainly doesn't have the motor skills...

cant buy my games

hi meta i am on the meta quest 3s and when i try to buy any game it says Request not completed we notice something unsual and for your security this request could not be completed Please try again later or visit our help center and i am really annoye...

I can't log in to my Google meta quest 3 account.

I can't log in to my google meta quest 3 on the Lidia *** account, where I have purchased the games, because since 5/03/2025 Facebook has suspended them because another instagram account named cam****, which I don't know and I certainly didn't claim,...

Blocked Facebook and insta acount

This is really annoying. You have blocked me on both insta and Facebook saying I have broken rules in instr. I have not commented or posted on instra for well over a year. not have I posted anything bad. I can’t get in touch with anyone to get unbloc...

Pswi123 by Honored Guest
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Démarrage impossible

Bonjour je viens d'allumer pour la premiere fois mon quest 3 Il démarre mais il ne reconnait pas les manettes j'ai beau changer les piles etc la première chose a faire c'est d'appuyer sur la gâchette pour configurer le casque mais impossible de passe...

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Baba29 by Honored Guest
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Blade and Sorcery Nomad 1.0.7 Not Installing [solved itself]

Game worked great for years and have never had a problem when an update released, but this time it simply wouldn't update. I would start the update from the quest library, it would say it's in the queue for a second, then it goes back to the previous...

Puerto Rico excluded to buy in meta quest

Puerto Rico, part of usa was excluded to buy in meta quest account. I don't know the reason.I tried with credit card, I tried with paypal and always failed to buy games. Anyone know if can i buy a meta card from Walmart online and add it to my ac...

What is the MOST FUN thing you’ve ever done in VR?

For me it was Star Wars Squadrons when it first released. Zipping around asteroids performing evasive maneuvers in a tie interceptor whilst really feeling like i was sitting in the cockpit glancing around to get a better view on my target just got th...

konetbo2 by Honored Guest
  • 120 Views
  • 3 replies
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Meta Quest 2 Stuck in Boot Loop – Factory Reset Not Working

Hi Support Team,I recently got a Meta Quest 2 for free, but it's stuck in a boot loop. When I turn it on, it shows the Meta logo, plays a sound, then displays three dots, plays another sound, and then turns off automatically.When I access USB Update ...

Fatheen by Explorer
  • 184 Views
  • 3 replies
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Cannot change child's birthday

I need to edit my child's birth date. It was entered incorrectly and setup as a supervised/junior account. When I go into the profile to edit the birth date, it says it cannot be changed and contact support?

Parental Supervision: VR Time showing 0

I am very frustrated with parental supervision. I can block specific apps and that seems to work. However the VR time always shows as 0 and it doesn’t show me what apps are being used. I have tried:1. Inviting my teen from my app. He accepts the invi...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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