Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
Whenever I turn on my oculus, it goes to the oculus symbol, but then it
goes gray and then turns off I’ve tried logging out and logging back in,
but it still does not function. Both of the controllers are charged. I
don’t know what to do. It’s been l...
HELP!!I updated and restarted, 4x, but never received any prompts. Moved
to my Oculus app and it stated to update to a new Meta account, so I
created an account using my email. Eventually my headset showed a code
to pair. When I went to the pair page...
My Corporate servers were easier to setup than these things. I purchased
two quests for the family. I have a facebook account but my parents,
wife or teenage son does not. How do I get the second Quest setup?
So I'm trying to pair my oculus 2 head set... On the screen it's giving
me a 8 digest code with both letters and numbers. On my phone it is
asking for only a 5 digest code only numbers. What code do I put and
where do I find this 5 digest code?
I'm having trouble adding a second Oculus account to my Quest 2.After
entering my email and password, the hourglass stays on for a few seconds
and then jumps back to the screen from which I can choose to log in with
Facebook or Oculus.Impossible to l...
I have been trying to enter Horizon Workrooms since last Wednesday but
with no luck. I have tried factory reset three times. All I get is an
error message - ""error occurred while navigating to the meeting room".
My colleagues have tried helping me b...
I don’t know how to check the date when I got a game. I’m a competitive
gorilla tag player and I would love to know when I got the game. I’ve
searched everywhere “How do I check when I got a game oculus quest 2.” I
can never find someone telling me h...
I've had my Oculus Quest 2 for a bit over a year now. I haven't
installed any games onto it in a long while, like 6 months. I wanted to
buy a new game a few days ago, so I went onto the mobile app. I can look
up games, but clicking on any of the cate...
Iv noticed that my boundary on the quest has suddenly stopped working
well. I'll be playing vrchat and I'll be flung around. I have reset my
boundary, moved lights around in my room so it's brighter, I have
restarted my headset as well only for a bri...
Seriously. Quest 2 sucks. It hurts my head no matter how I wear it.I've
scoured the internet and the only "solutions" involve spending more
money, which I shouldn't have to do; the base unit should be comfortable
right out of the box. The problem is ...
My wife's old Facebook account had all of our purchased games. Her
account was hacked and blocked, and there was no way to appeal or
successfully contact FB.Since then I've created a Meta account for our
Oculus, but all of the money spent on old game...
Recently whenever I play a game on my quest 2 it will randomly go into a
black screen for a second or 2 and then put me right back into the game
where I last left off. It doesn’t restart the game or anything. This
crash happens every couple minutes o...
Hi, as usual I have tried to record a video in HW for my IG page but
this time my voice does not get captured. I am recording with the
limitless front camera option (not through the 30sec photo tool which
works fine) but while the sound of the world ...
Device is shutting down when powering up or lately during game play
lately.1. Device is fully charged2. Choosing power on, 3 dots or the
infinity display comes up, then tone sounds and powers off. 3. hold
power for count of 10 to 15 seconds, same thi...
I just bought a quest 2 it worked for a few minutes, charged it, then
now it's bugging saying tracking issue and that message is bouncing
around on my screen and the controllers just constantly vibrate I have
no control over the screen. Please I've b...
HiI purchased two apps while I was in Meta Quest app under Parent
Supervision and the submenu for my son's thinking they would go to him,
but they went on my account. How do I have them changed to purchase as a
gift and sent to his account or be refu...
I bought a Headset for my son,s birthday on Christmas/ black Friday when
there was an offer for 90$ store voucher but did not get any. When I
contact the support person, he said we don't have any proof of such
offer. What is the problem with you?, th...
I sent my headset ( faulty ) back around 5 weeks ago. Despite messaging
and opening up a ticket I keep being fobbed off with its being
investigated! Any idea how I escalate this as I am not getting anywhere
Has anyone else experienced issues regarding purchasing an Oculus from a
referral link, being denied the credit, and customer service having the
wrong information? I purchased this product from a referral code, gave
it to a person as a gift, who acti...