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Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 69 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Moving account from one Quest 2 to another Quest 2?

What's the most efficient way I can transfer my account and other data/settings from one Quest 2 to another one and ensure minimal or no data loss? Background: I got a Quest 2 from my company to work on a project. That project is now complete, and I ...

Resolved! Quest 2: Image too dark

Hi, folks! How are you?I'm thinking the image of my quest 2 strange, the games are very darken and it's often impossible to see anything in a closed environment. I would like to know if there is a way to lighten it, some configuration the Quest 2, so...

Rph0112 by Explorer
  • 3 replies
  • 0 kudos

Tracking lost error

My oculus quest 2 has been acting a bit weird and by weird I mean there is a glitch where when ever I go to play a game or turn on my oculus it says Tracking Lost I’ve cleaned the lenses, changed the lighting and nothing. If somebody knows how to fix...

Resolved! Oculus logo fading in and out while trying to boot it up.

Whenever I try and power on my oculus(Quest 2) it simply shows the logo and its animation and then after a while it starts fading in and out never actually booting up. Is there a way to fix this without factory resetting the headset as I've tried pra...

Resolved! My quest crashes when I look down

The problem is if I look down abruptly, my head strap (using the BoboVR S3 Pro) moves a bit the Quest 3 that originally sits on my nose, like a gravity pull downwards due to the speed momentum. At that moment, the screen goes black, while sound conti...

Nabuhris by Honored Guest
  • 9 replies
  • 0 kudos

Resolved! Locked out of account due to lost 2FA app

Hello everyone, I’m on a alt acc rn I have a really big problem so i setup/created 2fa on my main account and it was all set up but a day later I accidentally deleted the Authenticator app and I cannot sign in anymore because I don’t have the verific...

Resolved! Quest 2 Height issue

For some unknown reason my height got super tall and i can't get it down, i've tried pretty much all i could. I've reset the boundaries I've cleared all the boundaries I've reset the floor multiple times Nothing has worked out, please help me, i'm in...

Resolved! How to fix Rift S USB reconnect issues

Even though I have a quest 2 I decided to get a Rift S to connect to my PC instead, I had problems where it required the USB port to be changed each time I turned on the PC. I read all the forums I could find including Reddit and nothing worked. So m...

Resolved! 8 year old rang up 180$ in Gorilla Tag shiny rocks in 10 mins...

Two days ago our 8 year old was playing gorilla tag and I got a paypal fraud notification about unusual spending. He'd been able to just slam the button and ring up tons of whatever the hell shiny rocks are... I've contacted Meta support email and th...

Intelekt by Explorer
  • 15 replies
  • 1 kudos

Resolved! Controller replacement- damaged ring

so recently i had my little sister sit on my oculus quest 2 controller snapping the ring of my left controller we tried super gluing it back to get her but it randomly teleports we have tried all the stuff we can but none worked my warranty is still ...

Maxkeeb by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! Oculus app stuck on “pairing your quest 2” screen

Title really says it all. My oculus is stuck on the paring your quest screen. My phone says it’s connected but the app is stuck. I have already tried deleting and reinstalling the app and turning on and off Bluetooth so I don’t know what to do.

Resolved! Email and notification issue

Somehow forum notifications aren't working properly anymore since yesterday.Not by email and not the notifications here in the forum either. I happened to see that a user replied to a post I made but I don't have that in my mail or notifications. It'...

Resolved! Charging quest 2, turns on, shuts down, repeats endlessly

When charging my quest 2, it keeps turning on, loading with the meta logo, showing the powering off/shutting down loading screen, then turning off, about 5 to 10 second delay then repeat.This has been happening when I've been charging it for the past...

Resolved! White horizontal stripe across screen while using link

Headset seems to work fine stand-alone. I use the headset with IRacing, and often (not always) get a translucent horizontal stripe across the screen after about 15 minutes or so. It doesn't feel like the headset is overheating. This doesn't show up o...

Panzer_mk2 by Honored Guest
  • 1114 replies
  • 34 kudos

Resolved! Ghost Giant BUG in game

Hi PLEASE HELP!!! Had this game for 4 days now, not go passes the setup screenyet !! I am stuck just purchase GHOST GIANT game for the Quest but it won’t load,I have seen someone else with same problem on some forum, I cannot get passed the calibrati...

Resolved! Research Study Compensation

Hello, I participated in a Meta Quest research study well over a week ago (June 18) and have yet to receive the agreed upon compensation. I tried to email the research team several times, they don't respond. I have a signed contract with them and ful...

Ferris by Honored Guest
  • 2 replies
  • 0 kudos

Pickleball one

I have a meta quest 1 and just bought the game pickleball one. My headset says the game is for my headset so I downloaded it. I downloaded version 1.4.7 but need update version 2.4.7. But my app on my phone says it is not for meta quest 1, please fix...

snow40 by Honored Guest
  • 9 replies
  • 0 kudos

Free trial

So, I got the virtuoso free trial. And then afterwards I uninstalled the game. The today I bought the game, and it said "24 minutes left on trial." And so I went to start the game after I bought it, and it installed, and then it said "free trial up!"...

DapperMen by Honored Guest
  • 4 replies
  • 0 kudos

quest 3 headset very quiet with headphones plugged in.

I have been using my quest 3 for about a week now, the built in audio is ok, but whenever I plug in any headphones to the headset its so quiet even on the max volume, I have tried 3 different pairs of headphones ranging from over ear headphones to ea...

Zlavus by Honored Guest
  • 4 replies
  • 3 kudos

Resolved! Switch User dialogue popping up all the time

I have two quests and on the second one I have another account as a secondary account so that I can play some games with a friend if they use my other one. However every time the oculus wakes up it asks me if I want to switch accounts and it is very ...

Sisojo by Protege
  • 29 replies
  • 11 kudos

Quest 3 OculusClient.exe will not show via link cable

Previously I was able to show what I saw from my VR Quest 3 via OculusClient.exe (ya know the so called hidden streaming application), I have a windows 11 PC and my Windows Defender is on, yes. I have tried running as administrator, tried running in ...

Having trouble getting into my quest

When I boot up my quest 2 it does the normal thing were the blue symbol spins then at the end it says system something something is not working and an option to close app or app info then it doesn't let me do anything and it powers off and when I pow...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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