7 days without any relevant support

Hello Since 7 days when i want to order a new app or game I get the message " fonctionnalite indisponible"12 different people ( or bots ?) required me to perform bunch of tests ( from app, web, oculus, different bank accounts, different networks, dif...

About the controller sleep function

Hello Up until now, if I set``Movement tracking → Automatically switch controller and hand to OFF'', it would not go to sleep even if I left the controller behind, but in the past few days it has suddenly started going to sleep. It happened. Does any...

Oculus account lost was told I cannot recover them.

I lost my oculus account because I was not actively using my headset, I got the run around with support who was doing the best they can with what they have. However, I still don’t have my games back, and I spent a lot of money on them, it’s not fair ...

Meta quest app stuck on "check your cable connection"

Hello, so i tried to go on the meta quest app so I can pair my headset to my pc, but i don't know what but i think i pressed a button and now its stuck on this screen. I tried redownloading the app but it still didn't work. please help

vr chat won't download

  crazy part is i never deleted the game too  

I can’t find where to put the 8 digit code on mobile

When setting up my account I hit finish without putting in the 8 digit code, now I can’t find the way to put in the 8 digit code. PLEASE HELP RESOLVE

Quest 3 Link and Air link not working about 3-4 days

Hello,I've tried many solutions in forums :-Factory reset quest 3-Formated PC - installed new fresh windows and quest link app-Freshly installed nvidia drivers. None of these steps worked yet. Air link and normal link cable connection is working but ...

Cant remove images from my mobile app gallery

I installed newest version of meta horizon and in the gallery section there is only option do download image but i cannot remove those images from gallery. I cannot see those images on my vr headset. Pls help.

Can't activate Meta Quest+ 3 months trial that I got with Amazon Quest 3 purchase

Hi everyone!I've tryed multiple times to activate my Meta Quest+ 3 months trial. I tryed starting the activation process from Quest 3 headset and also from my mobile phone.It is also weird that it takes me to my bank app where I'm asked to pay 7.99$....

проблема с сайтом

Password reset loop

Every time I try and change my password, I am getting into a PW reset loop that will never finish. The left side is after I enter a new password, and the right side is when I try and log in from a connected FB or IG account. And even if I pass this p...

Oculus Quest 2 stuck in loop of meta logo

After turning the headset off it turns back on by itself showing the meta logo, and then continues to go black and show the meta logo on repeat.tried factory reset and sideload update and nothing works. Tried hard reset too, tried all options we can ...

Black Friday sales targeted to "random" customers

I just finished my chat with someone in their support group due to not being included in their "random" selection of customers. Apparently, it's their way of "keeping sales fresh"This is extremely irritating to the point of switching my kids to the S...

SMS verification is not being received - Can't log into Meta account

I haven't used my Quest 3 for a few months due to a neck injury. I was recommended a new game so went to the Metastore on my pc to purchase it. I was asked to login, I chose 'Using Facebook' - this is where things started to go wrong. I was asked for...

Collegamento meta quest 3S

È possibile collegare il meta quest 3S ad un pc via cavo se si potreste dirmi cosa serve?

Batman Arkham Shadows has disappeared and I cant reinstall

I have been playing Batman Arkham Shadow on my MetaQuest 3S, and loving it.It has now disappeared from my device and if I try to reinstall, it says I have to pay for it again.I have restarted MetaQuest and made no difference.This happened today, I pl...

How to open PDF files in Meta browser with an extension

Hello There's this extension on the meta browser It's based on pdf.js And it's made by Meta. Here's a screenshot of it.

Meta account deactivated

I don’t know what happened.I open my occulus, and my account is deactivated.Then when I try to login in horizon, they say : account temporarily disabled. Get back the access by login from web page. The most frustrating is that I can’t login to my acc...

Old Meta account lost to 2FA

I have an old Meta Horizions account that I have access to the email, but can't reset the password as I had formatted my PC with the recovery code and I had broke my phone with the authenticator app installed. I'm using a second account I made when I...

Deleting a Facebook page

Hello! (I would like to inform you that I am Brazilian) Be clear and objective about the issue.It's been over a year since I asked Facebook to delete my @Tonjogando page on Facebook, and as of this writing, this has not happened.I've been trying to c...

can’t even log into anything with my account

it says “something’s wrong” so i can’t log into anything or even change my passwords or email associated.

My Email Isnt getting sent anything.

I was trying to buy a new game on my meta quest and I forgot my store pin. I chose the email option and haven't been getting anything. Nothing in my spam nothing nowhere. My email just straight up doesn't work. Ive tried to attach another email but t...

Headset keeps turning off when I turn it on Everytime

Every single time I try to turn on my Oculus Quest 2 it powers off and tells me its dead even know its "for example at 20%" and I already tried Factory Resetting but it keeps doing the same thing please help