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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Phone not pairing, and no option to use the code it gives in the headset

I've been trying for hours to get this quest 3s to work, first I was stuck on the setup not installing, now the headset won't pair. I'm at my wit's end. The app doesn't show a place to input the 6 digit code.

How to log into oculus quest 2 with meta account

So, basically, I had a meta account but it had a glitch that said log into another device with this code. I saw something that said you should factory reset, so I did, and now I'm just wondering how to log back in with that meta quest account. By the...

Resolved! Referral not working

Hi,I have a Quest 1, and my friend is buying a Quest 3. I've sent a refereal link, but the link isn't working.Can you help, please?Ian.

Resolved! Meta Quest 3S Stuck on Intital Setup

Hi all, Got a new Quest 3S and cannot get past the initial setup/update screenOn the headset I see "applying software update" and it keeps resetting back to this same screenOn my app I keep getting a popup to setup the headset, if I click it says the...

Batman arkham

Will quest 3 users get Batman. I never got my Asgard’s wrath 2 .

Passaggio a quest 3

Buongiorno,se acquisto un quest 3 posso continuare ad usare i giochi che avevo su Oculus Rift s? Grazie

Meat horizon app

I have received a replacement Quest 3, and I have a meta account, and I can log into this account on a PC, the new device is also registered ok. My quest 3 is set up but the store is not loading, I have tried to download the mobile horizon app but wh...

Resolved! How to check if my system version is PTC or public?

Hi! I’m trying to figure out if the system version on my Meta Quest is from the Public Test Channel (PTC) or just a regular public update. Is there an easy way to check this?Thanks in advance!

Locked out of account

We waited too long to authenticate our meta quest and now we are locked out. I’ve tried everything, and can’t figure it out or find a way to contact anyone from meta to get some help. Can someone tell me what I can do to fix this issue?

quest 3 controller update failed at 33%

my right controller is failed to update and now blink SOSi try EVERY solution on this forum for a week now and NOTHING is worki try to ask support and they ask me to return to the controller and find address in japansince my quest 3 is bought from ja...

My insta account was disabled

My insta account was disabled without any reason. I also followed community guidelines. My account was 2 year's old i never break any community guidelines rules. My insta username: m___c___knox @meta please help me to recover my insta account. Thanky...

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I just received my Quest 3s today and I just started connecting and setting it up. After connecting to Wi-Fi, it keeps getting stuck on the "Set up in Meta Quest mobile app" and "Application Software Update" messages. Remove the strip and completely ...

ILLEGAL USE OF META RESOURCES WITHOUT VARIFICATION AND APPROVAL OF USER

Classified Incident Report: Ongoing Cyber AttackSpecial Military Clearance

Resolved! Quest Pro tracking lost loop issue SOLVED

This post is about the specific issue with the Quest Pro where it gets stuck in an infinite "tracking lost" loop -- the one that specifically keeps flickering, and makes the image feel like it is being constantly torn and streched -- there is some tr...

Quest 3S speakers popping

Hi, I got my brand new Meta Quest 3S today and I’m very happy with it. But I discovered a VERY annoying bug. When in the YouTube or Whatsapp app, the headset’s internal speakers make a popping noise once in a while. When a video is started usually af...

I don't get an email verification code (again)

I did face this problem already. I don't get an email verification code. Despite, I didn't change my email or anything else. Last time, someone could just update my email to the same that is already used. BTW, it's not this account I'm having trouble...

quest3s doing software update over and over

okay so when i boot up my quest3s it goes through software update and then it restarts adn tells me to check my wifi but it sundenly goes to the update again, so could someone help me please?

Quest touch pro controller can't be paired on PC work well in the headset

After the 71.0.0.451.524 update, my Quest touch PRO controller have stop working on PC via link.I tried to unpair and pair them again in the meta quest PC app but now that option has disappeared . The only option I have is to pair a gamepad. The cont...

Meta Quest 3S stuck updating

Hi everyone! I received my new Meta Quest 3s today, I've gone through all the set up stages but it's now stuck on downloading the update. I have factory reset and used different WIFI connections but it's still showing the same screen. Can I do anythi...

Resolved! Quest 2 Headset front bracket includes a bar or pin. My pin broke.

Hi. I can't find any help on the Meta site for my Quest 2. The headset has what they call a front bracket. The bracket includes a horizontal pin or bar that the upper strap slips through to fasten the head strap to the headset. The bar or pin (about ...

Meata Quest Link Login error

When trying to log in Meta Quest Link PC app and connecting my VR device, following issue keeps occuring.What should i do to resolve this?웹 주소에 대한 웹 페이지를 찾을 수 없습니다: https://auth.meta.com/native_sso/confirm?native_app_id=512466987071624&source_app_id=...

Save Spatial Anchors error

When I enable the option to access spatial data through Quest Link, streaming from Unreal Engine correctly saves spatial anchors, allowing them to be loaded the next time I stream. However, after packaging the application into an APK, I am unable to ...

Resolved! V71 Update - Now my fan sounds like a leaf blower

Since my headset updated to V71 my fan has been blowing sooooo loud it sounds like a leaf blower! It also feels pretty hot and can last quite a while before it decides to shut up! The boom it’s off again… anyone else experiencing this?

Resolved! Login error

login error. I get an error “wrong password or mail” when I enter the correct password or use the correct mail when trying to log in to my meta account. I have this problem both in the browser and when using meta quest link, I also tried to change pa...

Controllers

My controllers are not working in any games but in the home menu they work perfectly fine? Please help

Meta doesn't recognize my device serial number

I have been locked out of my meta quest 2 for about a year because I no longer have access to the email account I used when I first used it. Now I am trying to log in online using my device's serial number to verify me instead of the email account. B...

Following Button Not there

Hallo, you’ve already talked to my friend about my situation. I think I don’t have different information than my friend already send to you. Ticket: 45703282.

META SUPPORT IS SO BAD. THEY DONT HELP WITH MY DISABLED INSTAGRAM ACCOUNT ISSUE

My business has an Instagram, I've raised it into 15k followers, then Instagram disabled my account by mistake. I reached out to the Meta support for helping me review my case. They ALWAYS SAY THAT THEY WOULD FIX IT IN 24-48 HOURS. BUT IT'S BEEN 11 D...

Quest 2 Airlink will not work no matter what I try

I have read almost every post on here and on reddit and I am about to give up because nothing has worked. My Quest 2 works fine with the link cable but I would like to use air link now because my cable broke. The reason I even bought the cable in the...

Cannot log into Meta Quest Developer Hub

Hello,I recently verified my Oculus account to become a developer account. I factory reset my headset (Quest 2) but was not able to log in the developer account via headset.I read you could do it via the Meta Quest Developer hub app. I have downloade...