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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Resolved! your system graphics card is incompatible with the rift system software
I have a RTX 3050 TI video card, but it still says that the video card does not support it. I installed the drivers and assigned the GPU manually. What should I do?
Controller Light Keeps Blinking. Please Help!
Meta can you please help me my Right oculus quest 2 controller keeps blinking when ever i look inside my headset. i tried to factory reset the headset and that didn't work. i also tried powering off the headset that also didn't work please help me if...
Starwars Sale doesnt appear
The Sale das doesnt appear at the App and the Website, only logged out i can See an Discount at Pinball, but only there. Its like the Megasale Problem!Support, Please don't say this is a feature!Your Store Has an Problem!Or just tell the truth why an...
Oculus Quest Pro stuck in Business Mode
Factory reset the headset and it's asking I connect to an organization, with no option to switch to personal mode. This is the only option after multiple factory resets, how can I switch it to personal mode?
Trial game ended early
I'm trying to play a trial for a game that still has over 29 minutes left and it's saying my trial has ended.
can't uninstall apps - no 'three dots' option
hi allUsed my headset for the first time in a few weeks and there are apps installed that I didn't install. there is no option to uninstall them, only play them. Anyone know how I can get rid of this crap? it's using up precious memory.thanksR
Vr
My vr set keeps turning off even though the head set is fully charged, and won’t let me do anything while it is on. What can I do? If I factory reset will I lose everything I’ve bought on games?
Meta quest 3 docking station
When I dock my Oculus 3 in the station, the light flashes yellow and it does not charge my Oculus 3. I switched cable and plug, and it still flashes yellow.
Inability to login to Meta account
My father-in-law bought my daughter an Occulus 2 headset. We are trying to set it up, but we keep hitting a brick wall. When we go to meta.com/device (which is what the headset instructs us to do), we just get a message saying "something went wrong"....
Resolved! Quest 2 not connecting to PC With cable.
The Quest is charging when the cable is in, I can access the files from my PC but when I go to connect to Quest Link it's just buffering. Won't even pair with air link, though that part may just be because my PC doesn't have a good Bluetooth connecti...
Headset won't connect to pc
Won't connect to pc via air link or the link cable trying for days.Fed up of reinstalling and resetting everything.At the point where I just feel like giving up and sending it back but wasted alot of money accessories for this thing.
Resolved! How to change billing address
Hi, please how to add or change billing address?I just need an invoice with every purchase I do with my specific billing address,not only my credit card number (look at the picture)I tried mobile app, desktop app, websites with my meta profile - wher...
i messed up redoing my age
so i was changing my age and it gave me error every time i did it so i did a random age cus i thought it wouldn’t work but it did work so now i can’t play some games cus i have to wait few days until i can change it. pls help
Resolved! Where is your preferred place for user feedback relating to Apps and the Device OS?
Just wondering how I can be of most use. I don't want to scream into the wind and there are some fairly obvious improvement that would make some of the Meta Apps a bit more user friendly. Advice appreciated. Thanks.
Referral credit
Hello there,Both me and my friend (both residents of Canada) did not get credit of referal. it seems so inconvenient and just a scam to attract people to refer. Company is getting benefit from that but we are not. So frustrating.
Having passcodes turned off sends user straight to an invisible dashboard | PTC v65
Hello, I've found a very concerning bug in the Meta Quest software (PTC v65) which I'd like to report, the bug in question essentially "bricks" (labelling it as that as it is nearly impossible to navigate and use the headset due to this bug) the head...
can't find the email verification email, can someone please tell me where i can have one being resen
nevermind ill just delete this account and create another one
Resolved! Quest 2 - Link has no video (wired or wireless)
I use a wired link to my Quest 2 to play MSFS-2020 in VR, but recently Link has stopped working. I get audio but no actual video in the headset. The guardian still works, but I'll either get the 3 dots 'wait' symbol or nothing at all while the PC scr...
Resolved! Tracking Lost
Seems the 'tracking lost' issue is very common. I have two Oculus Quest 2 systems and they both do it. I have recreated the guardian zones many, many times. The game does this NON-STOP. I can't play 15 seconds without it saying tracking lost.
Resolved! Query on the power adapter of Meta quest 3.
I have bought an Meta quest 3 from USA but I need to use it in India please help me to how charge it in India. Anything specific to be considered while choosing a plug.
Job Simulator height problems
I just recently bought the Job Simulator game on my Meta Quest 3, and have run into a problem that makes the game unplayable. For some reason I am too tall in the game, and I can't reach the lower objects. I've rebooted the device, tried experimentin...
Challenge with Meta Support & Meta Quest 3 Order (+ Accessories)
Hi there! Big apologies for posting on here regarding this, but I don't know what else to do. I feel like a support case (#06897868) is going in circles for nearly two weeks, as I keep getting questions in the ticket that refer to things I have alrea...
I cant see my camera roll when trying to send a photo on the oculus app. .
I'm on Android but when I try to send a photo on the oculus app any photos from my camera roll it's just blank but pictures I take on oculus I can see but not my camera roll please help.
RMA turnaround time
Is anyone else waiting forever to receive a replacement quest 3 because this is ridiculous says that fed ex delivered the package but it seems to have been just sitting there
Resolved! Meta Quest 3 dock batteries
I have just received my new meta 3, configured it fine and it played games with and without controllers. I also received the dock. It comes with special batteries, which I exchanged for the ones that came with the quest. At that point the controllers...
Resolved! Logitech MX keys mini Universal VS Mac
I want to use tracked keyboard feature in my quest 3. Logitech MX Keys Mini Pale Grey Universal is not available in Indonesia. But Mac version is available.I dont have any experience with Mac style keyboard.If I use Mac version, what are things that ...
Resolved! What are the deafult settings for Oculus Debug tool?
Im having some problems after changing settings in the Debug Tool, could anyone go to their debug tool and tell me the settings, Thanks. How to find oculus debug tool: Right click oculus on your desktop, press open file location, press support at the...
Crashing consistently for the past four weeks
Hey theremy husband and I play Golf+ every Sunday for the past couple of years with my sister. My sister uses a Quest2 and my husband and I each use a Quest3. (Sis is in SoCal and we are in NorCal.)recently we’ve been having crashes during our game w...
oculus quest 2 quest link not working
Hey! so This Morning I went on my oculus quest 2 and i plugged in my cable into my oculus and into my pc it kept getting me notifications saying it's not working properly so i looked on google, i looked on YouTube, i updated my pc and my oculus still...
Losing Past Purchases
So back in 2021 I bought a game (I have the emailed Receipt) and i then stopped playing for about 2 years. Recently ive gotten back into the oculus, but when i logged into my facebook account (I had created my account back in 2021 to use my oculus) i...
