We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I have been trying for at least a year and a half to link my Facebook account to my Oculus 2 with no luck at this point I feel scammed and I just want my money back I could have bought another PlayStation or Xbox
I want to recommend my friend to buy the Quest 3 and I would like him to use my referral link, but I found that I don't have this link. How can I solve this issue?
I'm stuck on the "Continue in your browser" screen. I've logged into on my default browser multiple times over the past thirty minutes with various wait times in between. Why in the world is this the functionality of the app, of course it wouldn't ju...
Is there a way to redeem a gift card with only fifteen digits?
My oculus is not working. I turn it on, it restarts itself, then repeats. Over and over again. Do yall know whats wrong? what can I do?
So recently my oculus has not been loading roblox. I made sure I had the minimum specs and set everything up. It was working around 3 days ago but now it does not. When I go to play the roblox game it only loads on my laptop but not on my linked head...
I have dropped it on accident but now it’s not snapping back correctly. I have tried snapping it back in but it isn’t secured in and whenever I play, it keeps sliding off making me lose grip of my controller. Can somebody please help
I factory reset my quest 2 and it’s telling me to pull the tabs but i already did a long time ago what do i do?
HiMy childs account have been bloced as his age is 12 years. I have created a parent account but cannot seem to invite his account in order to manage it as it asks for ID. How do I fix this issue?Br,M
Hello, when I try to buy on the meta store I get this error: "request cannot be completed until further action"How can I fix it please?
there is a banner telling me to change my Openxr runtime to default every time I open the app. yet, when I navigate to settings to change it, it won't let me toggle it to default. What should I do?
Hallo Meta quest Team ich spiele auf der Meta quest 3 und habe ein Problem mit dem Spiel Arizona Sunshine 2 und zwar passiert es manchmal das das Spiel einfach abstürzt und die Fehlermeldung „Not enough Space to run Arizona Sunshine 2“ was beim spiel...
Is there anything more complicated than meta? That's not my question because we all know the answer is no. Today I had an issue with my ad which was pretty difficult to work out how to resolve so after 3hrs of trying I then spent an hour working out ...
hi~developers :The main reason I buy quest3 is I want to play PC games by a huge screen in quest3. Right now, I can't use it for that perpose. I use questlink to connect my pc. I use desktop mode in quest3 to start my pcgame. There always have a head...
Why is there not a gift card to be able to gift a 6 month or a year of Quest+??
I'm trying to connect a Bluetooth remote/button like this.I've got it connect to the quest 3 when I click the button it turns the volume up on the quest 3. So I can see the button is working. But is there a way to customize the button to press A or B...
When I try to connect, it doesn't do anything visually, no error shown or even loading. When I go into recent connections, however, is says that it can't connect now, please try again later, and I've been trying for an hour now. I've restarted the he...
After using Steam Link several times, I returned to Quest Link, but it won't connect. It shows my computer, but the launch button is greyed out. I tried opening the Quest Link app on my laptop to get it working again, but it kept loading infinitely, ...
So I need help because every time I try to close quest link app it just keeps opening again even I didn't press to open or even enter on my headset Oculus rift cv1 Do anyone know how I fix it?
I have the Quest 2 and would like to replace both controllers as they have stopped working, despite me trying all the troubleshooting actions. I was able to set up my right controller for return, but I can’t seem to do my left controller at the same ...
I completely charged the batteries that came with the headset and attempted to turn on my left controller, but it didn't light up at all, while the right one did. I'm sure the battery is installed correctly because I just checked it. I even swapped t...
Hello.My old e-mail which I used to create an account was deleted and is not usable any more. Therefore I can not log in to my device. Can you help me to help the problem?Best reagards.Kristel
I am completely frustrated. I cannot log into supernatural. I cannot log into the supernatural app. I have changed the password multiple times and it is never correct. I can log into other apps in oculus but supernatural doesn't acknowledge me except...
Hi there! I would like to use Meta Quest 3 for business(entertainment) in Portigal, but Portugal is not in a supported countries list. Also no responses from Meta for Business form. What can I do in this case? Can I still use it for profit?
Hello Since 7 days when i want to order a new app or game I get the message " fonctionnalite indisponible"12 different people ( or bots ?) required me to perform bunch of tests ( from app, web, oculus, different bank accounts, different networks, dif...
Hello Up until now, if I set``Movement tracking → Automatically switch controller and hand to OFF'', it would not go to sleep even if I left the controller behind, but in the past few days it has suddenly started going to sleep. It happened. Does any...
I lost my oculus account because I was not actively using my headset, I got the run around with support who was doing the best they can with what they have. However, I still don’t have my games back, and I spent a lot of money on them, it’s not fair ...
Hello, so i tried to go on the meta quest app so I can pair my headset to my pc, but i don't know what but i think i pressed a button and now its stuck on this screen. I tried redownloading the app but it still didn't work. please help
As the title says. Recently I get this message, "Failed Entitlement Check" when I launch the app Virtual Desktop Streamer. I have owned the app for years. I tried uninstalling and reinstalling the App Factory reset the The Oculus Even Launched the ap...
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