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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

At this point I just want my money back

I have been trying for at least a year and a half to link my Facebook account to my Oculus 2 with no luck at this point I feel scammed and I just want my money back I could have bought another PlayStation or Xbox

FindL8R by Honored Guest
  • 154 Views
  • 0 replies
  • 0 kudos

Oculus Quest 2

My oculus is not working. I turn it on, it restarts itself, then repeats. Over and over again. Do yall know whats wrong? what can I do?

Roblox VR not working

So recently my oculus has not been loading roblox. I made sure I had the minimum specs and set everything up. It was working around 3 days ago but now it does not. When I go to play the roblox game it only loads on my laptop but not on my linked head...

dysaniiq by Honored Guest
  • 3080 Views
  • 2 replies
  • 0 kudos

Cannot make purchase

Hello, when I try to buy on the meta store I get this error: "request cannot be completed until further action"How can I fix it please?

Askrir by Honored Guest
  • 117 Views
  • 0 replies
  • 0 kudos

can't set Openxr runtime to default

there is a banner telling me to change my Openxr runtime to default every time I open the app. yet, when I navigate to settings to change it, it won't let me toggle it to default. What should I do?

Fehlermeldung

Hallo Meta quest Team ich spiele auf der Meta quest 3 und habe ein Problem mit dem Spiel Arizona Sunshine 2 und zwar passiert es manchmal das das Spiel einfach abstürzt und die Fehlermeldung „Not enough Space to run Arizona Sunshine 2“ was beim spiel...

rider2of by Honored Guest
  • 317 Views
  • 2 replies
  • 1 kudos

Connecting a Bluetooth remote/button to quest 3

I'm trying to connect a Bluetooth remote/button like this.I've got it connect to the quest 3 when I click the button it turns the volume up on the quest 3. So I can see the button is working. But is there a way to customize the button to press A or B...

Resolved! Quest 2 not connecting to wifi

When I try to connect, it doesn't do anything visually, no error shown or even loading. When I go into recent connections, however, is says that it can't connect now, please try again later, and I've been trying for an hour now. I've restarted the he...

lack6984 by Honored Guest
  • 1362 Views
  • 10 replies
  • 0 kudos

Meta Quest Link Wont Connect And App Wont Open On PC

After using Steam Link several times, I returned to Quest Link, but it won't connect. It shows my computer, but the launch button is greyed out. I tried opening the Quest Link app on my laptop to get it working again, but it kept loading infinitely, ...

Meta quest link weird bug

So I need help because every time I try to close quest link app it just keeps opening again even I didn't press to open or even enter on my headset Oculus rift cv1 Do anyone know how I fix it?

Replacing 2 Controllers

I have the Quest 2 and would like to replace both controllers as they have stopped working, despite me trying all the troubleshooting actions. I was able to set up my right controller for return, but I can’t seem to do my left controller at the same ...

Multiple Attempts To Cancel Supernatural

I am completely frustrated. I cannot log into supernatural. I cannot log into the supernatural app. I have changed the password multiple times and it is never correct. I can log into other apps in oculus but supernatural doesn't acknowledge me except...

Brattoo by Honored Guest
  • 173 Views
  • 0 replies
  • 0 kudos

Meta Quest 3 for business in Portgugal

Hi there! I would like to use Meta Quest 3 for business(entertainment) in Portigal, but Portugal is not in a supported countries list. Also no responses from Meta for Business form. What can I do in this case? Can I still use it for profit?

Latbor by Honored Guest
  • 174 Views
  • 0 replies
  • 0 kudos

7 days without any relevant support

Hello Since 7 days when i want to order a new app or game I get the message " fonctionnalite indisponible"12 different people ( or bots ?) required me to perform bunch of tests ( from app, web, oculus, different bank accounts, different networks, dif...

pjgt by Honored Guest
  • 137 Views
  • 0 replies
  • 0 kudos

About the controller sleep function

Hello Up until now, if I set``Movement tracking → Automatically switch controller and hand to OFF'', it would not go to sleep even if I left the controller behind, but in the past few days it has suddenly started going to sleep. It happened. Does any...

Oculus account lost was told I cannot recover them.

I lost my oculus account because I was not actively using my headset, I got the run around with support who was doing the best they can with what they have. However, I still don’t have my games back, and I spent a lot of money on them, it’s not fair ...

Soap.io by Honored Guest
  • 234 Views
  • 2 replies
  • 0 kudos

Resolved! Oculus Go: Failed Entitlement Check

As the title says. Recently I get this message, "Failed Entitlement Check" when I launch the app Virtual Desktop Streamer. I have owned the app for years. I tried uninstalling and reinstalling the App Factory reset the The Oculus Even Launched the ap...

RobbyC57D by Honored Guest
  • 31194 Views
  • 135 replies
  • 11 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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