No option to pair Touch controllers in Oculus Meta Quest Link app.

I only use the Quest 2 for Link. It sometimes doesn't detect the Touch controllers in the Link, so i usually just delete the device in the app and re-pair. Now, the controllers just disappeared - only Quest 2 is paired, and THERE IS NO SUCH OPTION TO...

Trouble connecting headset due to email not existing anymore.

Good evening. I’m having trouble pairing my headset to my app even though I created a new meta account on the app, on the headset it still has an email from a few years ago that no longer exists. I cannot access anything from the headset. Please help...

Unable to connect to wi fi

My mum just bout a quest 3s and is unable to conn3ct to the wifi it says the passwor sis incorrect, however it is the correct password and I connected my phone to the same wifi with that password.I was able to connect the quest 3s to my phone as a ho...

Hacked instagram account that now has a meta account that is not mine in the account centre

Dear Meta Support,I am reaching out for urgent assistance with an issue regarding my Instagram account. My account was recently hacked, but I have since regained access by verifying my identity through trusted friends. However, the hacker has added a...

2FA is not working via SMS

Hey, since enabling 2FA authentication and having it send a few text messages, it no longer works. I am trying to re-login and not getting any text messages. If anybody knows how to resolve this, who to talk to, or where to even submit a support tick...

Ongoing issue for over a month where my accounts are messed up and VR is unusable

I tried to create a post with all the communication I have from Meta. This issue has been going on since November 9th I beleive and almost every email response I get back is from a different person and essentially assuring me they are working on the ...

I think I may dropped my vr then when I tried to play on it, the controllers kept turning off and on

So what happened is I accidentally dropped it then when I tried to play on it the controller went haywire and what the controllers were doing was just turning off and on like every second and they couldn't even move or neither click anything and my v...

VR is Insane

I went round to a friend's last night to try this new VR tech. I had tried it a few years back and wasn't really impressed but now the headsets are much lighter which helps freedom of movement. The overlay boundary thing is great or better useful. An...

Vision impaired - Quest 3 help and feedback.

Hi, so today my Meta Quest 3 arrived from Amazon Australia. I did a fair bit of research before I bought it and had hopes that it would fulfill my needs for a VR experience as well as a virtual working environment.A little context - I have Optic Nerv...

Request cannot be completed until further actions. Can't purchase games

I'm going crazy. For the last 2 months meta support can't help me because they think I'm in Iran. "After carefully reviewing this with our team, we determined that the reason why your order or purchase is not pushing through was due to possible restr...

Problème installation batman meta quest 3s

Bonjour depuis que j’ai réinitialise mon meta quest je ne peux pas installer batman car il est affiché au prix fort

Air Link stalls after a minute of playing and stops working

My setup is:- Oculus Quest 2- Win11 laptop PC, a really good Lenovo gaming one, 'every-game-ultra-settings' kind of good.- Xiaomi router that supports WiFi-6So now what happens: I successfully start Air Link connection via Oculus App, everything is f...

Can I use my PC screen in oculus quest 1 ?

Quest 2 problems during set up, now does not work

Was able to get through the set up to the point where it the looked for an update and began downloading the update. I set it down to let it finish the download and perform the update. I came back and noticed it was not plugged in and the screen was d...

No warrnanty

both my controllers are broken and my warranty ran out 2 months ago. any tips would help. i do not have the money to send it off for repair.

I need serious help for Meta quest and child

so my son has a meta-quest and he has all the attachments and he is talking to older kids and I need to get on there and block him from being able to talk to older kids and playing games that are too advanced for him I want put at a level so he’s not...

Beeping sound while using external battery

Just bought a Kawaye head strap for my quest 3. Plugged in the external battery pack to quest and get continuess beeping checked for debri everything looks good . Any help would be great. Thanks

Quest 2 - Right Controller Not Tracking/Functioning (Firmware Corrupted?)

Hello, I have not been able to get my Quest 2 right controller to work for months now, and the left controller works fine, but weirdly, only the "Oculus" button works on the right controller. The stick, A/B buttons, trigger, and grip don't work, and ...

Refund free batman arkham vr

Is there anyway I can get a refund for free batman arkham vr upon purchasing my 3s?

Can’t access menu bar

When I turn on my Oculus all I see is my virtual home environment. I see a mirror to change my Avatar but I cannot toggle it. The main menu is not opening. I am not able to access anything. Anybody have any suggestions? Please help. Thank you

Cannot get 2FA code via phone number and horrible support

Its been a month since the last message i posted requesting help and since nobody here got in contact or helped in anyway i tried using meta support email and it was terrible, full of lies, 1 month messages with the same problem. their only excuse wa...

Jittering movements and follows head movement quest 3 pcvr

So I’m having some trouble. I recently got a new VR headset. (My quest 2 had drift and was starting to act glitchy so I bought a quest 3). I go into meta quest link to get blade and sorcery 3 and I use my link cable. I play and it’s laggy, it jitters...

i forgot the email AND password to my meta acc

i logged out of my meat acc without the email or password and now i dont know what to do because the pairing code dose not work because it is linked to the other acc and a factory reseted it on the volume and power buttons and now I'm *stuck on facto...

Can't cast to Meta Link app

My headset and my link app on the PC are both updated to the latest version. I can connect just fine using virtual desktop. However, I'm unable to use the new Cast to Computer feature. When I try, it only gives me the mobile and web options and doesn...