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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3620 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Locked out oculas

Originally, my right controller wasn’t working so I tried to factory reset it to re-connect the controller, and when I did, it basically locked me out because when I go to sign in to my oculus account, it says that the oculus is already connected to ...

Zero Caliber Reloaded Connection Issue

I've been trying to play ZCR with my friend which he can connect just fine but for me when I try to connect it keeps telling me theres an issue with the firewall/router port or something along those lines so it doesn't let me play with him or even ho...

Resolved! Roblox Unavailable

@ Recently got an Oculus Quest 2, tried downloading roblox on the mobile app and oculus vr store by going to applab and it still says it’s Unavailable can anyone help me with thisI

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Mvk22 by Honored Guest
  • 511 Views
  • 2 replies
  • 0 kudos

VR not connecting to PC

i've tried every solution even installed a USBC port and using A high speed USBC cable OCT 2 detects it as USB2 and hasn't connected to pc, which was the whole purpose of my VR was to play VR games on steam because Facebook marketplace is trash. meta...

How to get refund for supernatural subscription?

Looks like this is a common occurrence, but supernatural charged me an insane amount of money for an unwanted subscription that my 8 year old signed up for. I received no email notification that this would occur. When attempting to refund it it just ...

Almacenamiento compartido - shared storage

Hola. Tengo un visor de realidad virtual Oculus Quest 2, pero cuando lo conecto a mi PC no me sale en éste un Explorador de archivos con una unidad llamada "Almacenamiento compartido" para poder acceder al sistema de almacenamiento de mis Oculus Ques...

Resolved! My oculus quest 2 won't load my profile

I tried the app wifi trick but it didn't work I tried numerous times to restart my headset and I checked my internet connection so many times and it still does not load my profile I can't play games when I click on them it loads then sends me back to...

RiftS not working after OS New Installation

Hello, i have a Oculus rifts since 2019. 3 months ago i upgraded my win10 pc to win11. everything was working. i made a fresh install this week and now i can not get the rift to run. when i put on my vr headset, the oculus application starts, i see 2...

Resolved! LOST ALL MY PAID SOFTWARE

I HAD TO FACTORY RESET MY OCULUS QUEST 2 BECAUSE IT WOULDN'T CONNECT TO MY APP!!!! I WANT ALL MY MONEY BACK OR I WANT MY SOFTWARE!!!!!!!!

Anonymous by Not applicable
  • 1385 Views
  • 9 replies
  • 2 kudos

Reboot loop

Even if powered down with the button the Oculus quest 2 continuously restarts shows the error "Oculus core mobile services keep stopping" and then restarting again. You can't click anything before it crashes again, I've tried clicking app info but it...

Resolved! Headset

PLEASE HELP MEIm new with electronics and im terriable at it. I just bought a used Meta Quest 2 and the person wiped it clean.... Literly, everything. So i set it up and pair it with my Samsung A54 5G. Great, i downlload some games, do this and that ...

DeaDlee69 by Honored Guest
  • 330 Views
  • 4 replies
  • 1 kudos

Resolved! Facebook Messenger

My child can see new messages through the Oculus headset. Is there any way to turn FB Messenger off on the Oculus?

Grnize4 by Honored Guest
  • 1904 Views
  • 13 replies
  • 1 kudos

Thumbstick on left controller goes insane

So I have had my VR (Oculus Quest 2) for awhile now and recently I have been experiencing some issues with the Left thumbstick where when I play it just goes everywhere to the point I cant do anything but spin in game and I have tried to calibrate it...

TippyMan8 by Honored Guest
  • 804 Views
  • 4 replies
  • 0 kudos

Available ports USB3.2 (red)

Hi All, I'm sorry for such a reapeated question about cables but, I'm no tech and I need a little help with ports and info about the cable plase. I've ordered the Quest 3 and read that If I want to use non library games I need a quest link cable. lon...

Anonymous by Not applicable
  • 561 Views
  • 5 replies
  • 0 kudos

Is quest 3 work in india

if i import meta quest 3 from other country to Bharat then is it work it here or not and is there any other way to order in bharat

Controller issues

My Left controller isn't working. I removed the battery for a few minutes, still doesn't work. In the app it showed that the battery for the left was at 90%. So I tried unpairing and now I can't pair it up. I did a factory reset, controller still doe...

Controller

why are my controllers not connecting? They were working fine then suddenly stopped. I replaced the battery and everything is saying go to the mobile app but the device settings aren’t available so idk wtf im supposed to do and it’s honestly pissing ...

Mori_Nori by Honored Guest
  • 313 Views
  • 5 replies
  • 0 kudos

Gorilla Tag Crystal Caverns Bundle

I purchased the Crystal Caverns Bundle and nothing was added to my account. It shows that it was purchased but I never received the shiny rocks or additional items. I’m very upset over this.

Resolved! Air Link Stopped working after V.56 Update

I use Air Link regularly to play PCVR games using my Quest 2. I noticed that I could no longer connect to my PC using Air Link after my Quest 2 updated to version 56. My VR PC shows up in the Quest 2 headset as "Not Connected" and will display an err...

OBD by Protege
  • 2226 Views
  • 26 replies
  • 1 kudos

Gorilla tag problems

My kiddos were playing gorilla tag today. It’s rated for everyone I get that. I got on after I heard some language and was surprised at how quickly I was being harassed and bullied I’m assuming from kids. I need to know how to shut the chat off I’m n...

NinjaMan7 by Honored Guest
  • 595 Views
  • 2 replies
  • 0 kudos

Resolved! No Paypal option when pre-ordering quest 3 in the UK?

As the title says, I don't have an option to pay with paypal for pre-ordering my quest 3. My friend who is in the US was able to pay using Paypal, so why can't I?Is there a way to enable Paypal?I will never put my card details into any website, doesn...

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