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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 51939 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

The helmet does not work oculus rift cv1

Здравствуйте, у меня проблема, программа Meta Quest Link постоянно перезапускает драйверы шлемов и не может ее обнаружить (шлем oculus rift cv1). Подскажите пожалуйста что делать?

Resolved! What's the easiest way to transition from Rift to Quest 2?

I've been using an Oculus Rift for years now. I'm considering replacing the Rift with a Quest 2 since the Rift is no longer supported with no replacement parts if something breaks. The Rift works fine on my PC that exceeds all hardware requirements. ...

RobaireX by Honored Guest
  • 1199 Views
  • 4 replies
  • 1 kudos

unable to register a new payment method

For the last 2 days I was trying to register a new payment method, but the app did not accept my card (which I already used here before) So I can not do any purchase now. Did anyone face a problem like this lately?

Magnetic charging adapters for Quest 2 and 3

I'm looking for anyone who has used USBC magnetic charging adapters. These are the two little magnets that attach to the port of the mask and the other end to the charging cable. The design allows for quick connection and disconnection of the chargin...

Unable to login to Oculus App on computer

When setting up my oculus app on my laptop, it sends me to the login page on the app. Here, I tried to login with meta, and it send me to a page saying to go to your default browser, with no further explanation of what to do when I get there. I Then ...

TThomasTT by Honored Guest
  • 223 Views
  • 0 replies
  • 0 kudos

Resolved! Oculus PC app won't login

I bought my quest 2's before oculus became meta.Now my son got a new PC so trying to get it all setup to play Alyx on his PC.It seems to require the oculus app, problem is it won't let me login. It either tells me to use my browser to login (which I ...

browser without support Chinese language

The system lacks support for Chinese input methods and does not provide voice input functionality, which makes it very inconvenient for me to search for information or connect to YouTube using the browser on Meta.

Quest 3 multitasking improvement help

Hello, I was just curious of anyone knows of any apps or ways to make the multitasking on the quest 3 any better? The fixed positions of the 3 windows you can have open aren't great viewing angles to me. I just want to be able to use the same 3 windo...

Spring in grip button broken for my Quest 2 controllers.

The spring in the grip trigger of my left controller just stopped working. The button works but it does not spring back and I have to shake it back out. This already happend to my right controller once and I had to replace it. I don't wanna replace a...

Waj.T by Honored Guest
  • 886 Views
  • 4 replies
  • 0 kudos

Resolved! Warranty information not showing up on account

Basically what happened is i was on a trip and my brother wanted to use my quest 3 but he said he’s mods weren’t working on the game he was trying to play so i found out the mods don't work on secondary accounts only primary accounts and then i said ...

AdoreZach by Honored Guest
  • 525 Views
  • 4 replies
  • 0 kudos

Gorilla Tag Refund

Hey, I recently bought gorilla tag on PCVR and would like to refund it but I don’t know how, please help because I would just like to play on standalone quest,Amythist_Gtag.

ID verification still broken.

@MetaQuestSupport For the past month, I haven't been able to login to my account for the past month, due to the silly ID verification. It always says they aren't able to verify my id. Each time I send a very clear picture it just doesn't work. I've c...

Meta quest 3 and poor night vision disorder

Hi, I got a genetic disorder which among others makes my vision at night really poor and sometimes I’m struggling walking outside when it’s dark. I was wondering if quest 3 allows you to tweak color, brightness, contrast settings etc. for viewing you...

MientusX by Honored Guest
  • 608 Views
  • 2 replies
  • 1 kudos

Meta quest 2 has a black screen

Hello my meta quest 2 is not working I was playing with it a couple days ago and one day I took it somewhere and when I got to my place I wanted to play but it I tried to login in my acc and it’s wouldn’t let me move the controllers and the dot was o...

QUEST2 BATTERY INDICATOR

Hello everyone.My Quest2's work fine, but the battery indicator sometimes doesn't indicate correct charge. For example, it indicates 100% but when you unplug the charging cable, it jumps to 97%.Is there a way to reset the charging indicator?Thanks in...

JOSE_DEM by Honored Guest
  • 426 Views
  • 4 replies
  • 0 kudos

Quest 2 visual issues

Whenever I play any game on my Quest 2 with PCVR, after everything loads nicely and I finally am able to play, my screens suddenly has a cross shape view that renders well and is high quality, while the outsides of the cross are laggy, choppy, and no...

Resolved! I still didn't get V62 update?!

I've been waiting for v62 for a while. I am especially looking forward to watch spatial videos in my Quest but it's Feb. 12th and my headset still hasn't received the update. The official release date is "the week of Feb. 7th". What does this mean?Is...

thekhan by Honored Guest
  • 2673 Views
  • 10 replies
  • 3 kudos

My account is suspended

I keep getting messages that my account is deactivated and I’m under age and confirm my age how do I fix this please

Resolved! How to turn off machine translation of user reviews on store page

Hello,My native language is norwegian, and when I access the quest store page to read user reviews of games and apps they all get translated automatically. I really, really, REALLY hate machine translations  I now have to click a button under every ...

jkirkebo by Honored Guest
  • 588 Views
  • 1 replies
  • 0 kudos

so many problems with account

i don't know what has happened to meta but everything is breaking. because one time when i went to check something on the meta quest mobile app. it said to sign in. and i was like uhh ok i don't know why i was signed out in the first place. but when ...

ttg114 by Honored Guest
  • 401 Views
  • 0 replies
  • 0 kudos

Oculus quest 1 controller

I have an Oculus Quest 1 and have a broken controller. Since the Quest 1 is discontinued I’m having a hard time finding a replacement and don’t want to spend the money on a Quest 2 when I already have a perfectly fine headset. Is there any place to e...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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