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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Locked out - ID not accepted!

I have been locked out of my account and followed all the steps to recover up to loading an Identification. However no matter how I upload the ID it simply does not accept it. I have tried multiple ids, in multiple lighting and making sure all of the...

Hand controllers

How do i get the handcontrollers to work i the apps…. Now I only have a red dot that follows my heads movement but no reaction frpm the controllersI have looked trhough all the settings but nothing tells me how to reverse this….?Fredrik Norway

Fredrund by Honored Guest
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Quest link pc app stuck on file location selection

My pc app is just stuck on the location selection, won't let me fullscreen or click anythingI've tried updating my laptop, uninstalling and reinstalling, and restarting my laptop, none of which have worked. Would be great if someone could help!

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Missing Storage Space

i have 30 gbs worth of games on my quest 3 (128gb model), 17 gbs taken by storage yet its says I'm completely out of storage. i connected my quest 3 to mu PC and used WizTree to find where the missing space is but it says that only 30 is taken up. i ...

I don't get an email verification code (again)

I did face this problem already. I don't get an email verification code. Despite, I didn't change my email or anything else. Last time, someone could just update my email to the same that is already used. BTW, it's not this account I'm having trouble...

Valitest by Honored Guest
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Last update V71 added massive stuttering to PCVR

Before the last update i could play with no issues with my cable link or with virtual desktop, but after the last update (71) i have noticeable stuttering while playing regularly and it's really annoying.Are you aware of this issue or is there a way ...

Piratage

Bonjour, je souhaite changer d’adresse mail meta suite à un piratage 

Meta Quest 3 screen very blurry in vr

I just got my Quest 3 and I updated everything, try to reset it but for a reason it is very blurry you can't see anything through the see through mode on videos and trailers looks much better how can I fix this?

Controllers

My controllers won’t work when I load into games. They work fine in the main lobby to pick and app to play, but when I load in they won’t track.

cadenj99 by Honored Guest
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Quest 2 not recognizing controllers or hand tracking

Last night I turned on my Q2. It took a very long time to load the main screen. Once it did, the only way I had to interact was with the Volume up button. It would not recognize the controllers except for the Oculus button for calling menu and re-cen...

Impersonating me

There has been an account created with my full name, my real picture, and where I work.I've already had people contact my workplace and sign up newsletters and rehabs to my work and personal email. I've reported the profile (already have started lega...

Trisha by Honored Guest
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Resolved! VRChat always start in desktop (oculus app / rift s)

so for some reason VRChat only start in desktop mod VRChat works but no vr. in the headset you see the loading screen I tried:-uninstall and reinstall VRChat (manually and the uninstall in the Oculus app)-uninstall and reinstall the Oculus app (manua...

Controllers doesn't work inside apps

It is a brand new Quest 3s, I just did the initial setup, then tried to open YouTube... the left controller doesn't do anything, but with the right control I can see the "white dot" that shows where I am pointing with the controller, but this control...

x_Darks_x by Honored Guest
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Some people cannot be found and cannot be found

Hello, I would like to follow a friend and he would like to follow me. Both profiles are set to NOT private, but we can't find each other in the people search (he can't find me and I can't find him). Other people, e.g. people you have played with, ar...

Oculus 2 stuck with chip arrow symbol

For weeks now my Oculus 2 has been stuck on the blue loading screen. Cannot power down the headset at all. Hard reset, soft reset, and factory reset all DID NOT work. Also on the screen is the chip with arrow symbol. Please help fix this problem!

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