Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I try to change the Children date of birth in family account settings because I made a mistake in the year and only shows contact support message.
Basically what happened is i was on a trip and my brother wanted to use my quest 3 but he said he’s mods weren’t working on the game he was trying to play so i found out the mods don't work on secondary accounts only primary accounts and then i said ...
I have found no way that works to transfer video/still recordings from Meta Quest 3 to my Mac with macOS Sonoma. Android File Transfer does not work (although that's the only solution in Meta support pages) although on the same computer it works with...
solved..
My oculus keeps making a charging sound when I’m playing while it’s charging
Hi all,so here goes nothing, have a meta 2 few days ago right controller starts flashing blue and moving on its own ,I changed battery few times,tried different tipes, not working so I uninstall it then it didn't want to connect for 2 days,after that...
Hey, I recently bought gorilla tag on PCVR and would like to refund it but I don’t know how, please help because I would just like to play on standalone quest,Amythist_Gtag.
@MetaQuestSupport For the past month, I haven't been able to login to my account for the past month, due to the silly ID verification. It always says they aren't able to verify my id. Each time I send a very clear picture it just doesn't work. I've c...
Hi, I got a genetic disorder which among others makes my vision at night really poor and sometimes I’m struggling walking outside when it’s dark. I was wondering if quest 3 allows you to tweak color, brightness, contrast settings etc. for viewing you...
There have been quite a few posts over the past year about ASW generating very bad artifacts on 4090 GPUs. The only responses to those have been that 40-series GPUs are not supported and to watch this page for updates. This led me to believe that cor...
Hello my meta quest 2 is not working I was playing with it a couple days ago and one day I took it somewhere and when I got to my place I wanted to play but it I tried to login in my acc and it’s wouldn’t let me move the controllers and the dot was o...
Hello everyone.My Quest2's work fine, but the battery indicator sometimes doesn't indicate correct charge. For example, it indicates 100% but when you unplug the charging cable, it jumps to 97%.Is there a way to reset the charging indicator?Thanks in...
Since purchasing Oculus Quest 2, I have been playing games through VR goggles. One day I had the urge to connect my goggles to my computer. I installed the Oculus app on my computer and connected my headset. I went on Steam and started playing the Su...
Whenever I play any game on my Quest 2 with PCVR, after everything loads nicely and I finally am able to play, my screens suddenly has a cross shape view that renders well and is high quality, while the outsides of the cross are laggy, choppy, and no...
I've been waiting for v62 for a while. I am especially looking forward to watch spatial videos in my Quest but it's Feb. 12th and my headset still hasn't received the update. The official release date is "the week of Feb. 7th". What does this mean?Is...
I keep getting messages that my account is deactivated and I’m under age and confirm my age how do I fix this please
Hello,My native language is norwegian, and when I access the quest store page to read user reviews of games and apps they all get translated automatically. I really, really, REALLY hate machine translations I now have to click a button under every ...
i don't know what has happened to meta but everything is breaking. because one time when i went to check something on the meta quest mobile app. it said to sign in. and i was like uhh ok i don't know why i was signed out in the first place. but when ...
I have an Oculus Quest 1 and have a broken controller. Since the Quest 1 is discontinued I’m having a hard time finding a replacement and don’t want to spend the money on a Quest 2 when I already have a perfectly fine headset. Is there any place to e...
OK, so I have seen that V 62 Systems software enables one to view Apple spatial videos on the Quest 3. I have gone through the steps that I’ve seen posted online and so far I’m getting nothing. I also do not see the sample spatial videos that are sup...
I came back to my headset, apparently v62 was pushed to it. I found that my home environment changed and all the main menus were small. Then the log shows left controller failed an update. Both controllers are sporadic. Tracking totally is not workin...
I've been going through the Oculus apps and clicking "Add to Wishlist" for the ones I might buy. But I can't find the wishlist anywhere. Can somebody point me to its location on the website?Thanks,John
I can't remember either one login or email. The one I had saved in a notebook doesn't work and it won't let me change password without email.
I have a MetaQuest3 headset, where I experienced a very small (fraction of a mm wide) tiny little transparent spot within the left lens which is apparently located inside of the device, it can`t be removed from outside. This is only the most annoying...
I think my Quest 3 is completely done, I bought a 2.5 GB link cable and it worked perfectly, I did a USB test and it was the correct speed but today its stuck on 365 MB link speed and it says its USB 2 even though quite obviously its USB 3 because I ...
I can't pair my quest 2 to my pc using air link I tried resetting my pc and quest multiple times and it doesn't work it shows up and lets me click pair but afterwords it just says that it can't pair.
My external battery on elite strap suddenly stop being chargedAlso headset won't even recognize the battery when connected by wall plug, but it recognize it for few second whenever i disconnect the usbc cable from battery
Meta Quest 2 - I'm in the US, when I go to the oculus store i don't see Horizon Worlds even when I search for it. When I click th link on the browser of my phone it takes me to the download page but it says "unavailable". This is the sole reason I go...
From last night to today , I noticed my son charged around $150 worth of Rec Room tokens. I wanted to die. Hes a smart kid and knows better to ask for things, but did not realize this was actually going to charge my credit card and I have no idea how...
Hi all, I'm hoping someone can help me here.I had to create another Meta account to seek out assistance as my other one was suspended. This was because the eBay seller I had originally purchased the Meta Quest 3 from had opened a 'stolen-item' invest...
